
Schlossmann Subaru City of Milwaukee
Milwaukee, WI
Filter Reviews by Keyword
By Type
Showing 2,074 reviews
No pressure, hassle free Purchased a Civic I saw online. After I needed some time to think on it, Bruce told me they would honor the offer we negotiated if I came back. Pur Purchased a Civic I saw online. After I needed some time to think on it, Bruce told me they would honor the offer we negotiated if I came back. Purchase was hassle free and they even had the paperwork ready after I told them over the phone I would purchase the car. Was in and out in a matter of minutes. Friendly folks with no pressure into buying. This is how car buying should be. More
New Car Purchase Purchased my 1st Subaru! Mike Pender was professional, pleasant and good sense of humor during buying process. He wasn't 'pushy' or condescending. W Purchased my 1st Subaru! Mike Pender was professional, pleasant and good sense of humor during buying process. He wasn't 'pushy' or condescending. Would definitely recommend him to friends! Mandi was patient, courteous and thorough when explaining service process at dealership. Very pleased with Schlossmann's dealership! More
2016 Forester Factory Remote Start install Eric Thill goes above and beyond to help his customers. Unbelievable how accommodating he is! Eric even picked up and returned our vehicle from my wif Eric Thill goes above and beyond to help his customers. Unbelievable how accommodating he is! Eric even picked up and returned our vehicle from my wife's work location just a few miles away saving her the time and trouble. He has fantastic follow-up and work ethics! More
Does this dealership WANT to sell cars? After visiting three other Subaru dealers and knowing exactly which Subaru I wanted to purchase, I went to Subaru City to check their price. I wil After visiting three other Subaru dealers and knowing exactly which Subaru I wanted to purchase, I went to Subaru City to check their price. I will not name the sales person but his behavior was awful. He was condescending and got defensive when I pushed on price. Then he used the old salesperson trick of confusingly explaining prices and options to throw off the buyer. He then said that I didn't understand and that they would not trick their customers. During the discussion, I kept thinking to myself "does this guy really NOT want my business?" In the end, their price was ok but I could not imagine how I would be treated and spoken down to if I actually had a sales transaction with them. I am very disappointed by Subaru City and their salespeople's attitude. I would NOT ever recommend them. More
service Mandi is very courteous and professional. She explained the process and services well. The 6000mile checkup process was completed in a timely manne Mandi is very courteous and professional. She explained the process and services well. The 6000mile checkup process was completed in a timely manner, including a car wash. More
MAINTENANCE FOR MY FORESTER I have been to Subaru City for all my service so far and find it an excellent experience. The people are thorough and super friendly and explain every I have been to Subaru City for all my service so far and find it an excellent experience. The people are thorough and super friendly and explain everything that was done. The waiting area is comfortable, has TV to watch and a wide variety if magazines to read. In addition to the refreshments are really wecome. The waiting period seems very quick and it actually is. I would recommend them to anybody. They are really professional and above that I love my first Subaru. More
Very Good Service Sarah Moreno was a pleasure to work with. We bought an Outback through TrueCar. Sarah took us on a test drive, we ordered the exact car we wanted, and Sarah Moreno was a pleasure to work with. We bought an Outback through TrueCar. Sarah took us on a test drive, we ordered the exact car we wanted, and Sarah introduced us to the car when it arrived. I would buy from Sarah again. More
Excellent customer service and follow through Just got home from our 30,000 mile maintenance on our 2014 Outback. We drive to Mikwaukee, 75 plus miles because their service is exceptional. We bo Just got home from our 30,000 mile maintenance on our 2014 Outback. We drive to Mikwaukee, 75 plus miles because their service is exceptional. We bought our first Outback from Subaru City and made the mistake of buying our second Outback from a different dealer closer to home. It wasn't long that we regretted that decision and thus we are back with Subaru City for all service. All of the staff from general manager to sales staff, to service staff and even there shuttle drivers all have customer service as number one. They are all courteous, respectful, accommodating and knowledgable of the Subaru product line. We are more than pleased with the Outback and now that we are back with Subaru City life is good again. Thanks to all of the SC staff that make owning a Subaru fun and stressless. More
Excellent Internet and SalesTim. "Very Satisfied" Had a great experience working with Brooke and David. I love my new CROSSTREK. Brooke and David made the entire process fro "Very Satisfied" Had a great experience working with Brooke and David. I love my new CROSSTREK. Brooke and David made the entire process from start to finish very easy and convenient. David is very knowledgeable with Subaru. I would not hesitate to recommend family and friends to work with Brooke and David. Great job! More
Excellent Service - Twice We bought a new Forester in September 2016, had it totaled by someone running a red light, and came back and bought the same thing again two months la We bought a new Forester in September 2016, had it totaled by someone running a red light, and came back and bought the same thing again two months later. Both times, we got an excellent price and the best service I've ever had from any car dealer, from Mike Pryor, Brooke Kramer and the finance people and, especially, Fiz Hidri. Straightforward, prompt, no hassles, thoughtful, and really easy to work with. The second purchase could have been a real nightmare for us, because of accident injuries and pick-up problems on our end, but they all made it easy. Fiz was patient and helpful throughout and made it all go smoothly. We are very grateful. More