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373 Reviews of Schaller Honda - Service Center
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February 04, 2024
Excellent service in spite of the computers being down the day I was there. They did a battery cable recall replacement service. Due to the estimated time required for to do the service, Schaller gave me the day I was there. They did a battery cable recall replacement service. Due to the estimated time required for to do the service, Schaller gave me a ride home and back. They could not give me a receipt due to the compute issue. I went in a week later and they gave me a receipt to show the recall work was completed. I bought the car from them and have no hesitation in bringing my car back to them for service. More
by grmchek
Verified CustomerEmployees Worked With
February 03, 2024
Good service. It would be good if they didn’t recommend service not in or contradictory to the maintenance minder and maintenance schedule in the manual. They shou It would be good if they didn’t recommend service not in or contradictory to the maintenance minder and maintenance schedule in the manual. They should also check previous work I had done. It was recommended I do a break fluid change. I did that the last time I was there. More
by TJGRIFF15
February 03, 2024
I would have given them 5 stars but the technician left the paper floor mat in the car. Also, when I dropped my auto off, I mentioned that the issue I was having could have been related to the previous re the paper floor mat in the car. Also, when I dropped my auto off, I mentioned that the issue I was having could have been related to the previous repair that I had done there a few weeks prior at their shop. They must've agreed, because they fixed my new issue and didn't charge anything. More
by hobble.karaoke.06
Employees Worked With
Dan
February 02, 2024
Friendly, prompt and efficient service. Great communication from the staff about what was needed, timing and cost. Great communication from the staff about what was needed, timing and cost. More
by PerkinWarbeck
Employees Worked With
January 30, 2024
My service adviser Kevin was so attentive and listened to all the issues my car was having and wrote down every detail. He made me feel heard and comfortable. He got me a ride home and kept in touch with the all the issues my car was having and wrote down every detail. He made me feel heard and comfortable. He got me a ride home and kept in touch with the progress. In the end my car was diagnosed properly and fixed (knock on wood) I had a horrible experience the week before at Manchester Honda. They misdiagnosed the problem there and sent me home with my car to only have the problem lights come back on after a few miles. I felt like everyone was so kind at Schaller Honda. Even the person who drove me home had the most relaxing quiet music playing and I’m normally a backseat driver but he drove so well and I felt safe. I have to drive farther to go to Schaller Honda but it’s worth it to be treated so kindly with such respect. More
by leebiase
Employees Worked With
Kevin (service department)
January 25, 2024
There was good customer contact. I had a great shuttle driver that was social and good driver.prices high I had a great shuttle driver that was social and good driver.prices high More
by WIKIERA
Employees Worked With
January 25, 2024
Service was prompt and my concerns were addressed by Kevin Peart. Thank you for taking care of my car. Kevin Peart. Thank you for taking care of my car. More
by jliv47
Employees Worked With
January 24, 2024
Summer and George were very congenial and I appreciated their help with a few things that needed to be addressed...... Their warmth and kindness made it a very positive situation..... and it was fast and their help with a few things that needed to be addressed...... Their warmth and kindness made it a very positive situation..... and it was fast and reliable.......... More
by bobbyjohn17
Employees Worked With
I only had contact with George and Summer
January 23, 2024
Thank you once again for your fast and reliable service. Schaller is the best dealership in Connecticut. Schaller is the best dealership in Connecticut. More
by suehdz6
