Schaller Subaru
Berlin, CT
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Big, big thank you to Christina I was really impressed with the friendliness and level of service Christina provided. I was in for service on my 2010 Outback and thought I'd take a l I was really impressed with the friendliness and level of service Christina provided. I was in for service on my 2010 Outback and thought I'd take a look at a car with the newest safety features. Christina was very knowledgeable as she filled me in on all my options. We took a test drive and chatted frankly and honestly about pros and cons. At no time did I experience any pressure. When I did decide to buy, Christina greeted me with the Outback manuals in which she had put sticky notes on all the important parts I'd want to deal with first so that I didn't have to wade through literally hundreds of pages to answer the simplest question. Then she took over an hour helping me set up the various apps and making sure I knew what each switch and light was about before I left the lot. I really appreciate that personal touch. I'd highly recommend her to any of my friends or family looking for a new Subaru. More
Friendly and helpful! My 2002 Subaru was starting to wear out, so I decided to look at some newer models. Christina helped me to sort through Schaller’s pre-owned inventory My 2002 Subaru was starting to wear out, so I decided to look at some newer models. Christina helped me to sort through Schaller’s pre-owned inventory to find a car that suited my needs and budget, then had me test drive the potentials. She gave me all the information I needed to find a great car, which I’m looking forward to driving for many years to come. More
Schaller Subaru is the best. We had a great experience buying another car from Schaller. Everyone was helpful, especially our salesman Mike. When we went for service on our 2012 S We had a great experience buying another car from Schaller. Everyone was helpful, especially our salesman Mike. When we went for service on our 2012 Subaru, we saw Mike.. We had purchased am Impressa two years ago, so we asked Mike about the Crosstrek. After going for a test drive in the Crosstrek, we were convinced that it was the car for us. We returned the next day and completed the sale. We were very impressed with the entire Schaller operation and will continue to use them for all our automotive needs. More
Christina is an excellent salesperson. The rest of the personnel that we dealt with were very professional, the additional optional accessories were added in is an excellent salesperson. The rest of the personnel that we dealt with were very professional, the additional optional accessories were added in a timely manner. More
1st Subaru I have never owned a Subaru & had a previously bad experience with another Schaller Dealership. That's why I have leased 3 Fords in last 4 years. I wa I have never owned a Subaru & had a previously bad experience with another Schaller Dealership. That's why I have leased 3 Fords in last 4 years. I wanted to check out the Subaru's based on there ratings & safety features. I made appointment and was introduced to Dan Walker. The experience my family & I had with Dan was wonderful. Best I have ever had with an Auto Sales person. Dan was very knowledgeable, polite, personable & courteous. The rest of the staff was a joy as well. I will certainly be looking at more Subarus. Nice work Schaller More
Wonderful Service Without Pressure First of all, when my husband and I walked into the dealership, I was surprised and very pleased to have a female salesperson greet us. I thought tha First of all, when my husband and I walked into the dealership, I was surprised and very pleased to have a female salesperson greet us. I thought that I would be more relaxed and less pressured working with a woman rather than with the expected male salesperson. My assumption was correct, although the men we spoke with during our visits were very congenial. Christina was very knowledgeable about the Subaru Forester that we purchased and strove to familiarize us with this vehicle as well. Not only did she take us for an initial test-drive, but also for a delivery test-drive to be sure that we were comfortable when taking our new vehicle home; she spent many hours working with us. Christina surpassed by far all our expectations. This was our third purchase from Schaller and our best experience yet. Kudos, also, to Lisa Chase in the financial office, who was extremely efficient and cordial. My husband and I had a wonderful experience at Schaller Subaru and are enjoying our beautiful Forester SUV. More
A Truly Great Experience! Christina at Schaller Subaru is the absolute best! This was my first time purchasing a car and she was very knowledgeable, patient, and understanding. Christina at Schaller Subaru is the absolute best! This was my first time purchasing a car and she was very knowledgeable, patient, and understanding. She dedicated a lot of time in explaining all the perks and safety features which is exactly what a first time car buyer needs. I have shared with my friends and co-workers the amazing experience I had at Schaller with Christina. This dealership really sets a new standard to how smooth the process should be. More
works with you, good atmosphere We had a really good experience with Schaller Subaru and especially with Christina coordinating the sales efforts and Lisa walking through the final f We had a really good experience with Schaller Subaru and especially with Christina coordinating the sales efforts and Lisa walking through the final financials. We actually missed out on one car which sold while we were debating the purchase over a weekend when we first visited; we decided to go back to Schaller at a later visit and got the car with the options we wanted -- so it all worked out. It's great this dealer isn't so aggressive that you feel pressured into a sale (hence our missed opportunity the first time) but when you are ready (as we were on our second visit) to purchase. Christina is really good with post-sales follow-ups so we got the impression that Schaller isn't a dealer that is only focused on the sale. More
Beautiful car and wonderful service The salesperson named Cristina Mitchell was very patient,knowgeable and professional on helping us choosing our car, we will highly recommend Cristina The salesperson named Cristina Mitchell was very patient,knowgeable and professional on helping us choosing our car, we will highly recommend Cristina to other people, keep up the good job. More
Purchased a car last month When you go into a dealership and are greeted, treated with respect, and given the time to think about the decision, that's quality service. Everyone When you go into a dealership and are greeted, treated with respect, and given the time to think about the decision, that's quality service. Everyone involved in the buying process took the time to answer all my questions. More