Schlossmann Subaru City of Milwaukee

Very happy with the experience We experienced great customer service from our initial call inquiring about a vehicle to arriving to test drive to signing the final papers. Everyone We experienced great customer service from our initial call inquiring about a vehicle to arriving to test drive to signing the final papers. Everyone was very friendly, environment was clean and welcoming, and Brooke, ED our sales consultant, and Will the business manager seemed to have our best interest in mind and were very easy to work with. More

Excellent experience This is not my first vehicle from Subaru City. They are all very nice and not pushy. No matter what my situation has been they've all been very fair. This is not my first vehicle from Subaru City. They are all very nice and not pushy. No matter what my situation has been they've all been very fair. I refer many people to them and will continue to. More

Careful and efficient attention We were looking for some general characteristics for our new car, and Mike Pender led us through the various options in an understandable (and humorou We were looking for some general characteristics for our new car, and Mike Pender led us through the various options in an understandable (and humorous) way. We took our time thinking about the purchase and received occasional (and not pushy) followup. Bruce Larsen, the sales manager, took time to personally discuss the purchase with us, and to follow through even as we were taking delivery of our Outback and completing paperwork. Will Matos did a nice job of moving us through the paperwork, and prepared much of it ahead of time so we didn't have to sit around and repeat information that we already provided elsewhere as part of the decision and purchase process. It was a busy evening at the dealership when we took delivery, and they never dropped the ball or made us wait. Mike Schlossmann, the owner, made time to talk with us as well. All in all, a smooth experience. More

Fine service in buying a new car I was very pleased with the sales rep, Thomas Dooley, as well as the general manager I discussed the purchase of my new Subaru Outback with. There was I was very pleased with the sales rep, Thomas Dooley, as well as the general manager I discussed the purchase of my new Subaru Outback with. There was no pressure. They were friendly and informative. It was clear they didn't just want to sell me a car, they would like a relationship built on trust and courtesy. That counts a lot with me. I've dealt with other dealerships where you could feel they just wanted to get the car sold and take your money. That was not the case at all here. I was able to negotiate a fair price, got exactly the car I wanted, and felt very good about the entire experience. I would recommend them to anyone. It's clear customer service and satisfaction are very high priorities for them. More

Great Experience So I purchased my second Outback and I wanted the same sales person as I had in February 2014, Mike Pender. Once again, professionalism, honesty and So I purchased my second Outback and I wanted the same sales person as I had in February 2014, Mike Pender. Once again, professionalism, honesty and friendly. Everyone I encountered gave me their respect. Without customer service, the service will have no customers. I enjoy this dealership and I closed the deal on a 2016 Outback. More

We did EXTENSIVE research car shopping ...virtually turned over every stone on the internet b/t MiLwaukee and Chicago and went out to alot of used car lots to find our latest vehicle. Foun ...virtually turned over every stone on the internet b/t MiLwaukee and Chicago and went out to alot of used car lots to find our latest vehicle. Found what we were looking for here!! It struck me after the fact that this is the THIRD car we bought from a Schlossman dealership. They worked with us without "game play" and we got to an agreeable deal quickly, professionally and quite happily. More

ioNew Forester lease Great experience from test drive to paperwork. Everyone we worked with from the salesman to the paperwork guy was friendly and answered any questions Great experience from test drive to paperwork. Everyone we worked with from the salesman to the paperwork guy was friendly and answered any questions we had. Thank you. More

Employee's are top of the line We have owned our vehicle for 3years now....Great Track record NO problems..Employees are professional and helpful.....The service department does gre We have owned our vehicle for 3years now....Great Track record NO problems..Employees are professional and helpful.....The service department does great work...( cost of the work is expensive) When I leave with my Forester I know the work has been done right the first time. Don't go to any dealership if you have a flat tire.....You can buy a new tire for the cost to repair... More

New car buying Ed was extreemly helpful, knew what he was talking about regarding models and options available. He was willing to work with me on the price, and I Ed was extreemly helpful, knew what he was talking about regarding models and options available. He was willing to work with me on the price, and I am happy that I am the owner of a New Subaru. He returned my calls, texted me and let me know where we are in the process. He does a great job taking care of his customers. More