Schaumburg Ford

Salesman didn’t seem to know what he was doing and hasn’t followed up on anything he said he would. followed up on anything he said he would. More

Great people & service! I would send my friends & family to them any time….if your looking for a new/used car, check them out. I would send my friends & family to them any time….if your looking for a new/used car, check them out. More

They were very nice to deal with, and I plan on sending my friends & family to Schaumburg Ford when looking for a change in their vehicles. my friends & family to Schaumburg Ford when looking for a change in their vehicles. More

Evans was in constant communication with me via call or text. He told me what was exactly needed and helped me out with servicing my car. text. He told me what was exactly needed and helped me out with servicing my car. More

Horrible experience with this dealer, make sure you check every little detail before signing the contract at the end. Instead of deducting the 10k deposit, they added 10k to my total cost. I had to go back t every little detail before signing the contract at the end. Instead of deducting the 10k deposit, they added 10k to my total cost. I had to go back three times to resolve the issue. First time with my uncle, to be taken seriously (I’m a woman), the next two were because I found more mistakes. Don’t trust the people in this dealer, I would take my business elsewhere.Also, the protection packages in the cars are insanely overpriced, you’re better off buying those with a third party or directly through the company that they use, don’t get scammed. I have all the paperwork to prove all the statements above. More

I would not shop there ever again. The delivery of my vehicle was very poor. The delivery of my vehicle was very poor. More

Frank in sales was extremely nice to deal with, very easygoing and well experienced in how to treat a customer. He took care of my wife and I and made the buying experience a great one. Fred in finance easygoing and well experienced in how to treat a customer. He took care of my wife and I and made the buying experience a great one. Fred in finance was great to deal with as well. Kudos to them and well as Nick who made sure we were taken care of. We will definitely be back for our next Ford More

I flew in from Raleigh and they picked me up at the airport and provided me great service. airport and provided me great service. More

Dogey, scamming charges and promises. Recall transformed into a $1000 repair. Key battery replacements into $600 of key replacements and disabling working keys. Simply awful customer serv Recall transformed into a $1000 repair. Key battery replacements into $600 of key replacements and disabling working keys. Simply awful customer service - because at every turn they lied. So no matter how smiley kind or sweet the impression was, they were scamming. For several fixes finally went to Firestone, where I could trust the workers and their assessments. Will not return. More

Sales person nice and knowledgeable. Finance guy was nothing but a ripoff! On top of the price he would throw extra charges for paint protection that was already on the car and forced pu Finance guy was nothing but a ripoff! On top of the price he would throw extra charges for paint protection that was already on the car and forced purchasing extended warranty or pay higher interest. More