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Scranton Chevrolet of Norwich
Norwich, CT
2,421 Reviews
Scranton Motors is a family owned dealer group that is growing, but still small enough to pay attention to the individual customer experience. Our family has been in the car business for over 60 years. We at Scranton Motors look forward to bringing our family approach to the Norwich area and providing great service to our Chevrolet customers.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,421 reviews
March 26, 2026
Absolutely amazing. I am so happy with my purchase and they all were very friendly and honest with great rates for their cars. Arseni was great and pleasant to work with I am so happy with my purchase and they all were very friendly and honest with great rates for their cars. Arseni was great and pleasant to work with. He did a great job. More
by jstands1
Verified CustomerEmployees Worked With
Arseni Luciano's
March 26, 2026
Purchasedb2 vehicles. Very nice people Very friendly dealership. Very helpful people. When I had a problem with my truck they fixed it quickly Very nice people Very friendly dealership. Very helpful people. When I had a problem with my truck they fixed it quickly More
by John
March 26, 2026
Every time I’ve needed service it has been easy to schedule and quick. Very professional. Wouldn’t go anywhere else schedule and quick. Very professional. Wouldn’t go anywhere else More
by bwierzbowski0807
Employees Worked With
March 25, 2026
Professionalism at its finest. Scranton has increased the standard in which all dealers should be judged. Scranton has increased the standard in which all dealers should be judged. More
by donald.eckman
Employees Worked With
March 23, 2026
Eddie and chuck were Great! Problem fixed. Thank you also to the office staff and the mechanics. Problem fixed. Thank you also to the office staff and the mechanics. More
by Marciekolasinski
Employees Worked With
March 23, 2026
I felt that I was dealt with fairly and honestly. Especially Kamila- best experience I've ever had with a finance person at a car dealership. My son purchased his truck here a year ago and we came ba Especially Kamila- best experience I've ever had with a finance person at a car dealership. My son purchased his truck here a year ago and we came back because his experience was good. More
by aldenboy
Employees Worked With
Jay, Sam, Kamila
March 18, 2026
Very thorough I appreciate how he goes through everything. Shows me a video of what everything under the truck looks like ?? everything. Shows me a video of what everything under the truck looks like ?? More
by rm9501970
March 14, 2026
I scheduled a drop off the night before for brake inspection and oil change knowing I needed brake work. I called at 0830 and was told my truck would be worked on at some point during the day. I had inspection and oil change knowing I needed brake work. I called at 0830 and was told my truck would be worked on at some point during the day. I had to call at 1200 to be told that my brakes had not even been looked at. I was told I would be given a call when they knew if they had the parts on hand to complete the work but I called again at 1445 to be told that they had the parts but were not sure when the truck would be done but should be done by the end of the day. More
by nicfort78
March 12, 2026
We've already purchased from Scranton before and the experience was seamless. Zoe was fabulous and knowledgeable! She influenced me to go EV and I'm excited for the new adventure. Plus the SUV is beauti experience was seamless. Zoe was fabulous and knowledgeable! She influenced me to go EV and I'm excited for the new adventure. Plus the SUV is beautiful. More
by mykadye0
