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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
950 Reviews

950 Reviews of Sawyer Chevrolet - Service Center

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August 23, 2024

Brianna Caron was great to work with. Work on my vehicle was completed on time. More

by fillwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Sawyer Chevrolet responded

Thank you for your kind words for Brianna and this review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

August 20, 2024

Excellent customer service. Vehicle needed to be brought back for service, they sent a. Driver and a loaner car, then cleaned it before returning it. More

by HFFD7KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
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Aug 20, 2024 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 09, 2024

went for my first service on my Colorado. . Was a great pleasurable experience, vwry informative service advisors... More

by hpmeyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 11, 2024 -

Sawyer Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

August 07, 2024

Mike was friendly and very knowledgeable. He told me exactly what was needed for my car and how much it would cost. There were no surprises. More

by nearhoodphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 06, 2024

Their salesman Kevin is an exceptional young man. I recently purchased a Silverado and his post sale service has been excellent. He’s helped me twice and has done so with a genuine caring and profess More

by GTFMODEL50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Report | Print
Aug 06, 2024 -

Sawyer Chevrolet responded

Thanks for sharing your thoughts about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

July 30, 2024

They were friendly there was no waiting on time explained my service and options was done in time expected was very pleased More

by DAVIDCOLWELL5757
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Adsit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2024 -

Sawyer Chevrolet responded

David, Thank you for choosing Sawyer Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 30, 2024

Great people and responsive service. Willing to go the extra mile for my problems. Thanks. More

by mattmuphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Saltis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 30, 2024 -

Sawyer Chevrolet responded

Thank you, Matt! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Sawyer Chevrolet.

July 03, 2024

I went in for my routine oil, change and tire rotation. Great experience as always! More

by blarney334
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 04, 2024 -

Sawyer Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

June 30, 2024

Very friendly. Unfortunately they couldn't duplicate the problem after having my vehicle for 2 weeks. As soon as I picked up my truck, issues were shown so my tru More

by gangster85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2024 -

Sawyer Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so we can speak directly, we'd love to address your concerns in detail.

June 27, 2024

Always have good service with Sawyer in Catskill NY dealership. And fast services when it’s needed. More

by DELISLEJENNIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Report | Print
Jun 29, 2024 -

Sawyer Chevrolet responded

It has been a pleasure serving you, Jennifer. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Sawyer Chevrolet, we look forward to having you as a valued customer for many years to come!

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