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Scranton Chevrolet of Norwich

Norwich, CT

4.5
2,394 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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774 W Thames St

Norwich, CT

06360

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Showing 2,394 reviews

February 21, 2026

I was amazed at how friendly the service department was. ..I had a twenty year old car that need some work...they took it diagnosed the problem fixed it and returned it to me the same day...I thought I woul More

by A3D4MATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2026

Great Very most excellently great and wonderful and great great great great great great great More

by CT
Recommend Dealer
Yes
Employees Worked With
Edward Prete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Edward Prete
Feb 19, 2026 -

Scranton Chevrolet of Norwich responded

Well isn't that just GREAT!!!!!!!!!!!!!!!!! Thank you for the amazing review about Ed and our service department!

February 16, 2026

Best ever ! !!! Met all our needs, questions, financing, he listened & was spot on to what we wanted More

by shesgonecountri0
Recommend Dealer
Yes
Employees Worked With
Arsenio
February 16, 2026

Arseni was honest, listened to our needs for financing, type of vehicle...absolutely perfect and a pleasure to have assisted us. Everyone else in the dealership was super friendly & welcoming. Our expect More

by shesgonecountri0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arseni Lechanka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for the Great review! Arseni is a very attentive customer advocate and has continued to grow as part of our Team! We look forward to seeing you in the future!

February 15, 2026

They didn’t fix my issue. They acknowledged my issue, said it was ice buildup in the intake, then forced $2000 worth of preventative maintenance on me, and never fixed the act More

by timlass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ed and Julie
Feb 16, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for sharing your experience, May we have you come back to take a second look at your vehicle especially with an active code on it? We would like the opportunity to get this right. - Thank you Sam Suminski GM

February 10, 2026

On in at my appointment time. My car was finished on time. I've always been treated well. More

by hmfjr6
Recommend Dealer
Yes
Feb 10, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for your positive feedback and we will see you the next time!

February 09, 2026

One of the best dealerships in the business from the staff to the finance office More

by mr.louigene123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kamila Pelliccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mazza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zoe Rondeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arseni Lechanka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Khaliyah Daniels
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arseni Lechanka
Feb 09, 2026 -

Scranton Chevrolet of Norwich responded

Don't make us blush! Thank you for the WONDERFUL review! Congrats on your New Vehicle!

February 08, 2026

The service department helped me with everything I needed to do and they were nice and polite More

by rlolsen2331
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allison Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Coleman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for your positive feedback, Commitment to our customers satisfaction is a huge part of our success!

February 08, 2026

Excellent customer service and work. Great price on a detail I'll definitely be back. Fantastic More

by erincholewa1
Recommend Dealer
Yes
Feb 09, 2026 -

Scranton Chevrolet of Norwich responded

Thank you for your detailed response and we continue to try and provide a multitude of valuable services to our customers!

February 07, 2026

I would like to say thank you to everyone who helped make the deal possible. Especially Kevin who I really put thru xxxx finding my truck More

by robertruttkamp1222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Freeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Burdick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2026 -

Scranton Chevrolet of Norwich responded

You are very welcome, but it is our Team that thanks you for your business and your positive feedback!

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