Schlossmann Subaru City of Milwaukee

Semi-sweet experience Came in for 6000 mile service and fuel door that wouldn't open. All was under warranty. Work was completed and I left. Got home and tried the fuel doo Came in for 6000 mile service and fuel door that wouldn't open. All was under warranty. Work was completed and I left. Got home and tried the fuel door and it still wouldn't open. Had to return to get it fixed correctly. Jason O'Donnell was very apologetic, which was appreciated, and had car taken right into the service area. However, the technician must not have followed the TSB correctly or didn't take the time to test the results of his/her work the first time. Needless to say I was ticked off that I had to return and get the job done right. More

Oil change Service manager Eric went above and beyond to assist me. He answered my questions thoroughly and was extremely professional in doing so! If having ser Service manager Eric went above and beyond to assist me. He answered my questions thoroughly and was extremely professional in doing so! If having service done here, I recommend going through Eric. More

up until the steering wheel replacement it was positive steering wheel leather was deteriorating after less than 30,000 miles. was replaced as a good will gesture. 48 hours the new wheel started deteriorat steering wheel leather was deteriorating after less than 30,000 miles. was replaced as a good will gesture. 48 hours the new wheel started deteriorating the same way. the car is still under factory warranty, but there is disagreement about replacing the new one. with the factory warranty still in place i feel that it should be replaced no matter how many it takes until it's gotten right. thanks. the deterioration is in the form of little snipping cuts. either a problem with the leather or the way it's wrapped. More

Top notch employee! Eric Schaefer is my "go to" person in your service department. I have, without fail, found him to be patient, friendly, outgoing and very informed abo Eric Schaefer is my "go to" person in your service department. I have, without fail, found him to be patient, friendly, outgoing and very informed about all things I have needed serviced on our vehicle. He always explains ..in detail what repair is needed and the likely cause for it. It is important for me to have confidence and trust in a service representative and I have both in Eric and that speaks well for your company. Good job on your remodeled waiting room! More

Extremely satisfied This dealership has given me the very best service I've ever had-and the Subaru is the best car I've ever had. I am extremely satisfied with the whol This dealership has given me the very best service I've ever had-and the Subaru is the best car I've ever had. I am extremely satisfied with the whole package-car and service. More

Oil Change & Tire Rotation No problems at all. In and out in a very reasonable amount of time. Jason was great to deal with. I walked in with a $5.00 off coupon for the Oil Chan No problems at all. In and out in a very reasonable amount of time. Jason was great to deal with. I walked in with a $5.00 off coupon for the Oil Change. He found me a coupon for $10.00 to use. Nice touch. I'll be back. More

2015 Crosstrek Fiz, is a wonderful sales representative. He explained the features of our new vehicle in details and he was always available for all our questions. Fiz, is a wonderful sales representative. He explained the features of our new vehicle in details and he was always available for all our questions. I will highly recommend him for any future purchase of my friends and family. Thank you, Fiz for taking care of our new purchase with the Subaru family. More

Oil change Regular appointment for oil and tire change. It was done in a reasonable amount of time and I was on my way.The cookies were great as well. Regular appointment for oil and tire change. It was done in a reasonable amount of time and I was on my way.The cookies were great as well. More

Purchased a new 2016 Outback. We were very pleased with the way Fiz explained the features of the new 2016 model we purchased. We always get great service. Fiz and Eric are great We were very pleased with the way Fiz explained the features of the new 2016 model we purchased. We always get great service. Fiz and Eric are great salesmen. More

Amazing service, vehicle, and price! Fiz Hidri was my salesperson and he was awesome! He didn't try to oversell to me. He listened to what my needs were, and what I could afford. He wa Fiz Hidri was my salesperson and he was awesome! He didn't try to oversell to me. He listened to what my needs were, and what I could afford. He was efficient, friendly, caring, extremely knowledgeable and trustworthy. I am in love with my Subaru Forester and I would buy another car at Subaru City through Fiz in a heartbeat! Best thing that ever happened to me with a car in years! More