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Scranton Chevrolet of Norwich

Norwich, CT

4.4
2,035 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,035 reviews

May 17, 2024

Joe made the entire car buying process incredibly smooth. He truly cares about customers and is eager to get you exactly what you want. He was extremely communicative throughout the process and answered ever More

by Sgreen25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Matt and Dom made my sales experience seamless and treated me like a VIP. Kamila was so thorough, efficient, and kind throughout the whole process. It was my first time buying a car and these three ma More

by ANTHONY.ADAMCHECK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Scranton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

They Did a nice job on the wash and wax and detailing and wiper replacement More

by Cdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Vernon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Avitabile
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024

Service was quick, but thorough. This is the only place we will take our truck for service. They are great! More

by SueBfreebies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Organized, attentive, timely, cordial, and clear. As soon as I spoke with the manager, I was given and appt and assigned to Matt. Matt directed me clearly through the before and during my purchase an More

by amyro2740
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

Organized, timely, informative, clear, and friendly. As soon as I made the call the manager assigned me to Matt and I was quickly on my to purchasing new vehicle. Matt kept me updated and informed me al More

by amyro2740
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024

I was initially greeted by the sales manager by phone who was cordial, yet direct and quick to get me connected to Matt. Once I was introduced, Matt took it from there. Matt was knowledgeable and clear in hi More

by amyro2740
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024

Terrible service. Was at the service area for two hours and left with none of services requested completed. More

by bobhobbins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
May 02, 2024

Great experience! They made the whole process of purchasing a vehicle easy! They do what the say the are going to! More

by bgreene7
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sylvia Bernabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024

Matt was great, and very helpful, got me into a new car easy and hassle free. Camilla was great and did her best to help us as much as possible. More

by mariahdawntaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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