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Schaller Honda

New Britain, CT

4.5
738 Reviews
Schaller Honda has a long-standing history in the Middletown, Newington, Berlin, Cromwell, West Hartford, and Bristol area. In the spring of 1953, Art Schaller’s grandfather, Gustave Schaller, founded a dealership in New Britain as a means of serving the automotive needs of a budding community. In the first year of business, Schaller had eight employees and sold approximately 200 new and used vehicles. Today, Schaller Honda maintains the family values and small dealership mindset as part of Schaller Auto World, but on a greater scale. As the marketplace has grown, so has the company. Schaller Honda was added in the spring of 1987, and has grown to a staff of 200 employees while still striving to offer the personalized experience that the community has come to know and expect. That includes focusing on what drivers need and want from their vehicle purchase, not on the cars our sales representatives are trying to sell. It also means paying attention a driver’s budget in order to showcase the offers and incentives we have on new Honda models, as well as our vast selection of used models from Honda and other automakers. Our finance team also works diligently to set you up with financing that meets what you can afford, or lease terms you’re entirely comfortable with. In our service department, our technicians will pay attention to your specific maintenance and repair requests, working to complete them as quickly and efficiently as possible to get you back on the road. For more than 60 years, the Schaller family has presented the community with precisely what a dealership experience should entail. Experience this for yourself by paying us a visit at 1 Veterans Dr. in New Britain, CT, and don’t hesitate to get in touch if you’d like to learn more.
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1 Veterans Dr

New Britain, CT

06051

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Showing 738 reviews

July 13, 2021

Brought a Honda Accord from this dealer for over $25000 and it had no spare tire or flat kit. My sales lady Loriann told me that I can purchase a spare tire from them if it doesn’t have one there’s nothing More

by Aaron
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Loriann Close
April 10, 2021

Customer service is horrible. You do not stick to your word when you promise a Customer something for there vehicle you just give them the run around and it seems like nody knows how to help anyone or ans More

by Kqj6930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael B sales Manager , Lisa Chase, Michael Bates
November 19, 2020

Do not buy a used car from this dealership. They will not stand behind the cars they sell to you. Sales is unhelpful and arrogant. More

by Schaller stinks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Landers
October 04, 2020

I was looking for a used car and found it at Schaller. JJ, My salesman went above and beyond. They delivered quality service and the process went smoothly. Even after the sale they were attentive to my qu More

by Cllazariphone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JJ Great Help through the process
July 29, 2020

Just an oil change Went for early morning oil change 07/28/20, long story short. Was greeted by a condescending, loud, and extremely poor listener service person. Why wo More

by sue7450
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
unsure
September 18, 2019

Happy customer I needed a used car in good condition and found the dealership by accident. I went in Schaller Honda without appointment but the attitude, time and at More

by Stefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Heynes
July 17, 2019

Thanks for the great service. I was very impressed with your team manager Russell Tomazic to be very courteous to me at all times and of very high quality in the service to my Hond More

by Zoomy10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Tomazic
June 28, 2019

New 2019 Civic Si Had a great experience at Schaller with Angel Rivera. I came in wanting to buy a 2019 si and left with one the same day for a great deal. Angel was ve More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
June 26, 2019

Angels the man 2019 civic si I went to angel with cars I had in mind. He put me in the right direction with the car that I have now. He got me approved and all set with the car in More

by Eyesaiah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
June 26, 2019

Awesome experience buy a used car from angle Angle was a awesome sales men gave me his undivided attention and ik what car i want and he made sure to get it done and approved even having another More

by Eddy0417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Rivera
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