Schlossmann Subaru City of Milwaukee

Excellent Purchase Experience I recently purchased a new Forester. The entire process went very smoothly. David, my salesman, was extremely attentive, knowledgeable, and gregarious I recently purchased a new Forester. The entire process went very smoothly. David, my salesman, was extremely attentive, knowledgeable, and gregarious. In the week leading up to my appointment for a test drive, David asked numerous questions about what I was looking for to ensure a vehicle that best met my needs and wants was ready to be looked at. The price negotiations were painless, and a deal I was very comfortable with was reached quickly. Every member of the staff I came in contact with was a pleasure to deal with. My fiancee purchased a new vehicle here in May, and her experience was much the same. We felt extremely well cared for while at Subaru City, and the experience has solidified what I intend to be a life-long relationship with both brand and dealer. This level of service does not happen by accident. The dedication to complete customer satisfaction is obvious. More

Sunroof it took some time, with parts & added parts needed to replace my sunroof completely..The guys in the back are A- OK... Eric & Jason do a wonderful job it took some time, with parts & added parts needed to replace my sunroof completely..The guys in the back are A- OK... Eric & Jason do a wonderful job in dealing with the customer in turbulent expensive times like this experience....Thanks to Subaru City More

Synthetic Oil Change Had an appointment booked for a simple oil change and had to wait an hour and a half to complete. Service advisors very friendly. Prices high in comp Had an appointment booked for a simple oil change and had to wait an hour and a half to complete. Service advisors very friendly. Prices high in comparison to what I paid at Honda City for my Accord services. Bought the car as a CPO with a little over 5,000 mi but rep was very aggressive about a 12,00 mi service. Looking at the service menu, the recommended maintenance schedule prices seem very high since if you look at the menu, 75% of what is listed is simply "inspect" items. I can go to Joe's corner garage and have him check these items at considerably less cost. Previous, had purchased three Honda models from Schlossmann's and cost was more reasonable there. Any service special coupons would surely help. More

Great service Recent visit was for oil change. I knew I had breaks that needed changing. I planned on my dad to help me with that. However, Mandi in the service de Recent visit was for oil change. I knew I had breaks that needed changing. I planned on my dad to help me with that. However, Mandi in the service dept made me aware that the issue with my breaks was one that was actually covered by my warranty.. A caliper issue. I've had a very bad car experience in the past so the honesty that my brakes were a warranty issue was much appreciated. More

Awesome experience The gentleman who handled my service went above and beyond any of my expectations I would recommend coming to this dealership for service anytime any The gentleman who handled my service went above and beyond any of my expectations I would recommend coming to this dealership for service anytime any day More

great eric was fun and friendly and helpful. we were satisfied with the whole experience. we will enjoy future work with the dealership. beth made the proce eric was fun and friendly and helpful. we were satisfied with the whole experience. we will enjoy future work with the dealership. beth made the process easy and efficient. kyle met our needs and kept us engaged. More

I love my Subaru! Subaru City has been outstanding! Very friendly and courteous. My salesman is very knowledgeable and helpful. The service dept had been very helpful. Subaru City has been outstanding! Very friendly and courteous. My salesman is very knowledgeable and helpful. The service dept had been very helpful. I would recommend this dealership to anyone. But above all, I love my new Subaru! More

Oh No!! Went in to get my window fixed and my door doesn't work. I didn't receive my call upon completion. The service person said she did call and she t Went in to get my window fixed and my door doesn't work. I didn't receive my call upon completion. The service person said she did call and she tried the secondary number which is my wife's work number and she didn't receive it either. More

Stress Free Experience Mandi was so friendly and good at explaining the services I needed. She told me about the team meeting everyone had just had, and seemed very proud of Mandi was so friendly and good at explaining the services I needed. She told me about the team meeting everyone had just had, and seemed very proud of her employer. The process was supposed to take about 90 minutes, but it was done in approximately 45. Being able to schedule the services online is very convenient, and overall this was a pain-free experience. More

5 October Service Eric, as usual, did a nice job of checking me in, describing the work, updating service menu, and checking me out. I look forward to the next visit. Eric, as usual, did a nice job of checking me in, describing the work, updating service menu, and checking me out. I look forward to the next visit. More