Scranton Chevrolet of Norwich

Elizabeth Lewis was very polite and professional. She explained the process of creating a new Key for my car and the cost. Her attention to detail was very appreciated. It's not very often that deale She explained the process of creating a new Key for my car and the cost. Her attention to detail was very appreciated. It's not very often that dealerships make customers feel appreciated. You are lucky to have her. More

Kevin was listened to my wants and was able to find the truck that I wanted. truck that I wanted. More

Everyone was friendly and the selection of trucks was good. The financial person was very friendly and helpful. I didn’t work with the service department. good. The financial person was very friendly and helpful. I didn’t work with the service department. More

Excellent service, huh? Friendly, very efficient, very, very good, excellent service representative. You are a very kind person! Friendly, very efficient, very, very good, excellent service representative. You are a very kind person! More

The buying process went fairly smooth along with the loan for the vehicle went very quick, but I wish for the money that you spend for a new vehicle. You would at least get two oil changes for free. for the vehicle went very quick, but I wish for the money that you spend for a new vehicle. You would at least get two oil changes for free. More

Dropped vehicle off night before. Service person called around 9 the next morning. Called at 2:00 was told someone would call with status. Called at 3:15 was told they were just g Service person called around 9 the next morning. Called at 2:00 was told someone would call with status. Called at 3:15 was told they were just going to bring it in. Would have time only to do alignment and tire rotation. Not diagnose it because of weather conditions. Asked about high sport balance as this was special on website site Alignment, balance and rotation. Was told that wasn’t the special on alignment and rotation. Told them not to do anything. People were nice however do not believe I would ever bring vehicle back for service or do business with Scranton More

Couldn't get sales person to call back in any reasonable amount of time would say 20 minutes take about 5 hours or not at all. amount of time would say 20 minutes take about 5 hours or not at all. More

It was a very pleasant experience from the minute I walked in to the minute I left. Kevin was very knowledgeable and wonderful to work with to purchase my daughter's car. I plan on returning next year walked in to the minute I left. Kevin was very knowledgeable and wonderful to work with to purchase my daughter's car. I plan on returning next year for my other daughter when she is ready for her first big purchase. Camila was amazing explaining everything directly to my 18 yr old so she completely understood every part of the sale and then some. Thank you! More

Always great communication and customer service. They understand my frustruation since I have been having problems with my Sonic for so long. They understand my frustruation since I have been having problems with my Sonic for so long. More

They always have great customer service regardless of my car having occasional problems since I bought it. car having occasional problems since I bought it. More