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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
1,035 Reviews

1,035 Reviews of Sawyer Chevrolet - Service Center

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June 26, 2025

The service experience was A-OK. The wait time was reasonable, and the quality of work was good. More

by SHNIZAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2025 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 26, 2025

The service experience was A-OK. The wait time was reasonable, and the quality of work was good. More

by SHNIZAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 26, 2025 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

June 25, 2025

I stopped in for an oil change and had a great experience at Sawyer Chevy. The staff was friendly, efficient, and got me in and out quickly. They also gave my vehicle a quick check-up, which I appreciated. A More

by blarney334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 25, 2025 -

Sawyer Chevrolet responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 23, 2025

The team is great. Parts not so much. 2 days later, same issue with the turbo More

by barrydeanjablonsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Sawyer Chevrolet responded

Barry, we appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Thank you again for your input, and we hope to hear from you soon.

June 23, 2025

The service was timely an it is nice to know what maintenance will be coming in the future ,Brianna was very helpful getting me enrolled in the rewards program More

by M.B.LAZZARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Sawyer Chevrolet responded

Thanks for sharing your experience with Sawyer Chevrolet. Brianna and our team appreciate your business and hope to see you again soon!

June 23, 2025

Service department is always knowledgeable and accommodating every time I have or need work to be done. More

by stevek350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Siracusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dabrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Luvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Brandow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Riordon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Saltis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 23, 2025 -

Sawyer Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

June 20, 2025

Being a senior citizen, service was timely, professional, courteous and treated with respect. Greatly appreciated. More

by ELEANORMOULTON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2025 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 19, 2025

I had a oil change and tire rotation. The service dept (Brianna) was very helpful and courteous. More

by tom1y30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2025 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 18, 2025

Was there to have car serviced and was totally pleased with my experience. They gave me recommendations and were so nice. It was done timely and everyone was so professional More

by sudsy44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2025 -

Sawyer Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Sawyer Chevrolet.

June 17, 2025

brand new customer for service David was outstanding on the other hand service tech was forgetful or couldn't read work order makes you wonder what else they forgot on the service end of things had to go o More

by ram59cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2025 -

Sawyer Chevrolet responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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