Schlossmann Subaru City of Milwaukee

I could carry on and on but will try to be brief. This wasn't our first experience with the dealership and we were Baaack! In the past we dealt with Jeanie xxxxxx, who has retired. Ed has also supplied us wasn't our first experience with the dealership and we were Baaack! In the past we dealt with Jeanie xxxxxx, who has retired. Ed has also supplied us with information on Benche 4 wheelers in the past. This time Our daughter who is finishing off her Masters program in multiple Education disciplines, was in need of a car as her 95 ford died. Ed and the folks at Subaru City put her in a 2011 Legacy, Helped her get her first ever loan (other than student loans) and made it possible for her to sign all the papers, put the plates on the car and drive it home tonight, so she could go to work. Yes she has three jobs, Yes she goes to school full time. And yes they made her first time car purchase a fantastic purchase. As Parents, my wife and I couldn't be happier. When Ed handed our daughter the keys and saw the smile on her face, it was obvious why he does this,,, his smile was bigger than hers. Yes we will be back, and so will our daughter who was a first time buyer. There is a LOT to be said about having a relationship with Dealership, and as for Subarus, the cars reputation speak for themselves. That's why I took my daughter there on a sunday to let her look ath them, Tonight, Ed told my daughter I was taking his job from him... More

We went looking for a vehicle after I had a little incident not being able to fit all my shopping goods in my trunk!!!! Let's put it this way, I needed something Mom/shopping worthy!!!!! Ed met us ou incident not being able to fit all my shopping goods in my trunk!!!! Let's put it this way, I needed something Mom/shopping worthy!!!!! Ed met us out on the lot and quickly we were on the same page as to what I needed... A small SUV would do the trick!!! Just so happened... It was my lucky day!!!! I got everything I wanted in a vehicle and more.... I went home one happy mama!!!! I got my vehicle and GREAT service throughout the whole deal!!!! I will always come back to Subaru City!!!!! Thank you More

I needed alot of work done on my car that my local mechanic quoted me way too much on, and way too much time to do the repairs. I called this dealership and they quoted me prices and repair time far c mechanic quoted me way too much on, and way too much time to do the repairs. I called this dealership and they quoted me prices and repair time far cheaper and faster than anywhere I had looked so far. For the price of doing a timing belt and one upper control arm bushing at my local dealership, I was able to get a timing belt, serpentine belt, two upper control arm bushing, and a new control arm, done in less time than my local dealership would have done just the timing belt and upper control arm bushing. The staff there is very friendly and professional. They are extremely knowledgeable in the service shop and informed me of recalls on my car that KIA failed to notify me of. They also kept me up to date on the status of my repairs, other things that would need to be done to my car in the future, and important things that needed attention right away. The shop also did a great job of working within my budget to get the things fixed that I needed!. Granted there is only so much flexibility when it comes to car repairs, but being able to get the job done quickly, and professionally helps keep the labor charges down and more money in your pocket! And here you can get that with their ability to get jobs done quickly and correctly. They were able to get my car into their shop within a day and a half, which i would have had to wait over two weeks for my local dealership. Also got me in faster than the KIA dealership did to fix the recall that the SUBARU shop informed me of. (which i have to wait two weeks again for). I wish they could do RECALL repairs for other dealerships as well because I would love to keep my business with this shop! Overall, no complaints Only praise! A+ More

Ed is the best.. My son totaled his car and Ed found the 2010 Honda Civic that he felt was the best value for my son. This is our 5th car we have bought from the old Dodge City days to the new Subaru City. 2010 Honda Civic that he felt was the best value for my son. This is our 5th car we have bought from the old Dodge City days to the new Subaru City...Ed goes the extra mile. He even drove the car to our house on a Saturday morning just so my son would have it . How many people would do that?? Ed is very personable, very outgoing and tells it like it is. Very down to earth and there is a reason that he has so many awards for salesman of the month !!! Ed is not one of those pressure salesman either. Something that brings us back !!! Dave Felber More

This review is to let people know what an excellent salesperson Fiz Hidri is. From reading the other reviews on this site, it appears Fiz is not the only stellar sales rep at Subaru City. Fiz was ref salesperson Fiz Hidri is. From reading the other reviews on this site, it appears Fiz is not the only stellar sales rep at Subaru City. Fiz was referred to us by my Sister in Law who described him as "the best car salesperson she's ever met" and someone who she considers a friend beyond car business (they still see eachother when she takes her car in for service). Fiz spent a huge amount of time and attention educating me about the Forester and purchase/lease options on the phone (because I live far from this dealership). I’ve never met a car salesman even close to as good, knowledgeable, helpful, honest and thorough as Fiz. I’m very happy my Sister in Law referred him to us and I now consider Fiz to be “our Subaru Guy”. Even the receptionist at Subaru City is professional and helpful. This is very different from our experiences at other Dealerships. It appears this is simply a different kind of car dealership with a great philosopy of following "the golden rule" - and treating customers like friends rather than conquests. Subaru City is owned by Schlossman's Auto group - and while Fiz stands apart in all ways as a salesman, I think you'll find the other Schlossman Dealerships (i.e. Honda City) to also be much better than average. This caliber of service is worth the extra drive. While we are currently waiting for our current lease to finish up - our plan is to purchase or lease one of the new 2014 Subaru Foresters when they become available in the next month or two. Again, I cannot speak highly enough about Fiz Hidri. Give him a call and you will understand why I took the time to write this review. - MM More

My recent new car buying experience at Subaru City was the most pleasant and easiest car purchase of my life. The customer service was outstanding, and the pricing was fair. I'd highly recommend Subaru Ci the most pleasant and easiest car purchase of my life. The customer service was outstanding, and the pricing was fair. I'd highly recommend Subaru City to anyone in the market for a Subaru. More

Ed W is the best period! He make car shopping fun and informative, Ed will work with you on price and trade-in. Some day we will buy our 6th car @ Subaru City from Ed. informative, Ed will work with you on price and trade-in. Some day we will buy our 6th car @ Subaru City from Ed. More

When I went in to Subaru City, I was looking for a used car, but Mike Pender sold me my new 2013 Outback! I love it, and I owe it all to the friendly atmosphere and quality salesmen/managers. Mike and Bruc car, but Mike Pender sold me my new 2013 Outback! I love it, and I owe it all to the friendly atmosphere and quality salesmen/managers. Mike and Bruce Larsen made the process so easy and pleasurable for me that I will be returning to Schlossmans for all future vehicle needs. More

Ed Wrathall is terrific! I have purchased cars from Ed as well as sold one to him - always a gentleman and a delight to work with. as well as sold one to him - always a gentleman and a delight to work with. More

Overall service was awesome. I was happy before even walking in the door from talking over the phone with Jake. I got my quote and all the information I wanted on the vehicles that I was interested in. walking in the door from talking over the phone with Jake. I got my quote and all the information I wanted on the vehicles that I was interested in. Jake was extreamly helpful and great to work with. He made sure I was happy with my purchase and that I had anything and everything that I needed with the entire sale. Adam did a great job explaining the car in detail and asking the right questions to make sure the used car was a good fit me personally. Adam also sent me a nice thank you car and also followed up a few days later making sure I was still happy with the car I chose. Kyle also did a great job and got me to the price I needed. I will definatly refer Subaru City to other friends and family and will be back when it is time for a new car! Although, I am extreamly happy with the one I purchased, so I dont think that will be for quite a while! Thanks guys!! More