Schlossmann Subaru City of Milwaukee

Good experience for a minor repair I had to have my back bumper replaced and they handled everything with the insurance company and gave me a car to use while mine was getting fixed. Co I had to have my back bumper replaced and they handled everything with the insurance company and gave me a car to use while mine was getting fixed. Communication was excellent and the work done was as well. Would recommend. More

Quick and Friendly Good and Helpful people striving to help you . I've never seen service as Good as this at any other dealer. They make your visit memorable.I drive up Good and Helpful people striving to help you . I've never seen service as Good as this at any other dealer. They make your visit memorable.I drive up from Racine's Southside because of it More

Pleasant experience. We recently purchased a used 2015 Outback at Subaru City. Overall it was a pleasant experience. I don't really enjoy the process of purchasing vehicle We recently purchased a used 2015 Outback at Subaru City. Overall it was a pleasant experience. I don't really enjoy the process of purchasing vehicles, but everything was quite straight-forward and each one of the staff members I encountered was helpful. Communication was very good and this was especially appreciated as I was traveling quite a ways to get to the dealership. More

Great experience, great car! Just purchased a new 2018 Subaru. I’m new to Subaru and the dealership and sales person went out of their way to ensure that I was satisfied with my Just purchased a new 2018 Subaru. I’m new to Subaru and the dealership and sales person went out of their way to ensure that I was satisfied with my exploration and eventual selection of a new Subaru. Very happy! I would definitely recommend the dealer to friends and family. More

Everyone here is awesome!!! From the purchase with Brian and Tony getting me my payments down to where I needed them, Igor working his magic in finance, Eric telling me exactly w From the purchase with Brian and Tony getting me my payments down to where I needed them, Igor working his magic in finance, Eric telling me exactly what's going on with my car and possible upgrades (soon to come) and the awesome service from Sasena at the body shop, I can honestly say these people are the best! Very positive vibes from everyone there and the car washes are just an added perk, AWESOME! First time buying from a dealership, feels more like I bought a car from family/friends. Thanks again! Would highly suggest buying from you guys, very straight forward and to the point! - Mike D More

2018 Subaru Outback Touring Very good, low pressure sales. Good pricing. Jeff reviewed all the features in detail. Very friendly and professional service from the whole staff. Ex Very good, low pressure sales. Good pricing. Jeff reviewed all the features in detail. Very friendly and professional service from the whole staff. Excellent overall experience! More

Great service Everyone was very helpful, which made buying from out of state possible for me. I contacted Subaru City via email and they responded promptly. I was a Everyone was very helpful, which made buying from out of state possible for me. I contacted Subaru City via email and they responded promptly. I was able to negotiate my purchase over the phone so that I was able to come in prepared to buy. Everyone was very nice and I LOVE my Hyper blue Crosstrek!!! More

a pleasure to do business with! a GREAT full service dealership. They bend over backwards to make sure the customer is happy. Everyone is always friendly and helpful. A great expe a GREAT full service dealership. They bend over backwards to make sure the customer is happy. Everyone is always friendly and helpful. A great experience. More

Service ok but hindered by the frustrating owner's manual I regard this dealership as having one of the best service departments of any dealer I have purchased from. However, this time I had to return the nex I regard this dealership as having one of the best service departments of any dealer I have purchased from. However, this time I had to return the next day after my car's 2-year service. I had asked the rep to advise on a problem getting the hatch control in the cab to work. She told me it would have to be reset. It wasn't I discovered after getting home, so I had to return the next day. Another rep advised when I returned. I will say that the rep who checked my car in was a little too quick writing my service up, though not unsatisfactory. It was a matter of style. The service rep who correctly advised me the next day (at the original rep's request) was more laid back and did not mind spending a few minutes explaining things. It turns out the instruction manual is WAY too inadequate on explaining solutions to this problem and to operation of various other features as well. Subaru should have subjected that manual to a good editor--btw the condensed manual is no good either. They must have had attorneys write the manual so as to avoid responsibility for incorrect operation of any feature--by making instructions obscure and needlessly complex. I advise them next time to submit their manuals to an interested member of the public who knows little about the technicalities of cars to ensure that the manual is useful to customers. Its hundreds of pages of gibberish are nothing but frustration now. More

Good repainted. Had to get my hood repainted on my Outback. I given a loner for the entire time and my car looks great. Great staff in the body shop, too! Had to get my hood repainted on my Outback. I given a loner for the entire time and my car looks great. Great staff in the body shop, too! More