Schlossmann Subaru City of Milwaukee

Above and Beyond This was my 1st experience with this dealership. I purchased a used vehicle and after taking possession, driving a couple hundred miles home I realize This was my 1st experience with this dealership. I purchased a used vehicle and after taking possession, driving a couple hundred miles home I realized the tint on the windows was too dark for clear vision especially at night. I contacted the used car sales manager and was told to bring it back and they would remove and replace the tint to my liking and fill my gas tank for the four hundred plus round trip. Have you ever heard of a dealership willing to do that on a used car? Oh ya, they also loaned me a new Subaru Crosstrex to use while the work was being done. That will probably be my next vehicle! This is a great place to do business. More

Professional, Honest Service By far, the best service I've received from any car-maker dealership has been that for Subaru, and the best service I've had from a Subaru dealership By far, the best service I've received from any car-maker dealership has been that for Subaru, and the best service I've had from a Subaru dealership by far has been from Schlossmann Subaru City of Milwaukee. I took a service problem to Schlossmann that my neighborhood mechanic could not solve, and after doing a computer diagnostic of the problem, the service department could not find the cause of my dashboard light warnings. Rather than perform additional tests or any other type of repairs, the supervisor told me that the problem was probably a computer hic-up and that in his opinion, my vehicle was fine to drive; if warning lights came on again to bring it in, but he did not think this would happen and in the ensuing four months since, no lights have come-on and our Outback has run smoothly. When the service manager hand me the work order regarding what had been done to solve my problem, he said there was no charge even though my vehicle was five weeks out of warranty. Bottom line, I received professional, honest service from Schlossmann, and I certainly will recommend this dealer to friends and family. More

excellent service every time I go in for service that dept is detailed, precise & customer service orientated. I would recommend this dealership to anyone that will lis every time I go in for service that dept is detailed, precise & customer service orientated. I would recommend this dealership to anyone that will listen...great job guys ... More

Purchase used Subaru Legacy The salesman worked with us to choose the vehicle we ultimately bought. All members of the Subaru City staff were pleasant & kind to my wife & I. We The salesman worked with us to choose the vehicle we ultimately bought. All members of the Subaru City staff were pleasant & kind to my wife & I. We were not pressured in any way to buy a car! More

Satisfied Had a great working with Edward Wrathall. I love my new Legacy. Ed helped me with the entire process. I also got a good deal for my car even better th Had a great working with Edward Wrathall. I love my new Legacy. Ed helped me with the entire process. I also got a good deal for my car even better than the true car price. However the extended warranty deal that I got from Will Matos was not that great. More

Very Satisfied Had a great experience working with Fiz. I love my new Outback. Fiz made the entire process from start to finish very easy and convenient. He is very Had a great experience working with Fiz. I love my new Outback. Fiz made the entire process from start to finish very easy and convenient. He is very knowledgeable with Subaru. I would not hesitate to recommend family and friends to work with Fiz. Great job, Fiz! More

Car dealerships The most outstanding dealership that I ever experienced, friendly,very helpful,kept me updated about the arrival of my car. Would definitely recommend The most outstanding dealership that I ever experienced, friendly,very helpful,kept me updated about the arrival of my car. Would definitely recommend to my friends to come here. More

Nice service and always trying to help resolving the problem My new OB had an issue but it's difficult to find the cause, this service department Ron always kept contacting the factory and trying to help resolvi My new OB had an issue but it's difficult to find the cause, this service department Ron always kept contacting the factory and trying to help resolving the issue for me. They are responsible. Strongly recommend this dealer and the service department! More

Very professional, very helpful, not pushy, no BS My salesman was Eric. He was very knowledgeable and honest about what he was not sure about (and found out for me). He didn't push me to buy or leas My salesman was Eric. He was very knowledgeable and honest about what he was not sure about (and found out for me). He didn't push me to buy or lease. No one pushed me for services or accessories I stated I did not want. It was very snowy outside and they had no problem pulling cars up/in and cleaning them off for me to compare them. They gave me an honest appraisal for my car and did not push me to keep it or sell it to them. I really felt like I was in charge of the situation but they were there to help me. They mentioned they have free car washes on Saturdays and I purchased the maintenance package they offered, so I will def. be back. The lifetime warranty is awesome as well. I leased my 2016 Legacy Limited and everything was customizable about the lease, from the miles you're allotted to the money you put down, to the extent (months) of the lease. More

Service Excellent service, responsive. They were timely and took care of necessary service and also did oil change tire rotation and cleaned the vehicle up w Excellent service, responsive. They were timely and took care of necessary service and also did oil change tire rotation and cleaned the vehicle up well at the end More