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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,254 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,254 reviews

March 27, 2025

It was a welcoming and friendly place. The staff treated you like family. They also were very knowledgeable More

by lizjacks54
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 26, 2025

Disappointed that there is a service bulletin issue on my new vehicle and the dealership is unaware of what is causing the problem. Was really disappointed that the technician stood on my bumper to do More

by paul catalano
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 23, 2025

I sat three and a half hours for what was supposed to hour and a half. No coffee for customers? No drivers? My remote STILL doesn't work too. No way tech didn't know remote start didn't work. If servic More

by concertkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tammy Davis
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Schukei
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jurvis LaSalle
3.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Collazo-Lasanta
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Raymos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Hickey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jaelyn Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dipietro
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2025

Very informative and friendly Very knowledgeable. Cares about the customers Will come back again soon More

by bowlerheim
Recommend Dealer
Yes
Employees Worked With
Raymond Beaudry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Beaudry
March 17, 2025

Service department was lacks quality quotes there was a obvious over sight on quote I received and when I called to question it it was messed up even more very dissatisfied and cost the dealership thousand More

by BABULSKY26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jaelyn Reed
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2025

Very friendly and responsive! Willing to work with you know matter the situation. Would highly recommend by far best Chevrolet dealer I have been to. More

by Ronald
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Finelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2025

I had the pleasure of working with Matt at Scranton Chevrolet when purchasing my new GMC Terrain, and I can’t recommend him enough! After my recent car accident, I was looking for a new vehicle that wo More

by MadisonT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2025

A great experience. Zoe made what is normally a stressful task very easy and comfortable. More

by Jim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2025

Meagan was exceptional helping me work thru warranty work at a minimum cost to me, everything was completed to my satisfaction in a timely manner with thorough updates and communication. More

by WGRANT1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Meagan
March 01, 2025

She was very accommodating with my schedule and pleasant both on the phone and in person. Work was done in the time frame given. More

by STEVESIZER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelyn Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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