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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
949 Reviews

949 Reviews of Sawyer Chevrolet - Service Center

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December 18, 2024

Very nice experience. Entire staff was very friendly and courteous. Mike Capasse was awesome. He was very knowledgeable as well as very professional in his handling of my More

by GEORGE.CICAK1955
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 18, 2024 -

Sawyer Chevrolet responded

Thank you for your very kind review, George. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

December 18, 2024

I just switched to this dealership from Romeo and the difference is unbelievable starting from your service advisors. Write down to picking up the vehicle. More

by KCREALESTATELLC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Saltis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 13, 2024

Service was thorough and done in a timely manner. Did not have any contact with the service people. More

by BANDPTICE
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Saltis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

December 10, 2024

Timely service. and good communication. Service as expected with no delays so I was satisfied. More

by scott.lundy
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Scott, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

December 10, 2024

Dropped off truck and thought a week was more than enough time to do the service on emergency brake but they did not have it complete. They are friendly but don't seem to have enough help. More

by KLOUGHEED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 10, 2024 -

Sawyer Chevrolet responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

December 09, 2024

Always a pleasure to come here and have my truck looked at. I know they don't forget to do anything that needs to be done. More

by LARRYSTUPPLEBEEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2024 -

Sawyer Chevrolet responded

Thank you, Larry, for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 09, 2024

Everyone polite, helpful. Answered questions, work done in timely manner. Waiting room comfortable. Would recommend. More

by Doolanebld
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech on video and transport drivers all professional
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Dec 09, 2024 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 05, 2024

Always wonderful service and friendly , helpful people! Thank you all so much for all you do! More

by lsinger91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

December 05, 2024

Polite and accommodating. No pressure from the sales department. Purchasing a truck was quick and easy. More

by derrick.conte
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2024 -

Sawyer Chevrolet responded

Thanks, Derrick, for sharing about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

December 04, 2024

Always pleased and happy with the service our vehicles get. Friendly environment. Love the video inspections. More

by smolinam783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Siracusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Luvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Riordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2024 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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