Schumacher Chevrolet of Denville

Very, very customer focused ... truly impressed I have owned many Chevys over the years and bought my most recent one (a 2015 Tahoe) from Gearhart/Schumacher in Denville. I had a significant satisfa I have owned many Chevys over the years and bought my most recent one (a 2015 Tahoe) from Gearhart/Schumacher in Denville. I had a significant satisfaction issue related to the ride of the vehicle. Without going into the details, the entire staff mobilized to help me and went above and beyond to make sure I was 100% satisfied. Bob Juliano, Director of Sales and Marketing, personally handled my case and at every turn put my interests and concerns first. Ken Tilton, Owner/COO of the dealership even let me drive his personal vehicle (also a 2015 Tahoe) to compare the ride. The issue was not trivial and not an easy one to resolve, but they were simply outstanding and in the end got a customer for life. It's easy to deliver excellent customer service when your customers are satisfied. It's a whole other thing to handle dissatisfaction in a professional, productive way that makes your customer feel valued and important. Gearhart/Schumacher Chevrolet nailed it in my case. If you want to deal with honest, genuine guys who will treat you with respect and work their tails off to make you happy, go see Bob, Ken, and the team at Gearhart/Schumacher. If you get half the service I did, it will blow you away!!! More

Awesome Experience! Just bought a Chevy Cobalt and the staff was simply Awesome and Professional. Walter our Salesman was just outstanding. Would I recommend this dealers Just bought a Chevy Cobalt and the staff was simply Awesome and Professional. Walter our Salesman was just outstanding. Would I recommend this dealership to family and friends?... YOU BET I WOULD!! Thanks to The Gearhart Staff! More

2015 Tahoe z71 Told Andy was looking for a z71 Tahoe he emailed me told me that they had one just delivered still on the truck came down next day and Denis my sales Told Andy was looking for a z71 Tahoe he emailed me told me that they had one just delivered still on the truck came down next day and Denis my sales rep and Andy gave a great deal exactly what I want More

New 2500 Silverado 'Awesome Truck' ! This dealership is run very well, your team is coordinated and very helpful. Very happy with my purchase and the entire team at Gearhart. I manage cla This dealership is run very well, your team is coordinated and very helpful. Very happy with my purchase and the entire team at Gearhart. I manage class A office space and deal with people every day. There was no stress involved with this transaction. My recommendation, one of the most positive business interactions I have experienced in a long time. Gearhart has restored my faith, there are some good people out there making a living, and providing a square deal in the process. Good job everyone! More

Pre-owned vehicle purchase Great overall experience. Staff is knowledgeable, courteous and very accommodating. I traded in a 2004 vehicle (MB) for a 2007 vehicle (Lincoln). Sale Great overall experience. Staff is knowledgeable, courteous and very accommodating. I traded in a 2004 vehicle (MB) for a 2007 vehicle (Lincoln). Salesperson and sales manager made efforts to earn my business. I was offered a fair value for the trade-in. Good follow-up from salespersons. More

Horrible service!!! Bernie Fearon is the rudest most pompous xxx I have ever met. I would like to launch a formal complaint. He left me in the dark, tricked me into payin Bernie Fearon is the rudest most pompous xxx I have ever met. I would like to launch a formal complaint. He left me in the dark, tricked me into paying for a loaner car without telling me I would be charged until I came to pick up my vehicle after 2 weeks and says he's doing me a favor!! Unethical, mean, unsympathetic person. Could not afford Christmas gifts because of this man. Bernie. Was unwilling to speak to my insurance claims adjuster. Was rude and a wise guy, unprofessional on the phone and in person. I believe to be entitled to gas money which he made me pay for personally and not my insurance company who should pay it and money back for deliberately keeping me in the dark on the loaner which was supposed to be courtesy and then tells me I owe money for the loaner at pick up time, after 2 weeks. I will be filing a lawsuit!! More

Lease of 2014 Chevy Cruise I recently re-leased a Chevy Cruise. Brian Buckley and Roberto Reynoso went out of their way to make sure that my re-leasing experience was pleasant a I recently re-leased a Chevy Cruise. Brian Buckley and Roberto Reynoso went out of their way to make sure that my re-leasing experience was pleasant and painless. I love my new car and am looking forward to driving it for the next few years! Barb More

Great Service I just got a new Cruze, it was my first time getting a car through a dealership and it couldn't have been easier. Everyone who worked with me, especia I just got a new Cruze, it was my first time getting a car through a dealership and it couldn't have been easier. Everyone who worked with me, especially Dave Rose and Andrew Garcia, was awesome and did so much to make sure I got everything I wanted and then some. I had a great experience and was so happy with how helpful, friendly, and knowledgeable the staff is. This is a good dealership with a wonderful team behind it. I would highly recommend it to anyone wanting excellent quality and hassle-free service. More

Much much better than expected Before this dealer, I expected less Chevrolet than GMC because I used to GMC Acadia Denali. But sales person and services are overall excellent and ma Before this dealer, I expected less Chevrolet than GMC because I used to GMC Acadia Denali. But sales person and services are overall excellent and made me think about the premium I have paid for the GMC for years. Top of it, the car, Traverse LT, I think it is much comfortable than the $12,000 more expensive Acadia. I have to say Chevrolet changed as technology improves. Sales Representative, Mr. Bravo was very friendly and guide all the after service process. It's remarkable. It is my 12th car deal in my life and was a pleasant experience. More