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Scranton Chevrolet of Norwich
Norwich, CT
2,394 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,394 reviews
February 06, 2026
Very attentive and helpful. Friendly staff willing to accommodate and work with you. Strongly recommend! Friendly staff willing to accommodate and work with you. Strongly recommend! More
by shaft.0909
Verified Customer
February 06, 2026
Great customer service. Tammy and crew kept me up to date on the schedule and parts delivery. They even shuttled me around to pick up the vehicle. Tammy and crew kept me up to date on the schedule and parts delivery. They even shuttled me around to pick up the vehicle. More
by bruceg0
February 05, 2026
Nice place with friendly staff. Not as happy with how I received the truck and the condition. Glove box had previous owners registration and other documents. In cleaning the truck I Not as happy with how I received the truck and the condition. Glove box had previous owners registration and other documents. In cleaning the truck I also found prescription drugs that were between the front seat and the console. I also found that the cabin air filter was full of leaves and other debris. More
by b.ketcham12490
February 04, 2026
I am always happy with the service I receive at Scranton, always. This is the only car dealer I recommend 100%. Siempre estoy contenta con el servicio que recibo en Scranton. Lo recomiendo 100% always. This is the only car dealer I recommend 100%. Siempre estoy contenta con el servicio que recibo en Scranton. Lo recomiendo 100% More
by JIOSOCIOLOGY
February 03, 2026
Great It was very easy transition from what I had to what I got .. worked out very well I got .. worked out very well More
by fgaglione
February 02, 2026
It was ok There was no sense of urgency by the person that was in the service area. The young man at the coffee counter was professional and all about customer service that was in the service area. The young man at the coffee counter was professional and all about customer service More
by mack6155
January 29, 2026
We were looking online for a new vehicle and came across one at Scranton Chevy. Kahliyah was the one who helped us. She greeted us with a big smile and bubbly personality. Unfortunately the vehicle we looke one at Scranton Chevy. Kahliyah was the one who helped us. She greeted us with a big smile and bubbly personality. Unfortunately the vehicle we looked at didn't work out for us, and we had to wait a little while to look again. Kahliyah checked in on us, and let us know when we were ready, she would be there to help us out. A few weeks later we went back to look at another vehicle. That one ended up selling, and we were about to say forget it. Kahliyah didn't give up on is, and showed us another vehicle in a different color. My husband decided we would test drive it, and he actually liked this truck the best out of all 3 we looked at. Kahliyah got the ball rolling for us, to make sure we got into this vehicle. She didn't pressure us or give up on us, which was awesome. We also worked with Kamila for the financing, and she made the transaction a smooth one. Thank you ladies for helping us out and not giving up on us! More
by mccann's
January 26, 2026
Everything was great, I love the option of saturday service appointments. Makes things a lot more convenient! service appointments. Makes things a lot more convenient! More
by magicsmitty
Employees Worked With
January 25, 2026
Although this is a second expensive repair in 3 months, I am pleased with the service Scranton delivered. Jordan, my advisor, was very understanding and stayed in touch the whole time. The mechanic team te am pleased with the service Scranton delivered. Jordan, my advisor, was very understanding and stayed in touch the whole time. The mechanic team tested and retested my Buick to be sure it was performing fully. They discovered a failing part on the last test which turned out to be covered by my GM warranty. That made me very happy! More
by LYNN_LEAVENWORTH
Employees Worked With
Jordan.
