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Schaller Honda - Service Center

New Britain, CT

4.3
373 Reviews
Call Service Center (860) 826-2022

373 Reviews of Schaller Honda - Service Center

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February 16, 2024

Everything was very good, only had to wait about 20 minutes for my car. Brought it in for a recall. More

by melissamarchetti
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2024 -

Schaller Honda responded

Thank you, Melissa, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 16, 2024

Great communication. Was kept in the loop for the entire service appointment! Easy drop off and pick up. More

by tsimpson4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Feb 16, 2024 -

Schaller Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaller Honda.

February 16, 2024

Super easy and quick. They took my car right in and it was done in about 30mins! With the inspection video as well. More

by cookielover231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Marquis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 18, 2024 -

Schaller Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Schaller Honda, we look forward to having you as a valued customer for many years to come!

February 16, 2024

Prompt, accommodating, helpful and considerate…from scheduling to checking out…everyone was professional! Thanks especially to Dylan and the shuttle driver…one of the best experiences in my 17 years a More

by mjlund06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

Schaller Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

February 16, 2024

Had an issue with my new car soon after purchase. They promptly resolved the issue. Highly recommend. More

by jasonarcher
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Boucher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Celone
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 18, 2024 -

Schaller Honda responded

Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

February 10, 2024

Was in and out for an oil change in about a half hour so I was happy! Thanks! More

by brianne11980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2024 -

Schaller Honda responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Brianne, and look forward to your next visit.

February 09, 2024

The service was good but the paint was damaged when the masking tape was removed. Ron put a claim into Honda but if Honda doesn’t pay then Schaller must pay for the repair. More

by TOMASLAPOINTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher "CP" Slicker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yira 'GiGi' Roldan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 09, 2024 -

Schaller Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

February 09, 2024

inspection for a seatbelt recall. in and out very fast. 40 minutes. service consultant kevin peart excellent to work with. very attentive to your needs. More

by gdd0616
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin peart
Report | Print
Feb 09, 2024 -

Schaller Honda responded

Thanks for sharing your thoughts about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

February 09, 2024

Kevin was very helpful saved me time and he is appreciated thank you very much More

by cweid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
Feb 11, 2024 -

Schaller Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 07, 2024

Technician was great but found pricing VERY expensive Leaving with a charge of over $600 was not expected on a vehicle with only 18,000 miles More

by JERRY.ROMEO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yira 'GiGi' Roldan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2024 -

Schaller Honda responded

Jerry, Thanks for sharing about your experience with Schaller Honda. We appreciate your business and hope to see you again soon!

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