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Mike Capasse

Overview Reviews (729)

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Mike Capasse

Service Advisor

Sawyer Chevrolet

351 W Bridge Street
Catskill, NY 12414

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4.9

729 Reviews

Overview Reviews (729)

Dealership Experience

7 yrs

Industry Experience

20 yrs

Languages Spoken

English

4.9

729 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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729 Reviews of Mike Capasse

July 20, 2026

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Employee Rating

Everyone was pleasant and informative. Took my car at exact time i was due there. Fast service and had me out in record time. Took my car at exact time i was due there. Fast service and had me out in record time. More

by vanwie79

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 20, 2026 -

Sawyer Chevrolet responded

We’re delighted our team welcomed you right on schedule and completed service quickly. We’re pleased your Buick Encore GX was handled efficiently and that you felt informed throughout. Thank you for sharing your feedback and for trusting us with your vehicle.

July 19, 2026

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excellent service department -work was done quikly and properly. I will return for future service. properly. I will return for future service. More

by PHPBASS0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 19, 2026 -

Sawyer Chevrolet responded

We’re glad the service work on your Chevrolet Silverado 1500 was completed quickly and done properly. Thank you for choosing us, and we look forward to assisting with your future maintenance.

July 18, 2026

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Employee Rating

Very efficient staff. Ease of appointment and affordable compared to some dealer. Good service will continue to.service here Ease of appointment and affordable compared to some dealer. Good service will continue to.service here More

by hotelprincess1

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 18, 2026 -

Sawyer Chevrolet responded

Thank you for noting our efficient staff and easy scheduling. We’re glad our pricing compared well and look forward to servicing your Chevrolet again.

July 17, 2026

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First visit at this dealership for service. I'm pleasantly surprised about the attention to detail and the hospitality to the customer. My service rep., Michael was very helpful and showed me I'm pleasantly surprised about the attention to detail and the hospitality to the customer. My service rep., Michael was very helpful and showed me how to use GM points to pay for the service! Thank you. More

by TMEACH77

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 17, 2026 -

Sawyer Chevrolet responded

It’s great to hear your first service visit went smoothly. Mike’s attention to detail and help applying GM points toward your Chevrolet Equinox service means a lot. We appreciate you choosing us and look forward to welcoming you back soon.

July 16, 2026

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Employee Rating

As always the staff was super courteous, very helpful in explaining issues they found with my car. I would definitely do business with Sawyer Chevrolet again! explaining issues they found with my car. I would definitely do business with Sawyer Chevrolet again! More

by jloneill0

Verified Customer

Recommend Dealer

Yes

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Jul 16, 2026 -

Sawyer Chevrolet responded

Thank you for highlighting our team’s courtesy and clear explanations during your Chevrolet Trailblazer service. We’re glad you felt informed and comfortable throughout the visit. We look forward to helping you again.

July 15, 2026

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Best customer service ever. Everyone is awesome and the service department as taken great care of my car. Everyone is awesome and the service department as taken great care of my car. More

by lindawolfe028

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 15, 2026 -

Sawyer Chevrolet responded

We’re thrilled to hear our service team took great care of your Chevrolet Impala. It’s wonderful to know our customer service made such an impact. Thank you for sharing your experience!

July 14, 2026

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My husband and I was happy the why we was talking care of Mike was very nice Mike was very nice More

by MOOSE197992

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 15, 2026 -

Sawyer Chevrolet responded

How wonderful to hear Mike took such great care of you both during service on your Chevrolet Equinox. We appreciate your positive feedback. Thank you for choosing Chevrolet service and sharing your experience.

July 14, 2026

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Took me right in for my tire . Didn’t have an appointment. Great service.Thank you again. Didn’t have an appointment. Great service.Thank you again. More

by lindabathrick6

Verified Customer

Service Price Transparency

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Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Tim Day, Mark Brandow

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Jul 14, 2026 -

Sawyer Chevrolet responded

We’re delighted we could accommodate your Chevrolet Trax tire service without an appointment. It’s rewarding to know our approach made the process smooth. Please reach out when you need help again.

July 13, 2026

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Great service. Very friendly. Went in for a state inspection. Add an oil change without a problem. Very friendly. Went in for a state inspection. Add an oil change without a problem. More

by chevy1965

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Jul 13, 2026 -

Sawyer Chevrolet responded

Thank you for your kind words. Mike and our service team are glad they could complete your GMC Canyon’s state inspection and oil change smoothly and with a friendly touch. We appreciate the opportunity to assist with your maintenance.

July 07, 2026

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good, courteous service. Always prompt and on time. All were professional an very helpful. Will have my future service done a Sawyer's also. Always prompt and on time. All were professional an very helpful. Will have my future service done a Sawyer's also. More

by oldfords

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jul 07, 2026 -

Sawyer Chevrolet responded

We’re pleased to hear our team was courteous, punctual, and professional during your recent Chevrolet service. We appreciate your continued business and look forward to serving you again.