Schaumburg Honda Automobiles

We had shopped around a bit prior to making a purchase, and often felt pressured or ignored at other dealerships. Working with Mike and team, we felt like there was a nice balance between interest in sell and often felt pressured or ignored at other dealerships. Working with Mike and team, we felt like there was a nice balance between interest in selling us a car, and maintaining a positive, low pressure conversation. Mike was informative without being condescending, and even stuck around long after normal business hours to make sure we felt comfortable with our new car's features before driving off. More

This place is the WORST, every time I use them for service they waste my time, yesterday they replaced my battery, under warranty, I saw my car was done after 1 hour, I told the cashier 5 times my car service they waste my time, yesterday they replaced my battery, under warranty, I saw my car was done after 1 hour, I told the cashier 5 times my car was in the done aisle, she was just bad, because I kept asking, she had my keys the whole time, she would say that they were doing my paperwork, it took another 1 hour and talking to the service manager to get my car. another time I took it in for a oil change, I had a appointment, after 2 hours I went to the service guy, he couldn't find my car, when they did it was in the back lot sitting there, they never started the oil change, I was so mad I asked for my car back, he said it was on the lift and they had to finish the job, I refused to pay for it, and they agreed, I never got a oil change there again. I live in schaumburg. when my cars out of warranty, I will never step a foot in that dealership again. More

Mike lis was so helpful and professional. I would only deal with him from now on... And I would only buy from Schaumburg Honda. Mike lis got the car I wanted, the price I wanted and I didn't have to wast deal with him from now on... And I would only buy from Schaumburg Honda. Mike lis got the car I wanted, the price I wanted and I didn't have to waste a whole day doing it. I recommend mike lis and Schaumburg Honda. Don't waste your time anywhere else. More

After some issues Terry was able to clear things up and make it right and I will give them another chance. I would like to thank Terry for the assistance and I do appreciate his help. . make it right and I will give them another chance. I would like to thank Terry for the assistance and I do appreciate his help. . More

This was my first time buying a Honda. The service at Schaumburg Honda was beyond my expectations. I was extremely impressed. The salesperson, Boti Maruta was wonderful. He was very respectful, kind, and Schaumburg Honda was beyond my expectations. I was extremely impressed. The salesperson, Boti Maruta was wonderful. He was very respectful, kind, and very professional. After I took a test drive, we spoke for two hours, negotiating on a price and he was very patient with me and answered my hundreds of questions without any problem. Even though it was late and I was the last client, he was not pushy with me at all. He understood that buying a car was a big deal for me, and even though I left without buying it he was still very kind. I came back two days later and negotiated a great price for the car I wanted, exactly what I was looking for. I am very glad that Boti was my salesperson, he made the entire experience amazing and easy for me. I will definitely recommend him to my friends and family. If you are looking for a professional, kind, and patient salesperson, I recommend Boti 100%. More

Kurt promised us some promo tickets that never happeneded! He said they would be sent out twice and after third try I gave up!Another words he lied from the get go. happeneded! He said they would be sent out twice and after third try I gave up!Another words he lied from the get go. More

hi Just want to thanks MIke Gargano on a smooth hi Just want to thanks MIke Gargano on a smooth purchase of my 2005 honda cr-v. He a great salemam with no pressure we talked several times on the hi Just want to thanks MIke Gargano on a smooth purchase of my 2005 honda cr-v. He a great salemam with no pressure we talked several times on the phone about my purchase. I went in and test drove the car, he showed me very option on the car and how it worked. The car was washed and ready for me to drive away in a short order. Thanks again Mike. You have a great future. More

I just wanted to share my experience with this dealership tonight. I have been to 3 different dealerships this week, and none has been as bad as the experience I received at this dealership. To set the c tonight. I have been to 3 different dealerships this week, and none has been as bad as the experience I received at this dealership. To set the context, I was looking to trade in my current Audi to pick a new Honda Civic LX as a third car - having done my research I knew what to expect and was all set to buy the vehicle right there if they had just treated me right. First up, I was told that I had to work with Scott Carson - we got started immediately with appraising the car that I was trading in - their first quote was a third of the KBB trade in FAIR price (and about 60% lower than any of the other dealers I haed been to). Scott ensued into a lengthy description of why KBB puts up inflated values (seriously?). So once we opened up the website and looked up what my car was actually worth, Scott brought in a general manager (Roger) to go over a payment plan. At first Roger insisted that the pricing is the best he could do. I then pointed out an alternate quote that i had from their competition (McGrath Honda) that I had which was about 70$ lower monthly - and the only reason that I was still in the market was because they didn't have the color I wanted - it would take them a week to deliver. After half hour of wrangling, we were down to matching the offer from McGrath. Roger went in to overdrive telling me that there wasn't a dealership that could beat the offer (i think he bet his paycheck in the process). See the thing is, I understand how car dealerships work. I own an Acura and a Nissan. Hell, I do sales for the company I work for. I was okay with the entire song-&-dance so far. What happened next was what turned out quite appalling. I asked for them to do anything better than the offer - heck if they had said they'd do 2$/month lower, I would have signed the papers right there. While we were still speaking, Scott went completely berserk. He started abusing, threw my car keys back at me and essentially screaming on the floor of the dealership I think his last words were " GO OUT - - - THAT'S THE DOOR !!" - with about 50 people looking. I had had enough. As I got back in to my car, Roger caught me as I was pulling out - essentially throwing down the gauntlet that if I didnt get back to him by the end of the day, I could kiss the best offer I am going to get goodbye forever. Interestingly half hour later, he calls me back with a lower quote - which i refused. If this was how I was going to be treated even before I bought the car, I cant imagine how I'd be treated if I went back for anything later. Well, three hours later -> I am sitting at McGrath (who magically traded some car from another dealership for the color I wanted). I am typing out this entire review from my phone as I wait to pick up delivery on the Honda Civic at the same price they had given me earlier. I just found the entire experience extremely distasteful and would never shop from them again. More

Shopped all summer for a used car for our son we could not afford much and searched online and ads, looked at several "good condition" autos, met with several private and off main st. dealers and was cons not afford much and searched online and ads, looked at several "good condition" autos, met with several private and off main st. dealers and was constantly disappointed, came upon an online ad for a used vehicle at Schaumburg Honda and visited on a busy Saturday. Thats when we met MIKE GARGANO whom I believe to be one of the very best salesmen I have ever bought a car from. I have bought many new and used cars and it was certainly a pleasure dealing with MIKE he was knowledgeable about SCHAUMBURG HONDAS available used vehicles MIKE spent a good portion of a busy Saturday with my son and I. Felt like we were treated like we were buying the top of the line new vehicle. He definitely went out of his way to please a customer, bought a nice used car for a very good price got great service and left happy I highly recommend this dealership and MIKE GARGANO. Dave Cholewinski More