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Sawyer Chevrolet - Service Center

Catskill, NY

4.8
949 Reviews

949 Reviews of Sawyer Chevrolet - Service Center

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October 17, 2024

My whole experience with Sawyer and Brianna was excellent. Everything went very well with my service. Brianna was sweet and knowledgeable. She explained all the items regarding my vehicle in suc More

by kaydoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Dabrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Lang
Oct 18, 2024 -

Sawyer Chevrolet responded

Thank you for taking the time to share your thoughts on working with Brianna and our team. We're glad to hear that we delivered such a great experience!

October 16, 2024

Sawyer is always helpful with warranty work for us. They always take great care with our vehicles. More

by KatherineBender18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Sawyer Chevrolet responded

Thank you, Katherine, for your business and this review. We're happy to hear that Sawyer and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 15, 2024

Staff is helpful. But wish my car was fixed correctly the first time I brought it in More

by amylynn632
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Sawyer Chevrolet responded

Amy, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 15, 2024

I found the dealership to be friendly, informative very helpful and pleasant to work with! More

by SHARON.MAHOTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Sawyer Chevrolet responded

Sharon, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 15, 2024

I’m always pleased with the service I received at Sawyer Chevrolet. I trust that I get the best service every time. Service Department is top notch. . More

by buddymac4089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2024 -

Sawyer Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your service expectations. Thank you again for choosing Sawyer Chevrolet. We look forward to having you as one of our valued customers for many more years to come!

October 15, 2024

Very professional and courteous and the job was done really well and they explained everything to me More

by Arlene Discordia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Sawyer Chevrolet responded

Arlene, Thank you so much for your excellent review! We are so glad that Brianna had the opportunity to work with you, and we are thrilled that you found your experience with us here at Sawyer Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else.

October 14, 2024

I was given a price for four new tires and the price was fair. I was happy to deal with a dealership who honors their advertisement. More

by RENEE3RD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittany Trabona
Oct 14, 2024 -

Sawyer Chevrolet responded

Renee, Thanks for sharing about your experience with Sawyer Chevrolet. We appreciate your business and hope to see you again soon!

October 13, 2024

From the start of making my appointment to the time I picked up my truck everything was smooth and efficient. More

by hudrivgs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Sawyer Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 12, 2024

Provided ride from dealership to home and picked me up after service. Services were done before the estimated time. More

by sablegiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Capasse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Sawyer Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 10, 2024

Quite a painless experience. The salesman Paul Remus should be recognized.for his professionalism and personality. More

by marckwebster
Recommend Dealer
Yes
Employees Worked With
Paul Remus
Oct 10, 2024 -

Sawyer Chevrolet responded

Marc, Thank you for your business and this review. We're happy to hear Paul and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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