Scranton Chevrolet of Norwich

Pleased with repair but disappointed that the damaged part was not returned to me as requested. Also, $500 for a gas line when retail online is about $150 seemed excessive as was the $1,400 total cost. T part was not returned to me as requested. Also, $500 for a gas line when retail online is about $150 seemed excessive as was the $1,400 total cost. That said, I'm still glad that they were able to fix the damaged gas line More

Service was very overpriced and after multiple incidents like this I won't be using them anymore. $850 for battery replacement is ridiculous like this I won't be using them anymore. $850 for battery replacement is ridiculous More

Wouldn't recommend going to this dealership. They will waste your time and then some. Went with the intent to purchase a truck. Gave a reasonable offer. Went back and forth a bit sales rep a They will waste your time and then some. Went with the intent to purchase a truck. Gave a reasonable offer. Went back and forth a bit sales rep as one would expect. In the end, they were not willing to negotiate a deal. But instead raised the price $2,000 above their original asking price. Seriously who does this. More

Great staff! Arseni was very pleasant and went above and beyond. No pressure sale, very professional! Will definitely recommend dealer to friends... Arseni was very pleasant and went above and beyond. No pressure sale, very professional! Will definitely recommend dealer to friends... More

Completed a long distance deal with Scranton for the vehicle located through Autotrader. Everything was well done. All the checklists and records were completely produced. Cody was friendly and efficien vehicle located through Autotrader. Everything was well done. All the checklists and records were completely produced. Cody was friendly and efficient as was Kamila Pelliccia. The vehicle was clean and ran well on the 4hr. drive home. My only complaint is the document fee of over $900 for a few records going to Connecticut. Its partly on me, because I am not a great negotiator, but it still rubs me the wrong way. It seems all car dealers charge these fees these days, but I feel there should be some accounting for how much is charged. More

I am very happy with the results of my service from your company, and plan to continue doing business with you company, and plan to continue doing business with you More

Keep up the good work, i had experience buying 2 cars. It was cool, i would buy again It was cool, i would buy again More

Jay is the very best sales person I have ever delt with, not pushy but always asking for the order see as I spent my working as the Directo of Technolgy spent most of my time supporting sales and marketing. not pushy but always asking for the order see as I spent my working as the Directo of Technolgy spent most of my time supporting sales and marketing. We had a few xxxxxxlike Jay but not many. A very good experience as I rate buying a new right with having a wisdom tooth extracted. God Bless Dick Wetherell More

No hassle pick and closing Good communication throughout although AI chat can be annoying Would recommend throughout although AI chat can be annoying Would recommend More

Best experience I’ve ever had at a dealership. Cody did everything he possibly could to get me into my dream truck and at a great price and interest rate! Would highly recommend to anyone Cody did everything he possibly could to get me into my dream truck and at a great price and interest rate! Would highly recommend to anyone More