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Schlossmann Subaru City of Milwaukee

Milwaukee, WI

4.7
2,023 Reviews

4640 S 27th St

Milwaukee, WI

53221

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Showing 2,023 reviews

December 17, 2016

Routine maintenance was a disaster. Tires were not properly inflated so tire light went on shortly after leaving. Charged for 6 qts.of oil instead of 5. Fluids were not topped off. On More

by vbazaar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mandi Borrego
Jan 05, 2017 -

Schlossmann Subaru City of Milwaukee responded

I sincerely apologize for the service not being done to the highest level. We really value your feedback and we have addressed your visit with our service team so we can improve. I would like to talk with you and try to come to a resolution because we do value your time and would like to make this up to you. Bruce Larsen, General Manager-414-281-9100

December 16, 2016

24 hours from great sales service to car ownership! My wife was looking at a new car and after searching multiple dealerships in Wisconsin and Illinois we went to Subaru city. From the first impression More

by witt4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Moreno
December 15, 2016

NOT reliable whatsoever Took my car in to get a new battery and an oil change. They told me that I didn't need a new battery and still had 2 years left on it, even though I t More

by Subaru123
Recommend Dealer
No
Employees Worked With
Jason O'Donnell
Jan 05, 2017 -

Schlossmann Subaru City of Milwaukee responded

I apologize for the issues that took place regarding your battery. We really value your business and try to do what is best for you, our customer. Our service team address all review so we can improve. I would like to talk with you and try to come to a resolution because we do value your time and would like to make this up to you. Bruce Larsen, General Manager-414-281-9100

December 15, 2016

Long wait and inconvenience with shuttles. Almost an hour and a half before I got a ride to work in the morning. Was forgotten about until the service person n More

by CGHARTUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Schaefer, Jason O'Donnell
Jan 05, 2017 -

Schlossmann Subaru City of Milwaukee responded

I sincerely apologize for the long wait. We really value your feedback and we have addressed your visit with our service team so we can improve. We do value your time and would like to make this up to you. Our goal is to provide the best possible service and stand behind our work. Bruce Larsen, General Manager-414-281-9100

December 15, 2016

Heller's review Had a great experience with Dominic! He was laid back and accommodating. Cedric helped us get close to our desired price after we pointed out about More

by dawnandandy2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cedrick Price
December 15, 2016

Life changing! The sales and finace people are knowledge, patient, and accommodating! David answered my questions and gave valuable knowledge about the Subaru brand More

by Unrelentingreps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Opanga, Joe Coletta
December 15, 2016

Where there is a WILL there is a way We worked with Will and had a fantastic experience. He was friendly, efficient and professional. Everyone was wonderful, took the time to say hello, a More

by ktlapointe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Matos, Robert Grzegorzewski
December 15, 2016

My first Subaru After reading a number of reviews that consistently rated the Subaru Forester at the top of the list of cars in its category I decided it was time to More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Dickmann
December 15, 2016

Wonderful service dept Waited for my car very comfortable area. Complimentary drinks, cookies and wifi. Very polite service techs. They did the job well and quickly. Reco More

by ZIOLECKID
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Schaefer
December 13, 2016

Great! Don't change a thing guys, I am very happy with the customer care every time my Subaru is in for basic service / maintenance. Also, the driver for the More

by CAMERON3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason O'Donnell, Ed Wrathall, Mandi Borrego
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