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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,291 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,291 reviews

June 04, 2025

Quick service and very attentive. I felt safe with them working on my car. Very happy! More

by azariahchristinef
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Daley
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 03, 2025

I bought my car in 2020 in Scranton, and I have no complaints. On the contrary, it has always been a great experience for me as a customer. Allison is so sweet and always willing to help. More

by JIOSOCIOLOGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominick Salemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Raymos
June 03, 2025

Did not fix what I asked to be fixed. Service department said if it persists come back. I wanted it fixed when I bought it in. More

by vbart769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Being charged $200 to tell me what’s wrong with my truck seems excessive. I got quoted $1500 for a part that when I checked online on the GM’s official website was 547 seems like a scam to me and on top of More

by PAKOLOREDO
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Meaghan Daley
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

It was a long road of issues, but Kevin went over and above to resolve what he could. There are some things I feel should/could have been addressed prior to the purchase of the vehicle, but that is wate More

by Heft
Recommend Dealer
Yes
Employees Worked With
Julie Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Doss
May 25, 2025

Salesman Ethan was wonderful patient knowledgeable and truly showed he cared. The Simonez Glass was horrible ,poor workmanship and my trade in quote was disgusting and not at all fair.I do love the vehicl More

by kdesabre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Skates
May 24, 2025

This is the 3rd car I’ve purchased from Scranton. I always go there first , because of the way they always take care of me. I know I can reach out to Nicco this time, anytime I need too. Kamila was t More

by bburg1114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2025

This place was awesome, not only the employees but the place itself.Very nice for buyers and feel comfortable.All employees very friendly and they have pretty good cars and great deals, don't hesitate to More

by josue.hernandez54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025

The service was excellent. Everyone I interacted with was pleasant and helpful. My car was taken care of quickly. More

by chelle.ftw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meaghan Daley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2025

Great experience, the people were great, very knowledgeable of their business. Very happy that I chose this Dealership to make my purchase for a new truck . More

by tlf65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicco Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.