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Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,012 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 29, 2016
quick and comfortable waiting area I had an oil change and routine check for my forester. I ended up arriving half an hour earlier from the appointment time and there were no problems w I had an oil change and routine check for my forester. I ended up arriving half an hour earlier from the appointment time and there were no problems with receiving and starting the maintenance then and there. I moved to the waiting room and it had access to internet connection drinks and some quick snacks. eventually my waiting time was estimated to be about one in a half hour but it took only about 45 minutes. It was quick and easy. would go again. More
by OMAR14MORALES
Verified CustomerEmployees Worked With
Jason O'Donnell
Helpful December 28, 2016
Great service and hospitality. From the very first moment, Ed Wrathal sales rep. assisted us with exploring our options. He went out of his way numerous times. In a matter of a few From the very first moment, Ed Wrathal sales rep. assisted us with exploring our options. He went out of his way numerous times. In a matter of a few hours we decided on the perfect car for us. The experience was even fun. More
by 906WATERFORD
Employees Worked With
Ed Wrathall
December 28, 2016
So friendly & helpful! We bought a car from here a few years ago & came back because Fiz, the salesman we worked with is very helpful, friendly & knowledgeable about cars & We bought a car from here a few years ago & came back because Fiz, the salesman we worked with is very helpful, friendly & knowledgeable about cars & Subaru. Whenever we go to Schlossmann's, everyone we encounter is very friendly & asks how they can help you. We had small talk with a few different people while we were there. So caring, kind & helpful! More
by Aj13
Employees Worked With
Sandra (Sam) Rabideau, Fiz Hidri
December 27, 2016
Great Bryan Spigelli was a great help to me in finding a new car. He took the extra time to show me everything in my vehicle after purchase as well. A+ Bryan Spigelli was a great help to me in finding a new car. He took the extra time to show me everything in my vehicle after purchase as well. A+ More
by stephblank1
Employees Worked With
Bryan s, Adam Swernoff
December 26, 2016
Great experience The dealer rep, Shawn, took the time to explain everything we could absorb about the Forester. He answered all our questions. He made it clear that he The dealer rep, Shawn, took the time to explain everything we could absorb about the Forester. He answered all our questions. He made it clear that he cares about customer satisfaction and long-term relationship with customers. He helped us make a number of decisions about options without pressuring us to buy something we didn't want. We love our new Subaru, and will recommend Subaru City and Shawn Klug to friends and family. More
by Carol B.
Employees Worked With
Shawn Klug
December 25, 2016
Service repairs Had major repairs on my brand new 2017 Forester for damage done that is a mystery. Rim damage, new tie rod and bearings. He thought think it could be Had major repairs on my brand new 2017 Forester for damage done that is a mystery. Rim damage, new tie rod and bearings. He thought think it could be a pot hole? ABS light was on, steep hill light was on, and vehicle dynamics light was on. I was told that a plow could have done this damage also. These were the indications that something was wrong with the vehicle even drove fine on dry pavement. No traction in the slightest snow on the way to the dealer. So yesterday I get an e-mail from Starlink to inform me that my windshield washer fluid is almost gone. Really an e-mail to tell me this, but something as severe as what was wrong with my tie rod being bent and bearings shot I couldn't be informed of that! The service done at the dealer was completed and seems fine. Just wish I knew what caused so much damage with only 3000 miles on vehicle. More
by k/j
Employees Worked With
Jason O'Donnell
December 24, 2016
was in for 60k service on my outback. I was missing wiper arm end caps from a previous recall on wiper motor and mandi told me there are no end caps... wrong. but for a $3 part I wasn't I was missing wiper arm end caps from a previous recall on wiper motor and mandi told me there are no end caps... wrong. but for a $3 part I wasn't about to argue even though I knew something was missing from the end of wiper arms More
by jandtara
Employees Worked With
Mandi Borrego
December 23, 2016
just in for an oil change. I am always impressed by the family feeling that I get when I here! the service advisor (Mandy) came outside to start the check in process because sh I am always impressed by the family feeling that I get when I here! the service advisor (Mandy) came outside to start the check in process because she felt I'd been waiting too long( I hadn't). Went into the sales floor to see if my sales guy was there(Kyle) he was, spent some time chatting with him regarding the new Impreza(nice!) and several others stopped by to say hello. No one tried to sell me anything but it was clear that they were interested in making my visit an enjoyable one. I've bought three Subaru's from them and sold them three cars. I am certain that my next several cars will be from Schlossmann's as they are here for the person, not just the sale.... Kevin R Stone More
by KRSTONE1
Employees Worked With
Kyle Odgen, Mandi Borrego
December 23, 2016
1st Time Experience Michael Pender is very knowledgeable, informative, and a patient Salesman. Overall I am extremely Happy with the Friendly atmosphere at Subaru and m Michael Pender is very knowledgeable, informative, and a patient Salesman. Overall I am extremely Happy with the Friendly atmosphere at Subaru and my New Forester. I will recommend Subaru on 27th to everyone I know and my Great Experience. More
by Dream7
Employees Worked With
Mike Pender, Joe Coletta
December 23, 2016
This is Our 3rd Outback Thank you Ed Wrathall, for sharing so much knowledge about the 2017 Surbaru. And now we own a new subaru, you are a great salesman. . Thank you Ed Wrathall, for sharing so much knowledge about the 2017 Surbaru. And now we own a new subaru, you are a great salesman. . More
by sje9144999
Employees Worked With
Ed Wrathall
