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Scranton Chevrolet of Norwich
Norwich, CT
2,286 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,286 reviews
June 09, 2025
Very helpful and knowledgeable especially Zoe and the sales manager was helpful with my trade ins I have recommended dealership to friends sales manager was helpful with my trade ins I have recommended dealership to friends More
by crazylilt
Verified Customer
June 07, 2025
Service is always done professionally and in a reasonable amount of time. Prices are competitive with other dealers in the area amount of time. Prices are competitive with other dealers in the area More
by Robheibel83
June 06, 2025
I’ve been so well taken care of each and every time I purchased a car purchased a car More
by bburg1114
June 06, 2025
Great sales people. Nicco went out of his way to find the car for me. Great transaction all around. Nicco went out of his way to find the car for me. Great transaction all around. More
by BIRDWATCHING
June 04, 2025
Quick service and very attentive. I felt safe with them working on my car. Very happy! I felt safe with them working on my car. Very happy! More
by azariahchristinef
Employees Worked With
June 03, 2025
I bought my car in 2020 in Scranton, and I have no complaints. On the contrary, it has always been a great experience for me as a customer. Allison is so sweet and always willing to help. complaints. On the contrary, it has always been a great experience for me as a customer. Allison is so sweet and always willing to help. More
by JIOSOCIOLOGY
June 03, 2025
Did not fix what I asked to be fixed. Service department said if it persists come back. I wanted it fixed when I bought it in. Service department said if it persists come back. I wanted it fixed when I bought it in. More
by vbart769
Employees Worked With
May 31, 2025
Being charged $200 to tell me what’s wrong with my truck seems excessive. I got quoted $1500 for a part that when I checked online on the GM’s official website was 547 seems like a scam to me and on top of seems excessive. I got quoted $1500 for a part that when I checked online on the GM’s official website was 547 seems like a scam to me and on top of that they try to Offer to buy my truck for way less than it is actually worth. I felt like I was being pressured and I will never buy at Scranton Chevrolet or bring my business there ever again. I bought my truck back in December 2020 and I’m already fixing things after the warranty is expired as a matter of fact, I will not be buying a Chevrolet vehicle ever again pretty disappointed. More
by PAKOLOREDO
Employees Worked With
May 29, 2025
It was a long road of issues, but Kevin went over and above to resolve what he could. There are some things I feel should/could have been addressed prior to the purchase of the vehicle, but that is wate above to resolve what he could. There are some things I feel should/could have been addressed prior to the purchase of the vehicle, but that is water under the bridge now. The staff was always professional, courteous and helpful. More
by Heft
May 25, 2025
Salesman Ethan was wonderful patient knowledgeable and truly showed he cared. The Simonez Glass was horrible ,poor workmanship and my trade in quote was disgusting and not at all fair.I do love the vehicl truly showed he cared. The Simonez Glass was horrible ,poor workmanship and my trade in quote was disgusting and not at all fair.I do love the vehicle I purchased and Ethan showed me all the features, helped me with any questions. More
by kdesabre
