Schaller Honda
New Britain, CT
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Best Car Buying Experience ever! If you want a great car buying experience see Angel Rivera! Angel guided me though the process with a professional manner. He did not rush me or press If you want a great car buying experience see Angel Rivera! Angel guided me though the process with a professional manner. He did not rush me or pressure me! The best car buying experience I have ever had! Thank you Angel Mike. More
Outstanding Salesman - Angel Rivera If you want a quality car purchasing experience, then you want to see Angel Rivera at Schaller Honda. He is an upfront and honest salesman who is int If you want a quality car purchasing experience, then you want to see Angel Rivera at Schaller Honda. He is an upfront and honest salesman who is interested in getting you the best vehicle and value. Both my son and I leased/purchased cars from him and I will buy from Angel again. Trust me. You will not be disappointed. More
Excellent buying experience The buying experience was great. No hassle transaction, no pressure. The dealership is very much willing to work with you to make the purchase a smoot The buying experience was great. No hassle transaction, no pressure. The dealership is very much willing to work with you to make the purchase a smooth one. The sales person, Jacob Rogers was great to work with. He knows the product well. Michael Bates, the sales manager was pleasant as well. I like the new car! More
Helpful, Accommodating, Friendly The first person that we met as we walked into Schaller Honda was Jacob Rodgers. He created such a relaxed atmosphere that we were very comfortable w The first person that we met as we walked into Schaller Honda was Jacob Rodgers. He created such a relaxed atmosphere that we were very comfortable working with him. From there forward we were very pleased and impressed with everyone else that assisted us in buying our new car. We will return to Schaller for our next car. More
No Integrity Really unfortunate. I was raving about this place 2 days ago. Got our third car from this dealership a few weeks ago. Today a surprised with $3600 i Really unfortunate. I was raving about this place 2 days ago. Got our third car from this dealership a few weeks ago. Today a surprised with $3600 in fees that were not disclosed. Scam. Shady. Never again. Beware. More
General Services Last year I extensively serviced my Honda at Schallers and as usual the service was excellent. From the helpful staff to the mechanics, the experie Last year I extensively serviced my Honda at Schallers and as usual the service was excellent. From the helpful staff to the mechanics, the experience was a positive one. They provided me with shuttle service all the way to East Windsor, which was a blessing for me. I again need auto body work, new rear bumper and body side molding. My car is a 2003 in very good condition. I plan on keeping it. Again, my experience was met with great service, follow up, and a gentleman in the Auto Body Shop named Mike who led me through the process with friendliness, helpful information and judgment, and followup to match. Thank you to a tech named Jim who followed up with me also! The results were just great! From my first phone call to the finish line, I was a happy customer! I wouldn't take my vehicle anywhere else because I trust this dealership. I used to live in New Britain years ago and Schaller was the BEST around and still is to this day....that was over thirty years ago! Kathy More
Paid for service that didn’t happen I was there Friday for the hundred miles service I paid 560 to have my serpentine belt spark plug and valv gasket. When I was there to pay I notice th I was there Friday for the hundred miles service I paid 560 to have my serpentine belt spark plug and valv gasket. When I was there to pay I notice the surpentine belt was not on the repair. The girl came out and said it was done it was part of the 100 miles change. When I got home my son looked at my car and said the belt wasn’t change. When I called the girl I told her she lied and the belt wasn’t changed. I was upset and did raise my voice beacause I asked her there and she kept saying yes it was. She said if I keep raising my voice she will hang up on me. I asked for manager she said he wasn’t there. Now I have to go back Saturday to get it done and she said for no charge. No kiddingI already paid for it? Is is because I was old and a women she was playing me for a sucker. If my son didn’t look I would of never known! So much for Schiller Honda. There other Honda dealers ! I loved that place but thank God my son decided to look,! ROTTEN SERVICE!!MrsMorehouse More
Typical Car Dealer Gimicks This place makes my skin crawl. Jake was a joke as a salesman. Never returned emails or calls. What he didn't know he just made up. Typical man behind This place makes my skin crawl. Jake was a joke as a salesman. Never returned emails or calls. What he didn't know he just made up. Typical man behind the curtain gimmicks. More
Teamwork at it's best! One of the nicest salespersons I've had the pleasure working with, Jorge Vazquez. He was precise, asked the right questions which helped me make the r One of the nicest salespersons I've had the pleasure working with, Jorge Vazquez. He was precise, asked the right questions which helped me make the right choice on my purchase of a 2016 Honda HR-V. The sales process was handled professionally when I received the car starting with Mark who walked me through setup of my phone (finally have Bluetooth capability in my car) and showed me the highlights of the car, to Melissa who helped with my granddaughters car seat, and Kevin in finance that explained the sales contract in easy to understand terms. Hats off to Phil, who manages the team, great job and thanks to all! I love my HR-V! More
Oil change but no oil! Had an oil change on my 2014 Accord, but they didn’t put the right amount of oil in (if any). After 5,000 miles the car was making a noise, checked th Had an oil change on my 2014 Accord, but they didn’t put the right amount of oil in (if any). After 5,000 miles the car was making a noise, checked the oil and it was BONE DRY! Immediately filled it and took it to another Honda dealer where I had the oil changed and did 2 follow up visits to see if the oil was leaking or burning, and it checked out fine. I’ll NEVER go to Schaller again. I did call to speak to the service manager. He wasn’t there and I was assured that he’d call me back...which he never did. If you have an oil change, immediately check your oil levels after leaving. More