Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Came in and traded 1999 Legacy for 2008 Tribeca. Salesman was very helpful, and the finance guy (Bill) was also great to deal with. Dealership had more variety than some of the others. Steve was Salesman was very helpful, and the finance guy (Bill) was also great to deal with. Dealership had more variety than some of the others. Steve was very helful, he even pulled out the 2 cars we were interested off to the side until we arrived to look at them. Thanks Steve! More
The entire experience of buying a used car at Subaru city was professional and friendly. My salesperson, Dan Wade was knowledgeable, professional, and honest. The sale was a great experience. I have recommen was professional and friendly. My salesperson, Dan Wade was knowledgeable, professional, and honest. The sale was a great experience. I have recommended others to Subaru City and to Mr. Wade with confidence. More
First of all, I was very impressed with the selection offered at Subaru City. When I began looking for a car, I found they had several options of the exact car that I wanted. Everyone at the dealership offered at Subaru City. When I began looking for a car, I found they had several options of the exact car that I wanted. Everyone at the dealership was extremely nice and helpful, especially my salesman, Dan Wade. I was not rushed or pressured to make a decision, and because of all the helpful information I received, I knew when I made my decision, that I was getting a great car and a great deal. I continue to recommend Dan and Subaru City to all my friends and family. More
While my salesman, Imran, was wonderful, I have had problems with my vehicle since I purchased it. This dealership did not properly inspect my car before it was sold to me. A week after my purchase, th problems with my vehicle since I purchased it. This dealership did not properly inspect my car before it was sold to me. A week after my purchase, the check engine light came on & I discovered I needed gaskets on the catalitic converter. I moved to Ohio a month later & also found a problem with my tire. I took it to Ganley Subaru in Bedford Ohio & they discovered that my lug nuts weren't tightened properly when or if the brakes were done & a stud broke. My tire could have fallen off in my 9 hour trip to Ohio. I took it for an oil change today & they discovered that my engine air filter had not been changed. The mechanic said it could have been in there for a couple of years. This should have been caught by Subaru city upon inspection before sale. While I do love my Impreza, I've had problems like this for the entire time I've owned the vehicle. These are maintanence issues Subaru City could have fixed. Recently, I was contacted by the sales manager, Steve Claflin & he helped me out in every way that he could. The people are more than willing to help, I just wish the service & inspection was handled better. More
As far as the dealership, it was pretty nice, and pretty much what you'd expect. Everyone was courteous to us and was real nice. The salesman Ed was so great, he didn't make us feel like we were being pre much what you'd expect. Everyone was courteous to us and was real nice. The salesman Ed was so great, he didn't make us feel like we were being pressured at all, and gave us lots of good information. He was so easy to talk to, and understood our situation. I hope all your salesman are as nice as him. He took us in 3 different cars for test drives and was very patient with my wife. The extra effort by the service department was great too, when we got the car it was nicely cleaned up and ready to go. I will definitely remember this for next time we need a car, or when my daughter finally gets her drivers license! Overall a real nice experience. More
Over the past year I purchased 3 new cars from Eric Schaefer at Subaru City. One Forester for my wife the other for me. My last car got totaled in an accident so i was looking for a 3rd. Eric was able Schaefer at Subaru City. One Forester for my wife the other for me. My last car got totaled in an accident so i was looking for a 3rd. Eric was able to find me the exact car I wanted at a different lot and had it there the next day. He also threw in some extras at no cost. Not to mention he came to my house to pick me up because I had no vehicle due to the accident. Eric went above and beyond my expectations. I highly recommend Eric Schaefer and Subaru City for vehicle purchase. More
Ed was great to work with, very patient and understanding as we worked through various issues with Insurance companies. We'd recommend him and Subaru City to anyone! The whole deal was agreed very quickly as we worked through various issues with Insurance companies. We'd recommend him and Subaru City to anyone! The whole deal was agreed very quickly, but when the other bcar's insurance company got involved, the whole process almost collapsed, but Ed and Subaru city worked with us, even when we weren't the best at keeping them up to date. More
Jason O'Donnell is an outstanding service writer. Extremely professional and, goes out of his way to see to it, that all of your auto needs are met. Jason's service director, Jerry Kostman too, went Extremely professional and, goes out of his way to see to it, that all of your auto needs are met. Jason's service director, Jerry Kostman too, went out of his way, to be sure I had a loaner car, for as long as I needed it. Even if I did not own a Subaru, I would go to Subaru City for service on any car. Outstanding. Julie Smiley More
Mr. Caldwell was very profesional and attentive to what we were looking for.He was friendly and helpful with all questions.The dealership had a positive environment and was accomadating. We received good s we were looking for.He was friendly and helpful with all questions.The dealership had a positive environment and was accomadating. We received good service and the rest of the employees were friendly and attentive. More
I went to Subaru to get an idea of what kind of car I could get for my price range. Mr. Pryor did a nice job of showing me cars in my "neighborhood" along with showing me a few deals that were both above could get for my price range. Mr. Pryor did a nice job of showing me cars in my "neighborhood" along with showing me a few deals that were both above and below what I am currently hoping to spend on my next car. I feel like I got a very good idea of what they have on the lot, and now have a good idea of what I'm looking for moving forward. If/when I make a decision on what will work best for me I will definitely go back to Mike at Subaru City. More