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Schaller Honda - Service Center

New Britain, CT

4.4
317 Reviews

317 Reviews of Schaller Honda - Service Center

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June 16, 2024

Service was good. They were clear on time and what had to be done. Keys were left in my car, but I was able to run them back in. More

by tyler.caisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel?
June 15, 2024

Dylan was a wonderful service advisor, he help understand what to do and not to on my car. More

by lcaraballo24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos “5 stars”
June 12, 2024

From the moment we arrived, Kevin’s professionalism and friendly demeanor stood out. He took the time to listen to my concerns and explained the necessary repairs in a way that was easy to understand. K More

by JoanneB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Jun 13, 2024 -

Schaller Honda responded

Thank you so much for your kind words, Joanne, and for taking the time to leave us this wonderful feedback!

June 11, 2024

Dont think communication was good from one person to another at Schaller. Dylan was great and was interested only in making me happy. Spent more than I expected, which isnt cool. More

by rpompile
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan
Jun 15, 2024 -

Schaller Honda responded

We are pleased to hear that Dyaln provided you with a positive experience but we would like to know if there's anything we can do to resolve the issue that you experienced. Is it possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

June 11, 2024

Very good service as always. kept us informed as whar was going on with cae More

by jcc5959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Schaller Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Schaller Honda.

June 11, 2024

Service is always thorough and the technicians are very knowledgeable and great at explaining services performed and/or recommended. More

by J_freedom54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
Jun 11, 2024 -

Schaller Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

June 11, 2024

The service it was outstanding! ! Very professional! Always great service. Happy that we purchase and get service with you guys!! More

by dpremto
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

June 11, 2024

Very nice service! !! I love the coffee machine 😂, very easy to schedule thru the internet More

by miledvilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Schaller Honda responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything Christopher, Yira, and our team can assist you with in the future, please let us know.

June 08, 2024

Service was thorough and tech explained everything in great detail. Would very much recommend to anyone More

by doannguyen423
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan
Jun 09, 2024 -

Schaller Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Schaller Honda, we look forward to having you as one of our valued customers for many more years to come!

June 07, 2024

The service rep, Kevin, was very helpful, pleasant, courteous and explained the work and experience completely. More

by joehygy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2024 -

Schaller Honda responded

It's great to hear that we were able to help you out, Joe. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Schaller Honda!

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