Schlossmann Subaru City of Milwaukee

Very Good Service Sarah Moreno was a pleasure to work with. We bought an Outback through TrueCar. Sarah took us on a test drive, we ordered the exact car we wanted, and Sarah Moreno was a pleasure to work with. We bought an Outback through TrueCar. Sarah took us on a test drive, we ordered the exact car we wanted, and Sarah introduced us to the car when it arrived. I would buy from Sarah again. More

Excellent customer service and follow through Just got home from our 30,000 mile maintenance on our 2014 Outback. We drive to Mikwaukee, 75 plus miles because their service is exceptional. We bo Just got home from our 30,000 mile maintenance on our 2014 Outback. We drive to Mikwaukee, 75 plus miles because their service is exceptional. We bought our first Outback from Subaru City and made the mistake of buying our second Outback from a different dealer closer to home. It wasn't long that we regretted that decision and thus we are back with Subaru City for all service. All of the staff from general manager to sales staff, to service staff and even there shuttle drivers all have customer service as number one. They are all courteous, respectful, accommodating and knowledgable of the Subaru product line. We are more than pleased with the Outback and now that we are back with Subaru City life is good again. Thanks to all of the SC staff that make owning a Subaru fun and stressless. More

Excellent Internet and SalesTim. "Very Satisfied" Had a great experience working with Brooke and David. I love my new CROSSTREK. Brooke and David made the entire process fro "Very Satisfied" Had a great experience working with Brooke and David. I love my new CROSSTREK. Brooke and David made the entire process from start to finish very easy and convenient. David is very knowledgeable with Subaru. I would not hesitate to recommend family and friends to work with Brooke and David. Great job! More

Excellent Service - Twice We bought a new Forester in September 2016, had it totaled by someone running a red light, and came back and bought the same thing again two months la We bought a new Forester in September 2016, had it totaled by someone running a red light, and came back and bought the same thing again two months later. Both times, we got an excellent price and the best service I've ever had from any car dealer, from Mike Pryor, Brooke Kramer and the finance people and, especially, Fiz Hidri. Straightforward, prompt, no hassles, thoughtful, and really easy to work with. The second purchase could have been a real nightmare for us, because of accident injuries and pick-up problems on our end, but they all made it easy. Fiz was patient and helpful throughout and made it all go smoothly. We are very grateful. More

Above and Beyond This was my 1st experience with this dealership. I purchased a used vehicle and after taking possession, driving a couple hundred miles home I realize This was my 1st experience with this dealership. I purchased a used vehicle and after taking possession, driving a couple hundred miles home I realized the tint on the windows was too dark for clear vision especially at night. I contacted the used car sales manager and was told to bring it back and they would remove and replace the tint to my liking and fill my gas tank for the four hundred plus round trip. Have you ever heard of a dealership willing to do that on a used car? Oh ya, they also loaned me a new Subaru Crosstrex to use while the work was being done. That will probably be my next vehicle! This is a great place to do business. More

excellent service every time I go in for service that dept is detailed, precise & customer service orientated. I would recommend this dealership to anyone that will lis every time I go in for service that dept is detailed, precise & customer service orientated. I would recommend this dealership to anyone that will listen...great job guys ... More

Professional, Honest Service By far, the best service I've received from any car-maker dealership has been that for Subaru, and the best service I've had from a Subaru dealership By far, the best service I've received from any car-maker dealership has been that for Subaru, and the best service I've had from a Subaru dealership by far has been from Schlossmann Subaru City of Milwaukee. I took a service problem to Schlossmann that my neighborhood mechanic could not solve, and after doing a computer diagnostic of the problem, the service department could not find the cause of my dashboard light warnings. Rather than perform additional tests or any other type of repairs, the supervisor told me that the problem was probably a computer hic-up and that in his opinion, my vehicle was fine to drive; if warning lights came on again to bring it in, but he did not think this would happen and in the ensuing four months since, no lights have come-on and our Outback has run smoothly. When the service manager hand me the work order regarding what had been done to solve my problem, he said there was no charge even though my vehicle was five weeks out of warranty. Bottom line, I received professional, honest service from Schlossmann, and I certainly will recommend this dealer to friends and family. More

Purchase used Subaru Legacy The salesman worked with us to choose the vehicle we ultimately bought. All members of the Subaru City staff were pleasant & kind to my wife & I. We The salesman worked with us to choose the vehicle we ultimately bought. All members of the Subaru City staff were pleasant & kind to my wife & I. We were not pressured in any way to buy a car! More

Satisfied Had a great working with Edward Wrathall. I love my new Legacy. Ed helped me with the entire process. I also got a good deal for my car even better th Had a great working with Edward Wrathall. I love my new Legacy. Ed helped me with the entire process. I also got a good deal for my car even better than the true car price. However the extended warranty deal that I got from Will Matos was not that great. More

Very Satisfied Had a great experience working with Fiz. I love my new Outback. Fiz made the entire process from start to finish very easy and convenient. He is very Had a great experience working with Fiz. I love my new Outback. Fiz made the entire process from start to finish very easy and convenient. He is very knowledgeable with Subaru. I would not hesitate to recommend family and friends to work with Fiz. Great job, Fiz! More