Sawyer Lyons Buick GMC of Randolph

car purchase I was very fortunate to work woth George at Salernos. He was very helpful from the time I walked in til the last paper signed. He made the overwhelmi I was very fortunate to work woth George at Salernos. He was very helpful from the time I walked in til the last paper signed. He made the overwhelming experience exciting and stress-free. I would recommend George and Salernos to everyone of they want an awesome car buying experience. More

Poor Customer Service When I went to this dealership I inquired about a specific car I was not at all happy with the salesman. After a few minute conversation he basically When I went to this dealership I inquired about a specific car I was not at all happy with the salesman. After a few minute conversation he basically said to pray to the fairy god mother and wish for her to deposit money into my bank account. Completely unprofessional and I would not recommend this dealership to anyone! More

Being lied to is never okay I purchased a used Jeep Liberty. Car appeared in excellent condition. I did get a great price and deal on the car. I was told the car had new breaks a I purchased a used Jeep Liberty. Car appeared in excellent condition. I did get a great price and deal on the car. I was told the car had new breaks and I knew I'd need new tires in abt a year. Not a problem. I drove the car to work after picking it up and car ran great. I drove it home the next morning and it was smoking from the drivers wheel. The caliper had stuck to the rotor and the brakes and caliper needed immediate replace, the other brake pad seemed ok. I noticed excessive brake dust from the other brake and low and behold, the other caliper is also getting stuck. To be assured the car had new brakes then both need immediate replace it absolutely unsafe. I would have replaced the brakes and calipers myself had they told me upfront they needed them. It's not a huge cost but to be told basically a flat out lie that they were new is unacceptable to me. Very disappointed with being lied to. More

Outstanding experience, highly recommended Back in 2011 I was looking for an Acadia and visited multiple GMC dealerships. I was completely dissatisfied with the salesmen, management, and the Back in 2011 I was looking for an Acadia and visited multiple GMC dealerships. I was completely dissatisfied with the salesmen, management, and the car buying experience. In speaking with a coworker, I was referred to George Gregory at the Salerno Buick GMC dealership. Since then, I have only dealt with George Gregory for all my car buying needs. I live over 40 miles from this dealership and drive out to Salerno because of George Gregory. George is an honest man who makes the car buying experience pleasurable. George genuinely takes interest in your needs and goes the extra mile to make sure you are completely satisfied. At this dealership, I finalized the transaction with Joe Bourdon and Jonathan Weiner who very helpful in their respective areas. Go visit George if you need a vehicle... More

Inept Please do not waste your time or money. Technicians have no idea what they are doing. Went in for a noise - sounds like wheel bearings not sure. DID Z Please do not waste your time or money. Technicians have no idea what they are doing. Went in for a noise - sounds like wheel bearings not sure. DID ZERO DIAGNOSTICS!!! They replaced ONLY 1 wheel bearing. Who does that? You ALWAYS replace BOTH wheel bearings on the same axle. Went back - sound still there. They replaced 2nd wheel bearing. sound still there. Technicians didnt bother to find why there was a loud sound. A loud roaring noise- maybe the rear differential?????? Technicians also said tires need to be rotated- I HAD BRAND NEW TIRES PUT ON LAST WEEK!!!! DONT WASTE YOUR MONEY!!! More

Great experience George made the process easy from start to finish. He was Honest and helpful explaining the car and purchase. Genuinely cared Would definitely reco George made the process easy from start to finish. He was Honest and helpful explaining the car and purchase. Genuinely cared Would definitely recommend him! More

Great experience, no pressure Bob was great and very informative in the process of leasing my Acadia. He took his time in answering my questions. There was no pressure. It was a gr Bob was great and very informative in the process of leasing my Acadia. He took his time in answering my questions. There was no pressure. It was a great experience. More

Great experience--huge help with my last lease My sales person was Bob Caravano. He was outstanding to work with--very knowledgeable and nice. No pressure. He jumped through a lot of hoops to help My sales person was Bob Caravano. He was outstanding to work with--very knowledgeable and nice. No pressure. He jumped through a lot of hoops to help me with a confusing situation with the lease on my old vehicle and getting an answer related to the inspection report on the turn in. Helped structure a deal for a lease of a new Acadia that I think is a great deal. I would highly recommend Jim Salerno (this is my third vehicle from them) and especially Bob! More

Classy and Comforting I am a first time car buyer and after researching multiple makes and models, I narrowed my search down to a GMC Terrain and Buick Enclave. Jim Salern I am a first time car buyer and after researching multiple makes and models, I narrowed my search down to a GMC Terrain and Buick Enclave. Jim Salerno Buick GMC profiled really nicely everywhere I visited online and I specifically noticed George Gregory's profile on here and it jumped right out that I wanted to work with him. I must say, while I was not able to make an immediate purchase, George completely dispelled my age old fear of walking into a car dealership and feeling pressured and being duped to just get me buy something. He completely expanded my comfort zone, explained everything perfectly so I am fully knowledgeable to the features and benefits of both vehicles and was very classy and kind in his approach. Thank you George and Jim Salerno Buick GMC for making my initial experience a great one and I will be making a decision soon! More