Schaller Subaru
Berlin, CT
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Purchased a Subaru I have been looking for a car for the past week and received the best customer service at Schaller Subaru. From the minute I walked in and until I lef I have been looking for a car for the past week and received the best customer service at Schaller Subaru. From the minute I walked in and until I left I knew this was the place I wanted to work with in finding a car. I would highly recommend Christina Mitchell and Kevin Savage. After this experience I would never consider going any place else for a car. More
David Perion David was no pressure. He however kept me interested in looking further at the Outback. He explained the options and safety devices. I would recommend David was no pressure. He however kept me interested in looking further at the Outback. He explained the options and safety devices. I would recommend David and Schaller Subaru to friends and family. More
Favorable I had a very favorable experience buying my Forester. Daniel was very knowledgeable and treated me with respect. I have spoke with Daniel on a a cou I had a very favorable experience buying my Forester. Daniel was very knowledgeable and treated me with respect. I have spoke with Daniel on a a couple other occasions and he bent over backwards to be helpful and answer questions each time I spoke with him. Thanks you, Daniel. I'm glad I met you. Lisa Samenfink was also courteous, and knowledgeable. More
Amazing Just an amazing experience from a group of people who went out of their way to help you. Will come here again and again. Cannot say enough good things Just an amazing experience from a group of people who went out of their way to help you. Will come here again and again. Cannot say enough good things. More
Great customer service My wife and I bought a Forester here and it was a very positive experience. Jerry and everyone we met was extremely friendly and helpful. They were ve My wife and I bought a Forester here and it was a very positive experience. Jerry and everyone we met was extremely friendly and helpful. They were very accommodating of our schedule and there even is a child play area in the show room. The financing was painless and the process overall went quite smoothly. More
The best buying experience with a car dealership. This started with a phone call and it went from there. Many dealerships don't want to discuss price and details over the phone, no problem with Schall This started with a phone call and it went from there. Many dealerships don't want to discuss price and details over the phone, no problem with Schaller Subaru. To say they made it easy does not even begin to describe the process, but it was very pleasant the whole way. All our questions were answered and we were never rushed. The salesman was very knowledgeable and anticipated our next questions. The difference between Schaller and other dealerships is like night and day. We will be back when we are in the market again. More
Awesome Very helpful and friendly staff!! They took the time to make us feel comfortable with our purchase!! I would highly recommend this dealership to any Very helpful and friendly staff!! They took the time to make us feel comfortable with our purchase!! I would highly recommend this dealership to anyone looking for a new car. More
My New Impreza This is my second Subaru and second one I bought at Schaller Subaru, however it was the first time buying it on my own. Initially I was a little stres This is my second Subaru and second one I bought at Schaller Subaru, however it was the first time buying it on my own. Initially I was a little stressed out, but the team made sure that I was fully informed and comfortable with all the little decisions I had to make. The experience couldn’t be any more pleasant, and I would like mention here Jerry and Lisa S. They are both great at their jobs. Lisa made sure I was at ease with each financial decision, and Jerry was extremely patient, answered every question and found me the exact car I wanted. Big thank you to the entire team. Keep up the good work! More
Leasing a 2018 Forester Dave Pricone deserves the highest recommendation for his knowledge about the Subaru Forester and his determination to get us the car we wanted as quic Dave Pricone deserves the highest recommendation for his knowledge about the Subaru Forester and his determination to get us the car we wanted as quickly as possible. He is outstanding at his job. Thanks also to Marc and Kevin. More
Hellish, Unprofessional, Almost Criminal This was the most unprofessional experience I have encountered in my life. Everything was a mess. We were never even greeted when we walked in. Aft This was the most unprofessional experience I have encountered in my life. Everything was a mess. We were never even greeted when we walked in. After 20 minutes we had to beg someone to show us a car. Then when we finally put down a $5200 deposit, we couldnt get the car registered. Money was put down June 12 and 6 weeks later we still didnt have plates or a registration. The managers gave us a run a round. They blamed everyone (previous owners, previous dealer, dmv). They took no responsibility. They did allow us to have the car with dealer plates. We had to put our insurance on the car because we were promised the real plates and registration every day. After 6 weeks we wanted out of the deal. The owner, Art Schaller was rude, arrogant and chauvinistic. They wanted us to pay mileage. We had to get an attorney to get out of a deal. I would beg people not to use this dealer. Nothing positive came from this experience, other than knowing that I will never use them! More