Schlossmann Subaru City of Milwaukee

Subaru A very nice experience considering i really wasn't in the market for a vehicle. My choice was between Hyundai Sonata and the Subaru Legecy. The all wh A very nice experience considering i really wasn't in the market for a vehicle. My choice was between Hyundai Sonata and the Subaru Legecy. The all wheel drive won out. More

Oil change Excellent 1st time experience. Friendly and professional staff. Very short wait time. Fast and very efficient staff. Very happy with the service and Excellent 1st time experience. Friendly and professional staff. Very short wait time. Fast and very efficient staff. Very happy with the service and so wonderful my car was washed. More

Bought used Van We were pleased with how we were treated by both the IT department and our salesman Mike Pender. We would recommend Sclossmann's to purchase a vehicle We were pleased with how we were treated by both the IT department and our salesman Mike Pender. We would recommend Sclossmann's to purchase a vehicle anytime. Only thing they could of done different is give us a full tank of gas. Thank You Jeff and JoAnn Patterson More

Oil Change, Tire Rotate & Check The Service Rep was very cheerful and helpful in reviewing everything with me. They found some items they could fix and still get me out of the shop The Service Rep was very cheerful and helpful in reviewing everything with me. They found some items they could fix and still get me out of the shop in under 1 hour. More

Excellent service Everything was great and will go back again for service and recommend others. I'm glad I took the time to drive to Milwaukee a 200 mile trip because Everything was great and will go back again for service and recommend others. I'm glad I took the time to drive to Milwaukee a 200 mile trip because I think I was going to get taken advantaged of in Benton Harbor, Michigan More

Brand new car purchase My review is strictly about my car buying experience, and I would like to thank everyone from Schlossmann Subaru in Milwakee, for the best, and hassle My review is strictly about my car buying experience, and I would like to thank everyone from Schlossmann Subaru in Milwakee, for the best, and hassle free car buying experience I've ever had. After having settled on a car brand and model/trim, I did my reaserch and found which I though was the best deal for this particular model/trim, to my surprise Schlossmann's Subaru not only matched but offered a signicantlly lower price, everything was done online, no pressure, and as I've mentioned hassle free. When I got to the dealership David Opanga, was great! Very courteous and knowledgeable about his product, he made a good buying experience great! Thanks Again Schlossmann's Subaru! I would definitely be back for a future car purchase. More

Great experience ever. We've purchased on 3/12/16 new Subaru Outback with 4 miles on odometer. Rep Dave help us to make right choice between Subaru Forester and Outback. He We've purchased on 3/12/16 new Subaru Outback with 4 miles on odometer. Rep Dave help us to make right choice between Subaru Forester and Outback. He was very friendly and informative, even his working day was over he spent extra time after to explain features of car. Great experience ever, nice and polite people, no sale pressure, great explanation, fast service, fantastic deals, plus lifetime warranty - what could be better! Thanks for all Nick and Larissa More

Subaru City made buying a car an enjoyable experience Everyone on Subaru City made it easy to want to buy our car there. I started my shopping experience by contacting an on-line salesman Charles Nelson Everyone on Subaru City made it easy to want to buy our car there. I started my shopping experience by contacting an on-line salesman Charles Nelson who made it very easy to make an appointment and come it at our convenience. Even after I had to cancel my appointment he was very amiable and accomodated our need for an instant appearance at Subaru City. Todd Langler was our sales associate who made it obvious that a Subaru was the right care for us. A thorough explanation of all the technical advantages of owning a Subaru are what sold us on our purchase. Robert Grzegorzewski made financing painless and even helped me pick out the rhyme I needed to remember my new license plate number. ***-YCS became ***- Yes Carol's Subaru! More

Excellent Service Experience. I waited in their customer lounge and my car was finished within the timeframe that they said. Service writer was great to work with. And this was on I waited in their customer lounge and my car was finished within the timeframe that they said. Service writer was great to work with. And this was on a busy Saturday morning. More

Excellent first car buying experience Thank you for all your help, Charles, Fiz, and Will! Excellent first time car buying experience. I knew I wanted a 2016 black STI base model with a s Thank you for all your help, Charles, Fiz, and Will! Excellent first time car buying experience. I knew I wanted a 2016 black STI base model with a short throw shifter. This car was difficult to find! I live in Illinois and I knew ordering was an option, but I didn’t want to wait that long. I had to go into Wisconsin to find it. When I called Schlossmann Subaru City of Milwaukee, there was no question or attempt to sway me to buy another car. I did experience at other dealerships! It was a relief to be taken seriously at Schlossmann, so it was a no-brainer that I'd continue working with them. I started working with Charles, in internet sales. At the time, these cars were difficult to find in stock or in-transit. Charles was the one who told me that his dealership had one in transit found all the details on this STI. It was exactly what I was looking for. At this point, the car’s arrival was 3 weeks away, but that was fine with me. When I decided to buy this particular car, Charles made the initial process so easy for me. We negotiated a price and I gave him my card information to put money down on the car within a few minutes. The car had my name on it almost instantly! He answered all of my questions and laid out the next steps for me. I was completely new to this whole purchasing process, so he was very patient with me and explained everything in detail. He forwarded my information on to Fiz, in new car sales, for the rest of the car buying process. Within a few minutes after I hung up with Charles, I received a call from Fiz to go over more information, what to expect in the coming weeks before my car arrived, and what information I should bring with me when the car finally arrived. I had more questions for him regarding sales taxes. Since I was coming from Illinois, I didn’t know what the procedure would be for purchasing a car in Wisconsin. He knew the answer right away, which was that taxes would be paid when I registered the car in Illinois. He also said that there would be no hidden fees when I came in to finalize all the financing and sign for the car. That was a relief to hear! He explained that there’d be two different fees included in the car price, one being a WI temp plate. Everything made sense to me and I felt very comfortable with the decision I just made to buy a car from this dealership. Over the course of the next three weeks, Fiz and I had emailed back and forth covering different topics, from the car’s updated arrival time to completing a wire transfer for the down payment. I had even more questions for him, to which he responded very quickly. When I arrived at the dealership, my car was sitting right out front, ready to go for me! The entire process at the dealership took about 3 hours. I didn’t feel like I was waiting at all because there was so much to cover before I drove off the lot. In that 3 hours, I test drove the new car, had my old car appraised, Fiz went over all the controls and gadgets within the car (it was very obvious that he knew everything about this car and was ready to explain anything in detail to me), he recommended service schedules for both easy and hard driving styles, options for upgrading different parts of the vehicle after purchase, he went over all of the paperwork that I’d be getting with the car, and we also completed financing and signed all the papers. That was definitely a quick 3 hours! For financing, I worked with Will, a business manager. He laid out all the different payment options and explained each and every insurance package that I could have included on the monthly payment. Every 20-30 minutes, he’d check in with me and give me an update on my loan options. I think he had to work with the banks a bit more to get me a good rate because I didn’t have much credit to my name? Either way, I was very happy with the interest rate and monthly payment options I was given. I also do fully understand everything I signed for, which is definitely a great feeling to have being a first car buyer! Overall, this was the best possible car buying experience I could have asked for. Every shred of information I could have ever needed or wanted was laid out for me. I felt very comfortable with the entire process. Since this is a Subaru, I’ll be owning this car for a while, but the next time I’m in the market for a new or used car, I’ll be going to this dealership first. More