Schlossmann Subaru City of Milwaukee

Great Experience So I purchased my second Outback and I wanted the same sales person as I had in February 2014, Mike Pender. Once again, professionalism, honesty and So I purchased my second Outback and I wanted the same sales person as I had in February 2014, Mike Pender. Once again, professionalism, honesty and friendly. Everyone I encountered gave me their respect. Without customer service, the service will have no customers. I enjoy this dealership and I closed the deal on a 2016 Outback. More

Fine service in buying a new car I was very pleased with the sales rep, Thomas Dooley, as well as the general manager I discussed the purchase of my new Subaru Outback with. There was I was very pleased with the sales rep, Thomas Dooley, as well as the general manager I discussed the purchase of my new Subaru Outback with. There was no pressure. They were friendly and informative. It was clear they didn't just want to sell me a car, they would like a relationship built on trust and courtesy. That counts a lot with me. I've dealt with other dealerships where you could feel they just wanted to get the car sold and take your money. That was not the case at all here. I was able to negotiate a fair price, got exactly the car I wanted, and felt very good about the entire experience. I would recommend them to anyone. It's clear customer service and satisfaction are very high priorities for them. More

Careful and efficient attention We were looking for some general characteristics for our new car, and Mike Pender led us through the various options in an understandable (and humorou We were looking for some general characteristics for our new car, and Mike Pender led us through the various options in an understandable (and humorous) way. We took our time thinking about the purchase and received occasional (and not pushy) followup. Bruce Larsen, the sales manager, took time to personally discuss the purchase with us, and to follow through even as we were taking delivery of our Outback and completing paperwork. Will Matos did a nice job of moving us through the paperwork, and prepared much of it ahead of time so we didn't have to sit around and repeat information that we already provided elsewhere as part of the decision and purchase process. It was a busy evening at the dealership when we took delivery, and they never dropped the ball or made us wait. Mike Schlossmann, the owner, made time to talk with us as well. All in all, a smooth experience. More

We did EXTENSIVE research car shopping ...virtually turned over every stone on the internet b/t MiLwaukee and Chicago and went out to alot of used car lots to find our latest vehicle. Foun ...virtually turned over every stone on the internet b/t MiLwaukee and Chicago and went out to alot of used car lots to find our latest vehicle. Found what we were looking for here!! It struck me after the fact that this is the THIRD car we bought from a Schlossman dealership. They worked with us without "game play" and we got to an agreeable deal quickly, professionally and quite happily. More

ioNew Forester lease Great experience from test drive to paperwork. Everyone we worked with from the salesman to the paperwork guy was friendly and answered any questions Great experience from test drive to paperwork. Everyone we worked with from the salesman to the paperwork guy was friendly and answered any questions we had. Thank you. More

Employee's are top of the line We have owned our vehicle for 3years now....Great Track record NO problems..Employees are professional and helpful.....The service department does gre We have owned our vehicle for 3years now....Great Track record NO problems..Employees are professional and helpful.....The service department does great work...( cost of the work is expensive) When I leave with my Forester I know the work has been done right the first time. Don't go to any dealership if you have a flat tire.....You can buy a new tire for the cost to repair... More

New car buying Ed was extreemly helpful, knew what he was talking about regarding models and options available. He was willing to work with me on the price, and I Ed was extreemly helpful, knew what he was talking about regarding models and options available. He was willing to work with me on the price, and I am happy that I am the owner of a New Subaru. He returned my calls, texted me and let me know where we are in the process. He does a great job taking care of his customers. More

Excellent Customer Service I recently leased my 3rd Subaru from Subaru City. Bruce worked tirelessly to get me the deal I wanted on the car I wanted. We must have spent 5-6 hour I recently leased my 3rd Subaru from Subaru City. Bruce worked tirelessly to get me the deal I wanted on the car I wanted. We must have spent 5-6 hours (over the course of 3 days) figuring out how to get where I need to be. Absolute pleasure to work with, and very appreciative. Willing to go the extra mile. Worth the drive. More

Fast answers - no run around Shopped for a new Subaru over the internet. Best answers, quickest answers, largest selection and no games made Subaru City the best by far. Drove dow Shopped for a new Subaru over the internet. Best answers, quickest answers, largest selection and no games made Subaru City the best by far. Drove down from Green Bay to close the paperwork and found they are just as good in person. Well worth the trip and I highly recommend. More

Good experience throughout. Just got the delivery of my first Subaru car ever. So far I am very pleased with the service I recieved. Mike Pender was our salesman ..was very court Just got the delivery of my first Subaru car ever. So far I am very pleased with the service I recieved. Mike Pender was our salesman ..was very courteous and attentive at our first meeting when we ordered the car. We had ordered a cargo net which was not in the car at the time of delivery. Mike made sure we had it in a couple of days and came to our house personally to install it. That was very good service...not having to go across town for the installation of the net. All in all this is our first time dealing with this dealership and were very happy with the service we recieved. Thank you Mike for your help. Premu Advani More