Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Schaller Honda - Service Center

New Britain, CT

4.3
373 Reviews
Call Service Center (860) 826-2022

373 Reviews of Schaller Honda - Service Center

Sort by
May 14, 2024

Staff is pleasant and attentive. Problems generally resolve first time. This service went well no issues as yet. More

by markir117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 10, 2024

Not even 48 hours after having my car serviced, my car shut down and needed a brand new battery. While it was being serviced I received a document that stated what items needed to be replaced. The battery More

by fanellidm87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed above.
Report | Print
May 14, 2024 -

Schaller Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

May 10, 2024

Communication by the service department is very good. The writers are polite and knowledgeable. Thee waiting room is need of an update. More

by mr.g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 10, 2024 -

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 10, 2024

Good customer service - friendly staff . Fit us in for service quickly . Kevin was great to work with More

by cindy.parker11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 10, 2024 -

Schaller Honda responded

Thank you so much, Cindy, for your excellent review! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us here at Schaller Honda to be a positive one. Please don't hesitate to reach out if you need anything else.

May 10, 2024

Convenient location, and good hours to bring your vehicle to get serviced. And everyone is so pleasant. More

by nancycerda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 10, 2024 -

Schaller Honda responded

Thank you so much, Nancy, for your kind words and for leaving us this wonderful feedback!

May 10, 2024

I brought my Honda CRV in for an oil change and was informed of some other problems that needed immediate attention. So they were able to bring me home and back with their shuttle service. Everything More

by MISSCATM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis (the driver) and Carlos in the Service Center
Report | Print
May 10, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

May 07, 2024

Very pleased , young lady was very nice and kind. I usually come here for all my services . And everyone is great ! More

by addcandyhall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

May 07, 2024

Very courteous and thorough. The service advisor kept me apprised of my situation and made recommendations for future service. More

by lisasach65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience, Lisa! We sincerely value your business and look forward to your next visit.

May 04, 2024

Everyone I had business with at Schaller Honda were courteous, informative and easy to understand the need and process for a safe and reliable automobile. I'll be BACK, THANK YOU. More

by buddjd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Torre
Report | Print
May 06, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Schaller Honda. Dylan and our team appreciate your business and hope to see you again soon!

May 03, 2024

Although I had an expensive repair and my Navi system was unrecoverable, the staff was polite, informative and professional. Kevin Peart was a great help to me. Even the cashiers were very helpful. I have p More

by Penny Cabata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Peart, Luis Ayala
Report | Print
May 04, 2024 -

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

1
...
8
9
10
...
38