Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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I was in the market for a used car. I needed something within a certain price range and that would work for my situation as I care for my mother who is disabled. First as I pulled into the parking area, t within a certain price range and that would work for my situation as I care for my mother who is disabled. First as I pulled into the parking area, the salesman who came out to "greet" me, the manner in which he approached me was so different from all the other places I had previously looked. He actually started out by "joking" with me, which I took as him being very jovial, not all business only. I liked that. From that moment on Steve Caldwell, my salesman, listened to me. He did not talk down to me and never once did I ever feel like he viewed me as a woman who knows nothing about cars. He was extremely patient, helpful and worked with me to fulfill my needs. I am more than pleased with my new purchase and I will definately recommend this dealership and Steve Caldwell to anyone I come across who is looking to purchase a new vehicle. More
In search of a Honda Civic, we came all the way from the Madison area after seeing the good prices on the Subaru City web site. It was well worth it. In Madison we could only find a few and they were seve Madison area after seeing the good prices on the Subaru City web site. It was well worth it. In Madison we could only find a few and they were several thousand more for comparable age and mileage. All four vehicles at Subaru City were in great condition. Steve helped us sort out the differences and even pointed out a dent in one car we hadn't noticed. His honesty, the dealership's good price and the car's condition sold us. We now have a Civic in our garage. It's been about a month now and we've had no problems. The Civic gets even better gas mileage than advertised. It's great to check "car purchase" off our list! Thanks Steve and Subaru City! More
Dear Mr. Schlossman, I have purchased many new and Dear Mr. Schlossman, I have purchased many new and used vehicles over the years and in several states. I, like most people, have had the pre-concei Dear Mr. Schlossman, I have purchased many new and used vehicles over the years and in several states. I, like most people, have had the pre-conceived notion that you can't win when you buy a car whether it's new or used. I was trading in a vehicle I'd had for almost 14 years and was working with limited funds and trying to rebuild my credit. My friend had just purchased a pre-owned car from your dealership so I asked her to take me where she went. I would like to say that I have never encountered a more friendly and comfortable car buying experience than what I received at Subaru City. I was treated as if I were family. Linda, Ed and every person I met with there, were so caring and compassionate to me and my personal situation. I had eyed a vehicle, a very nice and clean 2005 Toyota Camry but felt it was not within my price range. I initially "settled" on "just a car" to meet my needs. The next day I called Linda to express my reservations about the 2nd car. I didn't think I'd be happy with my choice. She could have opted to try to "hard sell" me or let me go my way. Linda and Ed knew my needs and got me into that Camry. They made me feel like I were their only customer and their only goal was to make sure that I had a comfortable and secure car buying experience. I'm sure they sacrificed $$ they could have made on the sale. It felt like their only care was for me to be happy. The reputation of a business owner is only as good as the staff they employ. The first face(s) you see when you walk on a lot sets the tone for how your experience is going to be. Happy employees are a direct reflection on how they present themselves to people that walk in off the street that they don't know from a load of coal. I want to thank everyone involved for making me feel like I was special and truly cared about. I love my new Camry and every time I sit in it I think of the warm smiles, caring words and hard work involved in getting me into my new car. Thanks so much to everyone who made my car buying experience the best I've ever had. I will refer anyone I know to Subaru City with confidence that they will get the same treatment I received. More
As a first time car buyer in a brand new state, I felt like any used car dealership I walked into would smell blood in the water. This could not be farther from the truth at Subaru City. I sat down with like any used car dealership I walked into would smell blood in the water. This could not be farther from the truth at Subaru City. I sat down with Steve the first night and knew I'd come to the right place. He was very knowledgeable, down to earth, and personable. Not to mention he looks you in the eye with honesty and sincerity. He made me comfortable with the entire process. His manager also made great arrangements for me to feel confident in my choice. Overall everything went smoothly and looking back now it was pretty close to effortless. I would also recommend Bill in Finance who was very patient, friendly, and attentive. Thank you Steve & the team at Subaru City - you really came through for me! More
Steve was very helpful with a great personality,he made my car buying experience a breeze. Both steve and Bill worked very hard to get me a everything I needed Bill in finance was fantastic. I would recom my car buying experience a breeze. Both steve and Bill worked very hard to get me a everything I needed Bill in finance was fantastic. I would recommend this dealership to anyone in need of a car! More
The entire experience at this dealership was great! I initially came to this dealership to purchase a new WRX. After speaking with Ed and test driving a used WRX, I changed my mind. The car was in excell initially came to this dealership to purchase a new WRX. After speaking with Ed and test driving a used WRX, I changed my mind. The car was in excellent condition, and I did not worry about the price because the dealership always updates prices based on internet research. A carfax report was also printed, which increased my piece of mind in purchasing the car. Ed was very knowledgeable, personable, and was patient with all the questions we asked. If any of my friends every are interested in a used car, I will happily send them to Ed! Imran dealt with financing the car, and adding a warranty packaged. Once again, he was patient and answered all of our questions. More
Did my research and decided on a Subaru as my next vehicle. Didn't know what to expect from this dealership and went in holding my breath. I must say this was the nicest car buying experience I ever h vehicle. Didn't know what to expect from this dealership and went in holding my breath. I must say this was the nicest car buying experience I ever had to date. Jim Lemke was very easy going and sincere. The atmosphere was very cozy and inviting. All the people I met were great. Everything possible was done to be accommodating. The people are very proud of their product and it shows. I am a Subaru owner for life now, I have so much more car for my money. Thank you Subaru City of Milwaukee. More
I came to the dealership to buy an SUV that I saw on the internet. When I arrived I was immediately greeted by Steve (used car salesman) and he was able to answer any and all questions my wife and I had. internet. When I arrived I was immediately greeted by Steve (used car salesman) and he was able to answer any and all questions my wife and I had. My plan was to walk out right away that night with the vehicle but because of the time of day we had to hold off till the next morning. He knew I had to be at work the next day so he made sure we were able to get all the paperwork completed before we left for the night to make the following morning go as fast as possible. The whole process went smooth and I honestly have nothing bad to say about him and everyone else in the dealership. I will recommend this dealer to anybody looking for a used car. Thank you Steve for all your help, I can promise you I will be coming back to do business in the future. Dustin and Christine S. More
Purchasing a Van for our daughter, found just the right one at this dealship. Steve was helpful, and went over and beyond getting us the best price that we could afford. He was very entertaining and info one at this dealship. Steve was helpful, and went over and beyond getting us the best price that we could afford. He was very entertaining and informative, and all in all made the experience delightful. The dealship was comfortable to do business in and I would recommend it to friends who are looking for either new or used vehicles, and especially to seek out Steve Caldwell to handle their sale. Our daughter is delighted with the Van and it is helping her and her son with the transition to new living arrangements. Thank you very much and hope you have many more years of great business... It was worth the trip from Chicago area. Fred Saldana, Laurel Saldana, Autumn Venezia. More
I found Subaru City in the internet. My goal was to trade out of 2008 Altima and into a car that would lower my payments. I did not have expectations for what I would be able to get in the price I was trade out of 2008 Altima and into a car that would lower my payments. I did not have expectations for what I would be able to get in the price I was looking for but discovered the Impreza and was impressed with the all wheel drive and features. Eric was friendly from the start and went to work for me to get the payments I was looking for. The whole process was smooth and would recomend him and the dealership to anyone. Thanks for the service. More