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Schlossmann Subaru City of Milwaukee
Milwaukee, WI
2,009 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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December 31, 2016
Great car buying experience My wife and I were greeted promptly out on the lot by Kyle who was very knowledgeable and professional. We never felt like he was wasting out time and My wife and I were greeted promptly out on the lot by Kyle who was very knowledgeable and professional. We never felt like he was wasting out time and if he wasn't sure of an answer he checked to get it. Each time we approached the door another staff member was there to open it for us, nice touch. Being in customer service for 15+ years you notice when staff goes above and beyond. Some dealers try to up sell things you don't want or need and that was not the case with anyone at this dealership. Options were explained clearly and we were not pressured at all. Great experience all around, I recommend this dealer and will be doing business with them again. More
by Happy consumer
Verified CustomerEmployees Worked With
Kyle Odgen
Helpful December 30, 2016
Just bought our 4th car from Ed! We went in just to get ideas for a vehicle to purchase for our daughter's future use and ended up buying one. Went there because of past experiences. We went in just to get ideas for a vehicle to purchase for our daughter's future use and ended up buying one. Went there because of past experiences. Happy to find Ed W. still working there. He always has the customer's best interest in mind while selling a vehicle. He is very knowledgeable of the vehicles and listens to what the customer is asking for. We ended up buying a vehicle because of Ed understanding our wishes, the price and condition of the vehicle and the service given us. This is the 4th vehicle we have bought from Ed. The Legacy is wonderful. We feel our daughter is safe driving in it. We got fantastic service from everyone. We will be back again and hope Ed will be there to sell us our 5th vehicle! More
by TINK26DGA
Employees Worked With
Ed Wrathall, Joe Coletta
December 30, 2016
oil change and tire rotation 1 hour service, friendly ,listen to my concerns, explained service and procedures and nice waiting area with coffee and sodas with television to watch 1 hour service, friendly ,listen to my concerns, explained service and procedures and nice waiting area with coffee and sodas with television to watch and gave a free car wash to send you off in a good spirit. More
by DSTOREY0
Employees Worked With
mario?
December 30, 2016
Ed is just simply amazing Never in my life did i think i would be owning a subaru but i couldnt be more happy with my new impreza. Ed made the process so easy and quite enjoyab Never in my life did i think i would be owning a subaru but i couldnt be more happy with my new impreza. Ed made the process so easy and quite enjoyable. We went to maybe dealerships looking for the right car and we felt too pressured and pushed. Ed helped us find a car i would love and making me comfortable during the process. I always dread going to a dealership and getting bombarded by salesmen. I will continue to come here and see Ed for my future car purchases. Love the friendly and helpful staff. Thank you guys again and we'll be back to buy more cars real soon! More
by Karn Badesha
Employees Worked With
Jason O'Donnell, Ed Wrathall, Joe Coletta
December 29, 2016
12-15,000 mile service Service appointment was taken on time and finished ahead of estimated time. Pleasant waiting area with coffee and cookies. Service counter area clean. Service appointment was taken on time and finished ahead of estimated time. Pleasant waiting area with coffee and cookies. Service counter area clean. Friendly staff. Plus complimentary car wash. More
by BROUWER2408
Employees Worked With
Fiz Hidri, Mandi Borrego
December 29, 2016
A bit pricey but good service for newer car Service is a bit pricey but they provide good service for my new car and I feel confident that it will continue to run excellently. Service is a bit pricey but they provide good service for my new car and I feel confident that it will continue to run excellently. More
by JS
Employees Worked With
Eric Schaefer
December 29, 2016
quick and comfortable waiting area I had an oil change and routine check for my forester. I ended up arriving half an hour earlier from the appointment time and there were no problems w I had an oil change and routine check for my forester. I ended up arriving half an hour earlier from the appointment time and there were no problems with receiving and starting the maintenance then and there. I moved to the waiting room and it had access to internet connection drinks and some quick snacks. eventually my waiting time was estimated to be about one in a half hour but it took only about 45 minutes. It was quick and easy. would go again. More
by OMAR14MORALES
Employees Worked With
Jason O'Donnell
December 29, 2016
Great Excellent Salesman. Quick and fair negotiations. The deal was matched that we got a year ago. Our salesman was very helpful, friendly and knowledgea Excellent Salesman. Quick and fair negotiations. The deal was matched that we got a year ago. Our salesman was very helpful, friendly and knowledgeable. He made sure my phone was synced to the car prior to leaving and reviewed all features of the car to make sure I felt comfortable. More
by lpeterson1
Employees Worked With
Fiz Hidri, Robert Grzegorzewski
December 28, 2016
So friendly & helpful! We bought a car from here a few years ago & came back because Fiz, the salesman we worked with is very helpful, friendly & knowledgeable about cars & We bought a car from here a few years ago & came back because Fiz, the salesman we worked with is very helpful, friendly & knowledgeable about cars & Subaru. Whenever we go to Schlossmann's, everyone we encounter is very friendly & asks how they can help you. We had small talk with a few different people while we were there. So caring, kind & helpful! More
by Aj13
Employees Worked With
Sandra (Sam) Rabideau, Fiz Hidri
December 28, 2016
Great service and hospitality. From the very first moment, Ed Wrathal sales rep. assisted us with exploring our options. He went out of his way numerous times. In a matter of a few From the very first moment, Ed Wrathal sales rep. assisted us with exploring our options. He went out of his way numerous times. In a matter of a few hours we decided on the perfect car for us. The experience was even fun. More
by 906WATERFORD
Employees Worked With
Ed Wrathall
