Schumacher Chevrolet of Denville

I would never buy a used car from this dealership again. Although we bought a car with 80,000 miles on it, we did not expect to spend at least one day per week for each of the first five weeks of ownership Although we bought a car with 80,000 miles on it, we did not expect to spend at least one day per week for each of the first five weeks of ownership in their service department. We had to replace the radio and clock immediately since they stopped working between the dealership and our house. They did do this free of charge but we spent a full day waiting for them to determine the radio didn't work and then had to wait almost a full week for a new radio to arrive and spend another full day for them to install it. Next we had to replace links in the steering box. Thankfully we paid for an exte4nded service contract so we only had to pay the deductible otherwise we were told this work would not have been covered on the car that we had now owned 3 weeks. Once this was fixed we still had clicking in the steering column and had to bring it back yet again. The next thing to need replacing was the catalytic converter. Apparently they were legally obligatetd to replace this free of charge at the time but this would have otherwise cause upwards of $1,000 we were told. We brought the car back twice more for other sounds which were were told by the technicians they couldn't hear and to bring it back if we hear it again (which we still do). Today, after owning the car 7 months we yet again have to bring it in for problems with the alarm (which we didn't even know was in the car and was never provided a control for) and other electronic issues. As I said, I knew that we were buying a car in less than mint condition given the year and milage but had I known the amount of time that would be spent repairing this car i never would have purchased it. The employee who we have been speaking with has been rude on almost every visit (although to be the other service department staff seem more pleasant and we were just unlucky to have this guy) and the salesman who sold us in the car wouldn't even speak to me after the first visit to the service department. to sum it up, I would just like to reiterate that I would NEVER recommend buying a used car from this dealership. More

The ratings given to the Gearhart Dealership do not even begin to express the AMAZING serviced we received. Andrew Garcia - was key, with the communication and availability for all questions via e begin to express the AMAZING serviced we received. Andrew Garcia - was key, with the communication and availability for all questions via email and text, his understanding an appreciation for the parameters which we needed guided us and gave us the confidence to come to the showroom . Walter Schwarz - Pleasant, no pressures and very personable. He didnt waste our time, understood our desires and time restrictions. He couldnt have done a better job meeting every one of our needs, a true asset. Timothy Murray - All to offend the "finance guy" gets the bad rap. this man was fantastic, made us feel very comforable, worked within the dollar restrictions we presented and most of all NO SUPRISES. EXACTLY as presented to us from the very begining. No hidden cost, tack ons or undiscussed fees. Thank you Tim you are a true professional and a very important part of an amazing team. Thank you Gearhart, you TEAM is a reflection of the excellences that puts your dealership above all! More

I spoke with Mr Garcia and told him I would like to order a vitory red engine cover for my 2012 Camaro, he was very professional and gave me a good price for the item . The item was delivered very quickly an a vitory red engine cover for my 2012 Camaro, he was very professional and gave me a good price for the item . The item was delivered very quickly and he contacted me immediately. Very happy with the service. More

My experience with Gearhart Chevy was great! I was in the market for a new Corvette Stingray and Andrew informed me that there was one last allocation left at Gearhart. I rushed into the dealer and was able market for a new Corvette Stingray and Andrew informed me that there was one last allocation left at Gearhart. I rushed into the dealer and was able to order my Stingray and get everything I wanted in less than 10 minutes. Then the waiting game started as I awaited delivery of my new car. Both Andrew and Dave were helpful when it came to my numerous inquiries as to the status of my vehicle's production. My car showed up in less than a month and I was able to get the vehicle trade-in process and all paperwork done pretty quickly. Was out the door and driving my new car in no time! There was a dealer installed option on the car so I ended up bringing it back for the install, at which time Gearhart gave me a rental at no charge. Both Andrew and Dave are exceptional at their jobs and I would highly recommend them both to anyone in the market for a new vehicle! More

Brian is awesome. If you're going to buy a car, definitely see him. No nonsense and easy to work with. A really nice guy too. I'll be making any future purchases through him. definitely see him. No nonsense and easy to work with. A really nice guy too. I'll be making any future purchases through him. More

I called Andy back in May looking for a Camaro. He knew what I was looking for and did not want the 2014, so after a few months he found "my" car. He stayed in touch, sent me pics and messages when he tho what I was looking for and did not want the 2014, so after a few months he found "my" car. He stayed in touch, sent me pics and messages when he thought something was close, and stayed on it until he got me into my dream car! I am about an hour in NY, it was worth every minuet of the drive, to go to Gearhart Chevrolet, over the rest. Everyone was awsome, kind, answered all my million questions, and continue to help me with anything technical, mechanical, or just plain fun! Best car purchase ever! ;-) More

Excellent customer service all around was a pleasure doing business here. Will definitely recommend to family and friends. Thank you ! I love my new car!!! doing business here. Will definitely recommend to family and friends. Thank you ! I love my new car!!! More

An excellent experience. Andrew Garcia was my initial and principal contact, but the whole team pitched in to find and sell me the car I wanted at a very fair price. No games, no gimmicks, no saying one and principal contact, but the whole team pitched in to find and sell me the car I wanted at a very fair price. No games, no gimmicks, no saying one thing and then doing another. No pressure, no sweat. Just straight dealing from the outset. I had been searching for a new Camaro; Andy was the first -- and, as it turned out, only -- person of the many dealers I contacted to get back to me not just with an invitation to "come in," but who actually found what I wanted, and gave me the MSRP and an offer over the phone. How refreshing. Looking forward to a good relationship with this dealer. More

The word Great doesnt even do justice for this dealeship.There are the BEST!! They are very friendly and Tim in finance did everything he could to help me out after being screwed over by Paramus C dealeship.There are the BEST!! They are very friendly and Tim in finance did everything he could to help me out after being screwed over by Paramus Chevy. Andy Garcia is a great salesman who helped me thoughout the whole process. His works with the client to get them the best possible deal. He just doesnt sell a car and then forgets about you. He has some great follow up skills. Very pleased with him and his work ethic. Theres a great bunch of people working at Gearhart and i would reccomend everyone buy from them. Once agian thanks for the 2013 Cruze. More

First time buying a used car, found Gearhart Chevy online and they had the perfect one. Travelled 90 miles down to New Jersey and it was worth every mile. Brian and Tom were very helpful, in a week I drove i and they had the perfect one. Travelled 90 miles down to New Jersey and it was worth every mile. Brian and Tom were very helpful, in a week I drove it off the lot, very pleasant experience. More