Schlossmann Subaru City of Milwaukee
Milwaukee, WI
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Routine maintenance was a disaster. Tires were not properly inflated so tire light went on shortly after leaving. Charged for 6 qts.of oil instead of 5. Fluids were not topped off. On Tires were not properly inflated so tire light went on shortly after leaving. Charged for 6 qts.of oil instead of 5. Fluids were not topped off. On previous visit requested synthetic oil and regular was used. Confidence in their maintenence dept. has eroded after last 3 visits. Doubt we will return even with vehicle purchased at Schlossmann. More
24 hours from great sales service to car ownership! My wife was looking at a new car and after searching multiple dealerships in Wisconsin and Illinois we went to Subaru city. From the first impression My wife was looking at a new car and after searching multiple dealerships in Wisconsin and Illinois we went to Subaru city. From the first impression of helpful , happy employees, clean building and a cup of coffee we met Sarah Moreno. She quickly assessed our needs and understood we had done our homework. Instead of selling she moved to information sharing and car options/availability. She is extremely knowledable about our choice of a Legacy and worked with us on a great deal meeting our needs entirely. 24 hours later we picked up our new car! Awesome experience! More
NOT reliable whatsoever Took my car in to get a new battery and an oil change. They told me that I didn't need a new battery and still had 2 years left on it, even though I t Took my car in to get a new battery and an oil change. They told me that I didn't need a new battery and still had 2 years left on it, even though I told them it was about 5 years old. 5 days later and I'm stranded in the cold after work with a completely dead battery. I should have trusted my instincts instead of these so called "professionals." Thanks for nothing. More
Long wait and inconvenience with shuttles. Almost an hour and a half before I got a ride to work in the morning. Was forgotten about until the service person n and inconvenience with shuttles. Almost an hour and a half before I got a ride to work in the morning. Was forgotten about until the service person noticed me still sitting there. Shuttle service has become more inconvenient over the last few visits. Maybe suggest giving out loaners or have more shuttles. More
Heller's review Had a great experience with Dominic! He was laid back and accommodating. Cedric helped us get close to our desired price after we pointed out about Had a great experience with Dominic! He was laid back and accommodating. Cedric helped us get close to our desired price after we pointed out about error with an online advertisement. The wait was about 45.mins when we were waiting to sign over our title and get paperwork finalized. I liked the tour at the end to meet the service people! Last review, my insurance agent has been waiting two days, with two messages left for the fiance people to get back re., the details of our lease. We liked the new technology with the paperwork at the end. More
Life changing! The sales and finace people are knowledge, patient, and accommodating! David answered my questions and gave valuable knowledge about the Subaru brand The sales and finace people are knowledge, patient, and accommodating! David answered my questions and gave valuable knowledge about the Subaru brand. He made sure that a minor cosmetic repair was taken care of in a timely manner! He is very professional and an asset to the company! Kelly and Joe worked together to make the comprehensive coverage affordable for me which I greatly appreciate! She is not listed here but i think that her name is Sarah, she was also knowledgeable, friendly and the reason I came back to Subaru City! Thank you to all who made buying a car as easy as breathing! More
Where there is a WILL there is a way We worked with Will and had a fantastic experience. He was friendly, efficient and professional. Everyone was wonderful, took the time to say hello, a We worked with Will and had a fantastic experience. He was friendly, efficient and professional. Everyone was wonderful, took the time to say hello, and made us feel welcome. The location was clean, and i got a great vehicle...without the headache! Keep up the great work guys! More
My first Subaru After reading a number of reviews that consistently rated the Subaru Forester at the top of the list of cars in its category I decided it was time to After reading a number of reviews that consistently rated the Subaru Forester at the top of the list of cars in its category I decided it was time to sit in one and decide for myself if this would be my next car. I contacted Schlossmann Subaru City's internet department and requested a test drive in several cars that I saw on their website. They replied within the hour, scheduled a test drive for me, and when I arrived at the dealership introduced me to the sales representative who would work with me. He in turn answered all my questions, and assisted me with test drives in the two Forresters in which I was interested. The 2017 Forester just about sold itself and I left the dealership at the end of the day very happy with my new car. I am very pleased both with the automobile and how I was treated at the dealership. More
Wonderful service dept Waited for my car very comfortable area. Complimentary drinks, cookies and wifi. Very polite service techs. They did the job well and quickly. Reco Waited for my car very comfortable area. Complimentary drinks, cookies and wifi. Very polite service techs. They did the job well and quickly. Recommend to anyone More
Great! Don't change a thing guys, I am very happy with the customer care every time my Subaru is in for basic service / maintenance. Also, the driver for the Don't change a thing guys, I am very happy with the customer care every time my Subaru is in for basic service / maintenance. Also, the driver for the shuttle was very polite and right on time. More