Schaumburg Ford

Service department was friendly and professional. The waiting area was clean and comfortable with complimentary coffee and tea. waiting area was clean and comfortable with complimentary coffee and tea. More

I had a great service visit for a recall. I was able to quickly get an appointment and the part was on hand and the repair made the same day. Everyone I dealt with including service advisor Oscar Ramirez quickly get an appointment and the part was on hand and the repair made the same day. Everyone I dealt with including service advisor Oscar Ramirez were very friendly and professional. Thanks for the help! More

The Service department got me in quickly and did a quality job on my car, I was able to get back to work in a timely fashion. Thank you. quality job on my car, I was able to get back to work in a timely fashion. Thank you. More

Fast polite service and can be trusted to only do what is necessary and not just try to sell unnecessary services. necessary and not just try to sell unnecessary services. More

they were very kind; they did a very professional job. they demonstrate interest with ours card problem. they also suggested to fix something else, which was very convienen for us , thanks for everything. they demonstrate interest with ours card problem. they also suggested to fix something else, which was very convienen for us , thanks for everything. More

I literally paid a diagnosis fee when I specifically said was wrong with the car to begin with and ended up walking out paying 200 for just an oil change. I will never be going back to this location. was wrong with the car to begin with and ended up walking out paying 200 for just an oil change. I will never be going back to this location. More

Good job my truck was done in three hours from the time I drove in to the time I drove out but no car wash drove in to the time I drove out but no car wash More

Great service each time I visit. They are always very helpful and knowledgeable with my vehicle. helpful and knowledgeable with my vehicle. More

The team did a great job I would only say I wish I knew how long it was gonna take so I could have made other arrangements. Sitting there for 5 hours was the only issue. how long it was gonna take so I could have made other arrangements. Sitting there for 5 hours was the only issue. More

They fixed the washer pump & cleaned fuel lines. Car runs great. They had part in stock- that was great since my vehicle is a 2009. I am hanging onto my vehicle since it only has 51,000 miles on it. Than great. They had part in stock- that was great since my vehicle is a 2009. I am hanging onto my vehicle since it only has 51,000 miles on it. Thanks. More