Schaller Subaru
Berlin, CT
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Christina's the best! Christina is knowledgeable and friendly without being pushy! This is the second purchase she has helped me with and I'm sure it won't be the last. Lis Christina is knowledgeable and friendly without being pushy! This is the second purchase she has helped me with and I'm sure it won't be the last. Lisa in Finance is also a pleasure to work with. .All in all a positive experience. Subaru is lucky to have both of them! More
Great Salesman My salesman, Greg Zmarlicki, was so patient and understanding. I hadn’t purchased a car in a very, very long time. He took the time to show me multi My salesman, Greg Zmarlicki, was so patient and understanding. I hadn’t purchased a car in a very, very long time. He took the time to show me multiple makes of SUV’s and we went on numerous test drives. He went through all the safety features on the Subaru’s. He was not pushy but always stayed in contact with me. Unfortunately, the dealership did not have the vehicle, with all the features I was looking for, so I did not buy one from Greg. I really wanted to because of the great experience I had with him. He completely understood my situation and I will definitely go back to him when it’s time to look for another vehicle. More
New Car Overall great experience. They excel at customer service and make the car buying experience easy. Great value for my trade and knowledgeable. I will d Overall great experience. They excel at customer service and make the car buying experience easy. Great value for my trade and knowledgeable. I will definitely be back in the future when I need a new Subaru. More
worth the trip my son found this vehicle on car gurus and wanted to buy it...to make a long story short we drove 250 miles round trip and were pleasantly surprised t my son found this vehicle on car gurus and wanted to buy it...to make a long story short we drove 250 miles round trip and were pleasantly surprised that the process/price/etc., was exactly what i was told it would be --excellent communication from the very first e-mail ---and no b/s...exteremely pleased and would highly recommend them..when i am ready for my next vehicle i will give them a call for sure.. .. well worth the trip !! thank you Nick and Lisa- my son loves his new car.. More
Repeat buyer Schaller Subaru knows how to treat their clients. Purchased 2 new cars from them in the past 5 years and received fantastic discounts on both as well Schaller Subaru knows how to treat their clients. Purchased 2 new cars from them in the past 5 years and received fantastic discounts on both as well as unmatched customer service. No fussing with you very easy experience both times that made car buying a breeze. They work with your schedule and in my case were able to get the exact car I wanted in stock almost 2 months earlier than anticipated! Service department is also top notch. No gimmicks, up front with when you need work done on your vehicle. I only take my cars to Schaller Subaru for service. More
Easy & Enjoyable! John Benner made our experience easy and enjoyable. We purchased a 2019 Forester Limited. Had similar offers at two other dealerships but we chose Sc John Benner made our experience easy and enjoyable. We purchased a 2019 Forester Limited. Had similar offers at two other dealerships but we chose Schaller because John was friendly, honest, enjoyable to deal with, as was the GM, Vince Giordano. Thank You! More
Awesome Sales experience My experience with Daniel Walker at Schaller Subaru was better than any other car buying I have ever had. We sat down and talked about the Subaru bran My experience with Daniel Walker at Schaller Subaru was better than any other car buying I have ever had. We sat down and talked about the Subaru brand and models that I was interested in like a couple of old friends, even though we just met. I kinda forgot that I was at a dealership. He is extremely knowledgeable and very friendly. More
Great service! Our outback was ready to retire and we had researched the Crosstrek planning to purchase one in the future. Our future came quickly and we needed wha Our outback was ready to retire and we had researched the Crosstrek planning to purchase one in the future. Our future came quickly and we needed what we found was a very popular car. John found just the one we wanted and everything from insurance to financing to trade-in was handled easily and professionally. This is our second car from John and he made the whole process very smooth. I should mention that Christina Mitchell was a great help as well as Lisa Samenfink. Everyone very professional and patient. More
Happy Happy Happy! The experience I had at Schaller Subaru was just WOW.! I was provided with both a great buying and service experience. Especially when considering my The experience I had at Schaller Subaru was just WOW.! I was provided with both a great buying and service experience. Especially when considering my saleswoman, Christina Mitchell. She was outstanding and exceeded all my expectations. Going into a car dealership can be a pretty stressful experience as it most commonly feels like predators pouncing on their prey and you are the prey. This was not the case with working with Christina. I never felt pressured. She was approachable, friendly, helpful, professional, and don’t even get me started on her personality and sense of humor. I really enjoyed my time working with her. Not to mention, she did assist me with buying the car I am absolutely in love with, sooooo you can say I’m pretty happy with her. Other than the amazing assistance I had from Christina, I was also happy with all the other services I received and the other employees I had a chance to meet. Unfortunately, I can not remember his name, but the man who spoke to me when talking prices was very kind as well. Seemed as though all he wanted to do was help me get what I wanted. Between lowering sales price, giving me more for my trade in, or doing whatever possible to help lower my estimated monthly payment, he was willing to work with me and did a lot of whatever I requested. The detailing employees also did a great job on the car. One even personally came out to the car while I was there to remove a mark on the seat right in front of my eyes prior to me making a decision. The detail of the inside and out of the car turned out great. The Allstate agent Kevin was also very friendly and wanted to make sure I understood everything. Kevin Savage, from the business office, who does all the paperwork with you and seals the deal, was also over the top amazing! Answered all my questions and lead me in the right direction with all my decision. Everyone was so easy to talk to. It was a fun and welcoming experience overall. I couldn’t be any happier. The buying process was also super quick and easy. I had come in Thursday looked at the car, test drove, and talked about prices. Then decided to return on Monday to buy. By the time Monday evening came around I was driving out of the parking lot with my new car and a huge smile on my face. YAY! Thank you to everyone at Schaller Subaru. I am one very happy customer. More
Terrific experience John and Kevin were patient and very informative. Neither were pushy. They were able to provide the car with the features I wanted. They accomadated m John and Kevin were patient and very informative. Neither were pushy. They were able to provide the car with the features I wanted. They accomadated my schedule. More