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Schlossmann Subaru City of Milwaukee

Milwaukee, WI

4.7
2,040 Reviews

4640 S 27th St

Milwaukee, WI

53221

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Showing 2,040 reviews

February 11, 2012

Subaru City has a very no-pressure environment for purchasing a vehicle. The staff is extremely friendly and is always interested in how to serve the customer best. More

by kpersohn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Pryor, Kyle Nichols, Mike Pryor
January 28, 2012

Ed was beyound helpfull with all of my needs and met and surpassed all my expectations. He was very friendly and helpfull. He took time to show and tell me everything I needed to know about the vehicle I More

by benmerritt1492
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Wrathall, Ed Wrathall
January 27, 2012

Had a good experience turning in a Jeep Wrangler I recently bought as I am taking a job a bit farther away and need the good gas mileage. Joe was nothing but helpful and after having a BAD experience More

by dustinb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Gianeselli
Mar 05, 2012 -

Schlossmann Subaru City of Milwaukee responded

Thank you for the kind remarks and am happy to hear about your overall great experience. We will continue to keep in touch and please let us know if we may be of any assistance in the future. Sincerely, Steve Claflin Sales Manager (414) 281-9100

January 21, 2012

I just purchased an amazing 2012 Subaru Impreza from Subaru City! What started out as a nightmare (my car breaking down unexpectedly in the dead of winter) turned out to be a very pleasant experience. F More

by yelrah1969
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Nichols
January 20, 2012

my wife andI came in looking at a used 2009 Ford Edge and had the pleasure of workng Dan S. He went out of his way to accomadate us and especially our 1 year old son. i would love to shop here again for my More

by wolvy1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dan scull
January 16, 2012

The car buying experience at Subaru was TERRIBLE. I felt like I was constantly being given the run around-my salesman would call and tell me one thing and call my boyfriend and say another. I was never giv More

by maha689
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike and James, Mike Pender
Jan 16, 2012 -

Schlossmann Subaru City of Milwaukee responded

I am once again so sorry about the delayed time it took for you to pick up your new Subaru. Being a smaller family owned Subaru dealership we focus on customer service and tried our best to get your car in your posession ASAP. As everyone knows, Subaru had a rare master cylinder recall across the entire country at the end of 2011. Subaru focused on our customers safety and would not allow anyone take home their car unless fixed. Every dealer in the country had a waiting list for this part and I was happy to move your car ahead of others. I know it wasn't as fast as you liked but we did our best by fixing your recall ahead of others who were also waiting. All I can say is we are sorry for the delay but happy we did get the fantastic deal you asked for and that the recall was taken care of for your safety. Sincerely, Steve Clalfin Sales Manager

Jan 16, 2012 -

Schlossmann Subaru City of Milwaukee responded

I just received your updated comments and ran right to our business office to check on this license plate issue. He informed me that all he asked was that you stop by to sign one piece of paperwork that Landmark Credit Union requested. If it is more convienent we can bring it to you to have signed. Your plates were issued correct and thier is no issue with them at all. Please call us any time if you have any questions at all so we can quickly resolve them.

Jan 30, 2012 -

Schlossmann Subaru City of Milwaukee responded

Thank you for getting back to me and it is great to hear that the plate issue was resolved. I guess I was incorrectly informed by my office about your initial concern of having the wrong license plates. I also want to make sure you remember to call to schedule the application of the complimentary Trident Enviromental Package you recived the other day when you stopped in. Please let us know if we can help in any way.

January 06, 2012

I had a very nice experience working with Kyle Nichols over the phone from Green Bay. He was attentive to my needs and time frame, accommodating but not pushy. He made the process of buying a car (which I More

by jfrupp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Nichols
December 20, 2011

The dealership facility and showroom was neat, orderly and pleasant. When I walked in to talk about buying a new car, I was received with courtesy and pleasantness. The atmosphere gave a person the feeli More

by renwagon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Pryor & Jim Taylor, Mike Pryor
December 17, 2011

We visted this dealer on Friday evening 12/16/11 to look at two SUV's that we saw online when Ed Westfahl came out we told him what we were looking for and he showed them to us explained both vehicles to us More

by grandmasford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Westfahl, Ed Wrathall
December 12, 2011

This was my first car-buying experience. Mike was very friendly and helped me through every step of the process, while not being pushy at all. I learned a lot throughout, and ended up with a vehicle that More

by ecm85
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Pryor, Mike Pryor
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