Schaumburg Ford

We came in for an inspection. We were quoted $149.95. After the inspection was completed, we were quoted a huge amount of money for repairs and after checking with other repair sh We were quoted $149.95. After the inspection was completed, we were quoted a huge amount of money for repairs and after checking with other repair shops, it was about three times as much. We decided not to repair at the dealership. At that point the staff was very unpleasant, cursing our rep out and trying to charge us double the inspection rate. More

Given a. Busted rental car with no horn, filled with dog hair, and needs an oil change! I'm shocked that a dealership would be ok giving a car with no horn t Busted rental car with no horn, filled with dog hair, and needs an oil change! I'm shocked that a dealership would be ok giving a car with no horn to a customer. Then they tell us they have nothing else 🙄 fix the horn then ? So unprofessional,what a huge FAIL More

My wife and I were looking for a replacement vehicle. Sebastian, our main sales point of contact, was friendly and knowledgeable about the vehicle. If we had questions he didn’t know the answer to, he fo Sebastian, our main sales point of contact, was friendly and knowledgeable about the vehicle. If we had questions he didn’t know the answer to, he found the answers quickly. Sebastian, Nick and the rest of the sales team made us feel comfortable and went above and beyond to work through the details and make sure the total cost and payment was within our budget and reasonable. My wife and I very much appreciate the work the team at Schaumburg Ford put in to make us comfortable. I would recommend reaching out to Sebastian and the team if you’re looking for a vehicle. More

Very friendly & professional. Would love to return for my next car purchase. Ask for Jashley. She is very friendly & knows her stuff. Would love to return for my next car purchase. Ask for Jashley. She is very friendly & knows her stuff. More

Poor communication. . took a long time to figure out issue.. finally got a loaner… glad I had that insurance to pay for this! . took a long time to figure out issue.. finally got a loaner… glad I had that insurance to pay for this! More

Jovany Nick is the best. He helped me a lot when I was purchasing my car. He explained everything to me smoothly. The price is also very affordable, if you need to buy a car, He helped me a lot when I was purchasing my car. He explained everything to me smoothly. The price is also very affordable, if you need to buy a car, you can go to them. More

I was very pleased with how professional everyone was, treated me with the upmost respect. treated me with the upmost respect. More

Very professional Very fast service Decent coffee Nice people On time with appointment I'll be back Nice people On time with appointment I'll be back More

I bought my 2012 Ford Focus in October 2012 and your mechanics have taken care of it all those years. No other outside mechanic has ever touched my car. I am very happy all the excellent work your mecha mechanics have taken care of it all those years. No other outside mechanic has ever touched my car. I am very happy all the excellent work your mechanics have done on my car through the years. More

I used to go to Arlington Hts Ford…Never again. You guys are good! From the time I pulled up, till I left, it was a great experience! Keep up the good work You guys are good! From the time I pulled up, till I left, it was a great experience! Keep up the good work More