Schlossmann Subaru City of Milwaukee

Excellent We purchased a Subaru Outback and love it. Felt we received a good deal on the car and Jim Lemke did an excellent job of explaining the features. We purchased a Subaru Outback and love it. Felt we received a good deal on the car and Jim Lemke did an excellent job of explaining the features. More

a nice experience buying a car. we arrived at the dealership and we were greeted by a nice man. Seemed interested in us, and what we were looking for, but very personal. We talk we arrived at the dealership and we were greeted by a nice man. Seemed interested in us, and what we were looking for, but very personal. We talked as if we were trying to get to get to know one another, like it was a friendly encounter. We had a few laughs, and ....in a very relaxed style..... got down to the business of finding a car. No heavy pressure and more concern that we found a vehicle that we wanted, not just selling what was on the lot. treated like we were More than just another sale. More

Ed was great to work with. Everyone there was pleasant. From the moment we walked in the door, everyone we encountered was pleasant and helpful. Ed was very easy to work with and talk to. He helped us every From the moment we walked in the door, everyone we encountered was pleasant and helpful. Ed was very easy to work with and talk to. He helped us every way possible and stayed late so that we could leave with our new car that evening. Joe in finance was also very helpful. Even with the late hour, he was able to take care of all the paperwork necessary. Everyone was kind until we walked out the door without any hint of being put out. We would highly recommend this dealership. More

New Car When I went to dealership was not sure which model forester I was after. Jim Lemke sat down with me and explained how each model as you went up added When I went to dealership was not sure which model forester I was after. Jim Lemke sat down with me and explained how each model as you went up added more things. When I left the dealership Jim gave me a book on the forester. After two days went back to order my forester, when I got there Jim had left for lunch so Eric Thill offered to help me, we went over the model I wanted. After Eric explained every detail to me, we filled out the contract and I had bought a car. both Jim and Eric were very easy to work with, would deal with them again. Thank You Both. Dennis Deavers More

First Subaru Our experience was very pleasant Kyle explained everything in detail, he was knowledgeable in the product. We are enjoying our new vehicle and some sa Our experience was very pleasant Kyle explained everything in detail, he was knowledgeable in the product. We are enjoying our new vehicle and some say this purchase was a smart one. More

up until the steering wheel replacement it was positive steering wheel leather was deteriorating after less than 30,000 miles. was replaced as a good will gesture. 48 hours the new wheel started deteriorat steering wheel leather was deteriorating after less than 30,000 miles. was replaced as a good will gesture. 48 hours the new wheel started deteriorating the same way. the car is still under factory warranty, but there is disagreement about replacing the new one. with the factory warranty still in place i feel that it should be replaced no matter how many it takes until it's gotten right. thanks. the deterioration is in the form of little snipping cuts. either a problem with the leather or the way it's wrapped. More

Top notch employee! Eric Schaefer is my "go to" person in your service department. I have, without fail, found him to be patient, friendly, outgoing and very informed abo Eric Schaefer is my "go to" person in your service department. I have, without fail, found him to be patient, friendly, outgoing and very informed about all things I have needed serviced on our vehicle. He always explains ..in detail what repair is needed and the likely cause for it. It is important for me to have confidence and trust in a service representative and I have both in Eric and that speaks well for your company. Good job on your remodeled waiting room! More

Semi-sweet experience Came in for 6000 mile service and fuel door that wouldn't open. All was under warranty. Work was completed and I left. Got home and tried the fuel doo Came in for 6000 mile service and fuel door that wouldn't open. All was under warranty. Work was completed and I left. Got home and tried the fuel door and it still wouldn't open. Had to return to get it fixed correctly. Jason O'Donnell was very apologetic, which was appreciated, and had car taken right into the service area. However, the technician must not have followed the TSB correctly or didn't take the time to test the results of his/her work the first time. Needless to say I was ticked off that I had to return and get the job done right. More

Oil change Service manager Eric went above and beyond to assist me. He answered my questions thoroughly and was extremely professional in doing so! If having ser Service manager Eric went above and beyond to assist me. He answered my questions thoroughly and was extremely professional in doing so! If having service done here, I recommend going through Eric. More

Estimate only My wife got into a little fender bender so we took it here to get an estimate. Scott the shop manager gave us a quote (30 mins) and submitted it to t My wife got into a little fender bender so we took it here to get an estimate. Scott the shop manager gave us a quote (30 mins) and submitted it to the insurance company for us to move the process along. He explained what would happen and what to expect which for me, since its out first car accident, was very helpful. I took the car there for an estimate about a week ago and now the car is in the shop getting worked on. More