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Schaumburg Ford
Schaumburg, IL
1,667 Reviews
Welcome to our dealership—we're glad you're considering working with us to buy your next vehicle or take care of the one you already have. If you decide to choose us as your dealer, you'll be greeted with a smile by our friendly team of experts every time you chat with us or visit us in person. With the human touch, it's easy to find what you're looking for, whether you know exactly what that is or you want some help making up your mind. Whether you're here to buy a new Ford, test drive a used model, iron out the details of a financing agreement, or take care of maintenance and repairs in our service center, you'll enjoy outstanding customer service from start to finish so you can have a pleasant and rewarding experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
May 06, 2022
I feel that the communication from this service team is
simply an ongoing challenge, maybe it’s just their volume of work, but it’s a long way from best in class. I will say the cashier is nice and courteo
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by vbridgeman
Verified Customer
Verified Customer
Employees Worked With
Michelle Guadagno
May 05, 2022
I just want to say Ms.
Dana Dingman Is customer services this is what customer services looks like she is exceptional in what she does for your company she did follow ups
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by cliftonmarilyn
Employees Worked With
Dana Dingman
May 03, 2022
Great service, fast and convenient.
Dana was awesome and she delivered a world class customer assistance.
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by CHRISTIAN.CALIN24
Verified Customer
Verified Customer
Employees Worked With
Dana Dingman
Dealership Inventory (334 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Automated Car Wash
- Cable TV
- Customer Lounge Area
- Children's Play Room
- Drive-In Service
- Express Service
- Free Coffee
- Free WiFi
- Instant Financing
- Authorized Parts Store
- Pet Friendly
- Shuttle Service
- Television
- Vending Machines
- Fresh Popcorn!
