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Sawyer Lyons Buick GMC of Randolph
Randolph, NJ
219 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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219 Reviews of Sawyer Lyons Buick GMC of Randolph
September 13, 2016
Great Experience I was truly not looking forward to car shopping due to poor prior experiences. Our sales rep Suzanne was very straight forward with the price and resp I was truly not looking forward to car shopping due to poor prior experiences. Our sales rep Suzanne was very straight forward with the price and respectful of my time. This is a great dealership with a "family" feel and recommend them to anyone looking to get into a new GMC or Buick. More
by Jamesdes
Employees Worked With
Suzanne Cimbal
September 12, 2016
fast and easy buying process I drove 2 hours out of my way to this dealer to buy a car on the promise that it would be a really smooth experience. It was my third car purchase and I drove 2 hours out of my way to this dealer to buy a car on the promise that it would be a really smooth experience. It was my third car purchase and by far and away the best. Every employee was kind, not pushy, and diligent. The facility was spotless and modern. The car price was very competitive. And there was no effort to sell me extras that I did not need. You cannot go wrong with this dealership. More
by Richard Weir 4
Employees Worked With
Jonathan Weiner, Daniel DiPrimo
September 07, 2016
Enjoyable sales experience Did my internet research on price and info on Buick Encore. The salesman Dan Diprimo was low pressure and there to help. He provided a very competitiv Did my internet research on price and info on Buick Encore. The salesman Dan Diprimo was low pressure and there to help. He provided a very competitive price right up front when I said I enjoyed the test drive and wanted the car. Did not have to haggle since I believed the price was fair. A nice pleasant dealership and not one of those big pushy dealerships where you feel pressure that they need to make their sale numbers. Recommended! AAAAA+++++ More
by Tony P.
Employees Worked With
Jonathan Weiner, Daniel DiPrimo
August 19, 2016
Excellent Service! I went to buy a 2016 Acadia, which I have been wanting for sometime, but was difficult to come along. Suzanne moved wind and earth, along with Joseph I went to buy a 2016 Acadia, which I have been wanting for sometime, but was difficult to come along. Suzanne moved wind and earth, along with Joseph Bourdon to find me a truck and they did! They always kept in touch with every step of the process and made my car buying experience a pleasant one! They have gained a lifelong customer and I'm very happy and grateful! More
by Florencia
Employees Worked With
Joseph Bourdon, Suzanne Cimbal
August 04, 2016
If I could give no stars, that would be too much I have owned GMC trucks for quite a long time. I currently own a 2013 GMC Yukon Denali and a 2015 3500HD Denali. My wife took the Yukon in to get an I have owned GMC trucks for quite a long time. I currently own a 2013 GMC Yukon Denali and a 2015 3500HD Denali. My wife took the Yukon in to get an oil change. They conducted the oil change then proceeded to come out with a quote to replace front brake pads and rotors and the oil cooler line. Both very simplistic procedures with inexpensive parts. They quoted almost $1500!!!! I immediately told her to get out and run away very fast. A quick search online results in parts (AC DELCO) for about $250. I can do both jobs in a couple hours out of my garage. This is ridiculous. I really want to go in and give them a piece of my mind, but it would be a waste of time. Instead, I will put this here in an effort to prevent someone from going in and getting totally taken. More
by hoop
Employees Worked With
Harry Kupper Jr., Teresa Lateer
August 03, 2016
DISHONEST, RUDE WORST EXPERIENCE I EVER HAD I brought my car here for SERVICE they SCRATCHED my car and BROKE THE DRIVER DOOR PANEL, when i asked them about it i spoke with "Bill" which has th I brought my car here for SERVICE they SCRATCHED my car and BROKE THE DRIVER DOOR PANEL, when i asked them about it i spoke with "Bill" which has the worst attitude and the worst customer service skills, he said they were not gonna be responsible so i spoke with "Vincent" which i assume is the service manager and he said they are not gonna be responsible for it (even tho this all happens while they had my car). I had to file a police report so there is record of this. Is unbelievable that they can just get away with something like that, it makes me feel DISGUSTED about people like them. VERY DISHONEST & RUDE. STAY AWAY FROM THIS PLACE!!!! More
by Vivian A.
Employees Worked With
BILL - VINCENT
July 28, 2016
"Very pleased and satisfied" I just purchased my 2016 Buick Envision from Jim Salerno Buick-GMC and I couldnt be more pleasesd with my experience. My salesman, Dan DiPrimo, wa I just purchased my 2016 Buick Envision from Jim Salerno Buick-GMC and I couldnt be more pleasesd with my experience. My salesman, Dan DiPrimo, was extremely helpful and answered all of my questions which made my buying process easy from start to finish. The entire staff is top notch too, friendly, helpful and courteous. I love my new car and I will certainly be a return customer to Jim Salerno Bucik-GMC! More
by Sara L Budd
Employees Worked With
Daniel DiPrimo
July 09, 2016
Awesome and Friendly This is our second car from Salerno. We would especially like to B and Luis Garcia. You shoulf have more people like this young man. We recommend he g This is our second car from Salerno. We would especially like to B and Luis Garcia. You shoulf have more people like this young man. We recommend he get a rating of 10. Overall the dealership deserves a rating of 20 stars. Thanks again for the ever so friendly staff. Earl t. & Beatrice E. Daniel More
by daniel7269
Employees Worked With
Luis Garcia, Joseph Bourdon, Robert Caravano
July 06, 2016
Very satisfied with our decision! This is our second leased vehicle with Jim Salerno, our family is very satisfied with our new Enclave with three full size seating rows. It's a great This is our second leased vehicle with Jim Salerno, our family is very satisfied with our new Enclave with three full size seating rows. It's a great vehicle that seems like it glides.. The Salerno team is focused on the customer and makes you feel comfortable inside the dealership pre & post sale. Had a great experience with our sales executive Bob Caravano, a genuinely nice man who contacted us a few months prior to our Acadia lease. Bob spent a lot of time with us reviewing options and was determined on finding us the right vehicle for our needs and keeping us within our budget which was important. Thanks also to their GM Joe Bourdon for his efforts, Joe helped us locate discounts offered by my employer and I like the way he supports his team and how he worked with us once again to put together the right deal for us. Regarding service, Salerno is top notch in this area as well.. More
by Justpretend2001@yahoo.com
Employees Worked With
Joseph Bourdon, Jonathan Weiner, Robert Caravano
June 24, 2016
Extremely Satisfied On All Counts We give our salesman, Bob Caravano, an A++ for going above and beyond his sales duties. We were very specific with what we wanted in our new car and We give our salesman, Bob Caravano, an A++ for going above and beyond his sales duties. We were very specific with what we wanted in our new car and Bob wasn't deterred. He was patient and helpful through every step of the way. It didn't take long before he had located a car for us. He took the time to fully explain the ins and outs of our new car and ensure that we were comfortable with it before we drove off the lot. He let us know he was there to answer any further questions, even after the sale. It was our pleasure to have Bob as our salesman. We are very appreciative of Bob and the other team members at Salerno for making this a hassle-free and enjoyable experience. We highly recommend this dealership. Everyone there was very kind and attentive to all of our questions, wants, and needs. More
by CRJ23
Employees Worked With
Jonathan Weiner, Robert Caravano
