Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Scranton Chevrolet of Norwich
Norwich, CT
2,261 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,261 reviews
September 13, 2024
Informative for the questions that I asked and I got what I wanted in a decent time I wanted in a decent time More
by DLIEBENTHAL
Verified CustomerEmployees Worked With
September 12, 2024
Joe and Kamila were really wonderful. It was a relatively painless experience, except for the OnStar onboarding 😅 It was a relatively painless experience, except for the OnStar onboarding 😅 More
by CT
September 12, 2024
Kevin and Allison were informed and upfront regarding my car's work, which was performed professionally and efficiently. car's work, which was performed professionally and efficiently. More
by indarsmartin
September 12, 2024
I will be praising this facility for a long time, for what they have done for me. I just randomly went in for an oil change, and was shown the work needed for my vehicle. I must say, they saved my truck what they have done for me. I just randomly went in for an oil change, and was shown the work needed for my vehicle. I must say, they saved my truck! Thank you! If I did not go here, my truck could have had serious repercussions!!! Thank you for everything! More
by TacoLoco
Employees Worked With
September 10, 2024
The team was very kind with us and David is a wonderful person who helped us with everything. They answered all our questions and take all the time for us. I’m very happy to go there Thank you person who helped us with everything. They answered all our questions and take all the time for us. I’m very happy to go there Thank you More
by ed3425
September 07, 2024
It was a very comfortable and interesting few hours at the dealership, and everyone was delightful and pleasant. David did a fabulous job of getting everything done for me. the dealership, and everyone was delightful and pleasant. David did a fabulous job of getting everything done for me. More
by pwilson70
September 06, 2024
Very pleased with the professional and knowledgeable staff in the service department. Fair prices and accurate time to perform service. Ally is the best! staff in the service department. Fair prices and accurate time to perform service. Ally is the best! More
by Kevin Lyden
September 06, 2024
Had me in and out in a timely manner and it didn’t break the bank!! Thank you Scranton! the bank!! Thank you Scranton! More
by mattbouchard78
September 04, 2024
I'm not sure what to write in this situation. I was in need of a car. I ask that you please not use any comments that I make for social media I was in need of a car. I ask that you please not use any comments that I make for social media More
by rallnancy92
Employees Worked With
Kenneth, Kenny Santana
September 02, 2024
Service was great and very prompt. Felt that the price was outrageous though. Nearly $300 for an oil change with standard filters replaced and tire rotation. The cost to replace wipers Felt that the price was outrageous though. Nearly $300 for an oil change with standard filters replaced and tire rotation. The cost to replace wipers was $80 and that wasn’t even included in the nearly $300 bill. Great service but cost is way too high in my opinion for regular maintenance More
by wc
Employees Worked With
Not sure
