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Schomp Mazda

Aurora, CO

4.9
390 Reviews
Schomp Mazda is dedicated to providing you with the best automotive shopping experience by simplifying transactions and ensuring a personalized, transparent, and efficient experience. There are no dealer handling fees and we empower our guests throughout their vehicle ownership through our One Promise? philosophy in Sales – One Price. One Person. One Hour.® A dedicated Client Advisor customizes the entire buying process for you, showing complete regard for your time and the needs of your family or business. One Protect® Finance and Insurance Protection Products exemplify the Power of One® philosophy by ensuring simplicity, transparency, and communication for a stress-free automotive purchase. Your dedicated Client Advisor will guide you through our Finance and Insurance products at upfront, transparent prices to see how they affect the bottom line and decide which options best suit your lifestyle and driving habits. We empower you to have a seamless and personalized experience tailored to your needs and preferences, ensuring complete satisfaction and peace of mind. Our commitment to exceptional service continues long after the sale. SchompWay? service, rooted in the Power of One® policy, ensures our service guests receive a congruent experience across all of our service departments, regardless of which dealership you visit.
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505 S Havana Street

Aurora, CO

80010

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Showing 390 reviews

April 25, 2023

It was a great experience working with Matthew getting the van from the beginning until finished, I would recommend this dealership with all helpful team especially Matt! More

by s.reindie
Recommend Dealer
Yes
Employees Worked With
Matthew Teves
May 03, 2023 -

Schomp Mazda responded

Hi there! We're so happy to hear that Matthew provided you with such an amazing experience. Thanks for taking the time to share the kind words - we appreciate it!

April 04, 2023

I brought my car in with minor issues that I had told them about and they wanted to charge me $188 twice to tell me what’s wrong instead of fixing the issues! More

by shieldshazel
Recommend Dealer
No
Employees Worked With
Joseph Franz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Schomp Mazda responded

Hi there, thanks for reaching out. This is Jack Cardella, the general manager at Schomp Mazda. I'm unsure what your concern is regarding - when I met you on Saturday morning, we discussed your repairs and I provided you the diagnostic fee for the repairs we discussed; however, I ended up comping your services so you didn't end up paying anything. Please let me know how else I can help but I believe we've done everything we can to ensure your car was repaired, and you didn't have to pay.

Apr 06, 2023 -

shieldshazel responded

I appreciate that however now the rear wiper sprayer doesn’t work. Just always seems to be an issue when I bring my car in with being charged for something that I don’t want or need. Thank you again and the 30$ gas cap made my engine light go off.

March 10, 2023

Fantastic experience! Very quick and comfortable purchase by a very knowledgeable person. Would highly recommend Schomp for your next car. Special thanks to Bego for all y More

by Mazdaspeed33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deeray Bolding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Aya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Cardella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Franz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bego Karalic, Matthew Teves, Kevin Danbrauskas
Mar 13, 2023 -

Schomp Mazda responded

Hi there! We're so happy to hear that you had such a great experience with Bego and the sales team. Thanks for trusting us with your business. Drive safe!!

March 06, 2023

Pleasant, relaxed, easy to work with. Pricing clear, no haggling. Didn’t try to show cars we weren’t interested in. Good inventory—found what we wanted. Easiest, most pleasant new car buy More

by Lisa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robin Greer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Schomp Mazda responded

Lisa, we're so happy to hear you had such an easy, pleasant experience with us. Thanks for taking the time to share your experience, we appreciate it!

January 29, 2023

Jack is a terrible manager with a complete lack of respect for his customers and employees. I went to purchase a car from Jack and could only hear him screaming at his employees. He should be fired fo More

by Rubin
Recommend Dealer
No
Employees Worked With
Jack Cardella
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Schomp Mazda responded

Hi Rubin! After investigating, we are unable to find any record with this name/circumstance in our system, which leads us to think this might be a false review. Are you sure this is the correct dealership? We'd be happy to address your complaint, we just need your full name (first and last) in order to get to the bottom of this!

January 27, 2023

Brian Rosado was super from start to finish. He took great care of us-answered all of our questions, even the tough ones- and made sure we knew everything about the car beforehand so we could m More

by mcconnell.rb
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Deeray Bolding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Torrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Rosado, Troy McNulty
Jan 31, 2023 -

Schomp Mazda responded

We are so thrilled to hear that Brian was so wonderful from start to finish! Happy to hear that you are loving your new CX-30. We hope to work with you again down the road! -Schomp Mazda Team

January 25, 2023

Brian was great to work with. Courteous, answered all of my questions. Excellent follow through getting back to me right away. And accommodated my many trips back and forth to the More

by juliesharkbait
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Rosado
Jan 26, 2023 -

Schomp Mazda responded

We are so happy to hear you had a great experience with Brian! Thank you so much for taking the time to leave a wonderful review, we appreciate it! -Schomp Mazda Team

January 18, 2023

Even though they ultimately didn't have the vehicle I wanted when I was in town, Schmop Mazda gave great customer service, and were still happy to help after I purchased from another dealer. More

by Jamecelk17scalebelkins
Recommend Dealer
Yes
Employees Worked With
Evan Voss
Jan 18, 2023 -

Schomp Mazda responded

We are so happy to hear you had a great experience with Evan and the rest of our team! We're sorry that we didn't end up having the vehicle you were searching for but we really appreciate your kind words! -Schomp Mazda Team

January 06, 2023

Melissa was so amazing to work with! She was extremely friendly, professional, and answered all questions I had about the CX-5 I was looking at. She was also knowledgeable about Mazda’s More

by Chloewelchm
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bego Karalic, Melissa Malone
Jan 20, 2023 -

Schomp Mazda responded

We're so happy to hear that Melissa was so amazing to work with. Even happier to hear that she was able to answer all fo your questions about the CX-5. Thanks so much for trusting us with your business, we appreciate it!

December 22, 2022

This dealership has the worst communication I have ever experienced. They do not call back. Their texting causes great confusion. Our paperwork had the wrong email. The sales manager Diego has zero ans More

by mkquilts
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Joe Aya
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Diego, sales manager
Dec 22, 2022 -

Schomp Mazda responded

Hi there, we're sorry to hear that you had a below-average experience with Schomp Mazda. We pride ourselves on providing excellent customer service, and it sounds like we failed to do that in your case. After looking into your situation further, it does seem that our team tried their best to work with you and your husband to reach a mutual agreement, but if you'd like to reach out and discuss the situation further, we're happy to do so. You can reach out to our sales manager, Bego Karalic, at Bego.Karalic@schomp.com.

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