Scranton Chevrolet of Norwich

Allison was the very best and keep me informed on the status of getting the part to fix the car Great job Allison status of getting the part to fix the car Great job Allison More

1st return to dealer for underinflated tires. 2nd return to dealer for 2nd key fob never received at purchase. 3rd return to dealer for bed mat that wasn't installed with other optional equipment 2nd return to dealer for 2nd key fob never received at purchase. 3rd return to dealer for bed mat that wasn't installed with other optional equipment purchased. More

The service center was very clean. The staff were friendly and knowledgeable. The wait time for my service was less than expected. The staff were friendly and knowledgeable. The wait time for my service was less than expected. More

Everyone else was helpful but when my truck was under Tim's care, it sat there for five weeks only to find out they couldn't fix the problem. Tim's care, it sat there for five weeks only to find out they couldn't fix the problem. More

Very easy process. Aaron was very knowledgeable and Kamila finalized the purchase with ease! Great experience! Aaron was very knowledgeable and Kamila finalized the purchase with ease! Great experience! More

Very easy process. Aaron was very knowledgeable. Kamila was a pleasure to deal with and very professional. Aaron was very knowledgeable. Kamila was a pleasure to deal with and very professional. More

We had the pleasure of working with Aaron and his team to purchase a preowned vehicle. Their standard of quality and service exceeded our expectations, job well done! purchase a preowned vehicle. Their standard of quality and service exceeded our expectations, job well done! More

He's good ? ? Ok when I have more time Ok when I have more time. Aaron is a great Chevrolet sales rep! ? Ok when I have more time Ok when I have more time. Aaron is a great Chevrolet sales rep! More

I cannot say enough positive/great things about this dealership, from the moment I stepped into the showroom today's later when I left with my new vehicle it was nothing but professionalism, efficiency, dealership, from the moment I stepped into the showroom today's later when I left with my new vehicle it was nothing but professionalism, efficiency, honest straightforward talk, no bull from them, every question was answered honestly and it was a fun buying experience. Everyone was so down to earth and not stuck up like some dealerships they look at you like what are you doing here, I've experienced that at Subaru and buying a car can be intimidating nerve-wracking and a grueling experience however I never felt like that I was treated like family. I was always greeted with a smile and asked what they could do for me every time I visited. Aaron, Jay, and Kamilla, were the absolute best. Aaron and Jay were so much fun the camaraderie they have is infectious I enjoyed my time while I was buying my car I felt like I was sitting around with friends or family. Kamila was so nice to make sure she went through every page and explained everything to me while I was signing my paperwork this was the best car buying experience I've ever had, and I have owned plenty of vehicles. I went in thinking I was dead set on buying a Chevy equinox and Aaron put me into a trailblazer which had everything that the equinox had and he saved me a lot of money, Aaron knew I would love this vehicle somehow before I did I couldn't be happier with my purchase, and I feel like I've made some new friends. I did my homework before I went to Scranton, I looked at the Toyota RAV4, I looked at the Nissan rogue, and I also looked at more Subarus as that is what I had currently owned and nothing compared to the SUVs that you have in my opinion. I also ended up having a car payment less than what I was told which was just the icing on top. I have told everyone I know at work about my experience and will be sending potential car buyers to Scranton Chevy. I also love the fact that your partnered with my company I work at Mohegan Sun which offers me the red carpet service where I can have my car serviced while I'm working but to be honest I'd rather go to the dealership and sit with my good friends Aaron and Jay and chit chat with them while I wait for my vehicle to be serviced. Great job by all as long as Aaron and Jay are working at Scranton I will continue to be your customer I can tell you before Scranton I went to Gerard Ford and had a really bad experience there they took advantage of a grieving daughter and Subaru screwed me over by selling me a vehicle that had a bad transmission and I ended up with negative equity in my car. Thank you again for making this car buying experience the best I've ever had many thanks to everyone who worked with me and who works there. More

The BEST service I have even had, yes just an oil change but I won’t be going any other place from now onwards but I won’t be going any other place from now onwards More