Schlossmann Subaru City of Milwaukee

Car dealerships The most outstanding dealership that I ever experienced, friendly,very helpful,kept me updated about the arrival of my car. Would definitely recommend The most outstanding dealership that I ever experienced, friendly,very helpful,kept me updated about the arrival of my car. Would definitely recommend to my friends to come here. More

Nice service and always trying to help resolving the problem My new OB had an issue but it's difficult to find the cause, this service department Ron always kept contacting the factory and trying to help resolvi My new OB had an issue but it's difficult to find the cause, this service department Ron always kept contacting the factory and trying to help resolving the issue for me. They are responsible. Strongly recommend this dealer and the service department! More

Very professional, very helpful, not pushy, no BS My salesman was Eric. He was very knowledgeable and honest about what he was not sure about (and found out for me). He didn't push me to buy or leas My salesman was Eric. He was very knowledgeable and honest about what he was not sure about (and found out for me). He didn't push me to buy or lease. No one pushed me for services or accessories I stated I did not want. It was very snowy outside and they had no problem pulling cars up/in and cleaning them off for me to compare them. They gave me an honest appraisal for my car and did not push me to keep it or sell it to them. I really felt like I was in charge of the situation but they were there to help me. They mentioned they have free car washes on Saturdays and I purchased the maintenance package they offered, so I will def. be back. The lifetime warranty is awesome as well. I leased my 2016 Legacy Limited and everything was customizable about the lease, from the miles you're allotted to the money you put down, to the extent (months) of the lease. More

Service Excellent service, responsive. They were timely and took care of necessary service and also did oil change tire rotation and cleaned the vehicle up w Excellent service, responsive. They were timely and took care of necessary service and also did oil change tire rotation and cleaned the vehicle up well at the end More

30,000 check up Great job. Car was done in less time than I was told. Vacuumed out the car and washed it. Did loose my trailer hitch cover at the dealership. Came ba Great job. Car was done in less time than I was told. Vacuumed out the car and washed it. Did loose my trailer hitch cover at the dealership. Came back the next day and they couldn't find it. Had to buy another one. Their car wash seems to have a taste for my hitch covers. More

Customer satisfaction is #1 First, let me start off by saying the reason I rated the dealership is Brian Spigarelli, my Sales Consultant. I already did my research and made the First, let me start off by saying the reason I rated the dealership is Brian Spigarelli, my Sales Consultant. I already did my research and made the decision to purchase a Subaru before coming to Schlossman's. My sa,es co sultant, Brian Spigarelli was very knowledgable regarding the functionality of the suv, and even more important he was very attentive to what I was looking for in the vehicle. Once the purchase was finalized and I left the dealership is when I really started to appreciate Brian even more. I had an issue with the vehicle within acouple of days, needless to say, Brian came right over to my house. it seemed that I had left on the dome lights, oops, which caused my battery to die Brian came with a battery charger in tow and made me very very happy. I have also spoken to Brian via cell, when he has called just to check in and make sure that everything is fine. All this added attention makes me very happy that I choose Schlossmann's, who in turn choose Brian. If I would have a negative it would be that Brian Spigarelli's name is not listed in tBrianhe employee section below, please fix this. Thank you. More

AVOID We utilized the airport shuttle service (a nice service........ Or so we thought). We flew back on a Sunday and since the dealership is not open on Su We utilized the airport shuttle service (a nice service........ Or so we thought). We flew back on a Sunday and since the dealership is not open on Sunday they tell you to bring a spare set of keys and they will move your car to the lot next door. We were to simply take a cab to the lot where they parked our car after landing in Milwaukee. Turns out, they never moved our car to the lot so we were left stranded for 2 hours until my father in-law was able to pick us up. More

12,000 mile normal service of outback Reminders of appoint was good. The service was done on time. The Outback was cleaned and paperwork explained and emailed for my records. Very good Reminders of appoint was good. The service was done on time. The Outback was cleaned and paperwork explained and emailed for my records. Very good for routine service. More

Great service Easy to work with, friendly, professional. They aim to please! As much as I hate dealing for a new car, I must say this was the most pleasant and qu Easy to work with, friendly, professional. They aim to please! As much as I hate dealing for a new car, I must say this was the most pleasant and quick I ever experienced. More

Great experience at Subaru City beginning to end The entire experience exceeded my expectations. I have over 25 years of experience in sales and customer service, so I was pleased to receive educatio The entire experience exceeded my expectations. I have over 25 years of experience in sales and customer service, so I was pleased to receive education and guidance rather than the old "What's it going to take to put you in this car today?" More