Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Friendly experience The sales and service staff were extremely knowledgable and helpful in determining which vehicle that was right for us. There was no pressure to incl The sales and service staff were extremely knowledgable and helpful in determining which vehicle that was right for us. There was no pressure to include options that we did not feel met our needs. Ed was most courteous and provided answers to all of our questions and and concerns about the vehicles we test drove. He allowed us to make the decision as to what fit our needs the best. The entire process was very pleasant and not high pressured as it is at some other dealers. We had dealt with the dealership at another location several years back and were extremely satisfied at that time, therefore chose to visit this dealership first. More
Easy & Stree-Free I want to express complete customer satisfaction in purchasing my 2016 Subaru Legacy. The highest mark to Fiz - he made the experience easy & stress I want to express complete customer satisfaction in purchasing my 2016 Subaru Legacy. The highest mark to Fiz - he made the experience easy & stress free. He was also very knowledgeable and thorough explaining ALL the options on the car. I will definitely recommend your dealership to others. More
Up Front Gave me a price over the internet. When I came in the price didn't change, in fact we got it down a little bit and they gave me what I wanted on my t Gave me a price over the internet. When I came in the price didn't change, in fact we got it down a little bit and they gave me what I wanted on my trade in. Can't ask for more than that. Up front with price no running back and forth. That's why the deal was made. More
Five Star Service! I recently had my first 6 month service on my Subaru Outback. Usually this is routine...and it was. However, Eric S., the service tech. was outstandin I recently had my first 6 month service on my Subaru Outback. Usually this is routine...and it was. However, Eric S., the service tech. was outstanding in fixing the cover on the electrical connection for the trailer hitch, advising me about the phone syncing when I phone updates occur, and helping me understand why sometimes the steering wheel locks and how to avoid this. All of this was done so kindly and with such technical knowledge, that I was truly impressed. He made me feel so very comfortable. I look forward to returning for future service. Thank you Eric...keep up the outstanding service. Donna V.W. More
Incredible I will never forget how nice everyone was to me. Very wise Ask Todd who did the service of the vehicle he approached us at his desk. He was cool and I will never forget how nice everyone was to me. Very wise Ask Todd who did the service of the vehicle he approached us at his desk. He was cool and so was the guy who appraised my car More
Very pleasant visit! Service advisor was very courteous and knowledgeable and answered all my questions. Incoming was very well managed and the vehicle was serviced in a t Service advisor was very courteous and knowledgeable and answered all my questions. Incoming was very well managed and the vehicle was serviced in a timely manner. The area I was in was extremely clean, which to me always represents a culture of the facility. Waiting room was pleasant, and refreshments a very nice touch. Free car wash was a treat! Eric Schaefer took the time to generate all the discounts I was eligible for , which was comforting as far as him looking out for my best interests. The visit was only for a second oil change and a tire rotation, and am totally satisfied with my visit. I will be back and request Eric as my advisor. More
Really really great David really knew his stuff. He was excellent (very engineer-like) at explaining all the Subaru features and walked me thru all the options and helpe David really knew his stuff. He was excellent (very engineer-like) at explaining all the Subaru features and walked me thru all the options and helped me decide which ones were worth the extra dollars for me. Exactly what I needed someone to do. More
Oil change - tire rotation The entire process, from calling to set up the appointment, through the conference at the time of the appointment,the waiting lounge experience, was p The entire process, from calling to set up the appointment, through the conference at the time of the appointment,the waiting lounge experience, was professional and first-rate, as it always has been in the past. More
Replace tires We special ordered the tires. I verified they were correct on arrival at the dealtership. After three weeks they put on someone else's tires... We special ordered the tires. I verified they were correct on arrival at the dealtership. After three weeks they put on someone else's tires... More
Wonderful! Very good service. I will be coming back for all my service work. Service dept rocks.They are always willing to explain the problems. Thanks Very good service. I will be coming back for all my service work. Service dept rocks.They are always willing to explain the problems. Thanks More