Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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I was met promptly by Sean & confirmed I was there for an oil change & tire rotation. He then escorted me to the waiting area & explained there might be a little longer wait than initially anticipated. While oil change & tire rotation. He then escorted me to the waiting area & explained there might be a little longer wait than initially anticipated. While waiting I was sent a video of their multi point check. There were two suggestions: change brake fluid & check the fuel lines. I took a pass on both as I’m easy on the brakes, we do quite a bit highway driving, & we get our gas at BP, Mobil, or Shell. I’ll follow up with a car guy as whether he thinks I should reconsider. Sean advised when the car was ready, I paid him , & he walked me to my freshly washed car & thanked me for coming. More
How can you find words beyond excellent and outstanding? From the greeting from Sean as I pull into the service department to the comfortable and multiple sectioned waiting rooms...a no TV area to rest or From the greeting from Sean as I pull into the service department to the comfortable and multiple sectioned waiting rooms...a no TV area to rest or do work. A stroll thru the sales area where I was greeted with several associates asking if there was anything I needed. Then a visit with my salesman Eric. My update with my ongoing love of my Subaru! Quite the day! Thanks everyone! More
Service was very thorough and professional. They took me right away without an appointment. Very pleased as how they tested everything possible. They took me right away without an appointment. Very pleased as how they tested everything possible. More
Every employee I’ve dealt with has been friendly, competent, and helpful. My car was recalled for a couple issues; I was kept in the loop every step of the way. I’m glad I started my “new car” relati competent, and helpful. My car was recalled for a couple issues; I was kept in the loop every step of the way. I’m glad I started my “new car” relationship with Subaru City. More
Anthony was the person that handled my service. He went above and beyond giving me the help I needed. I have never had a service person go out of his way to help me. Thank you Anthony for making th He went above and beyond giving me the help I needed. I have never had a service person go out of his way to help me. Thank you Anthony for making things right. Subaru is very lucky to have you there. More
Ethan and the whole team at Schlossman Subaru City of Milwaukee are outstanding . They go above and beyond to get the needed services done in a timely manner. 10 out of 10 Milwaukee are outstanding . They go above and beyond to get the needed services done in a timely manner. 10 out of 10 More
I had a clogged air conditioner drain tube. The mechanic left a puddle of water on the rubber floor mat. I would think the mechanic could have soaked up the water before turning the car over t The mechanic left a puddle of water on the rubber floor mat. I would think the mechanic could have soaked up the water before turning the car over to me! More



