Sawgrass Ford
Sunrise, FL
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231 Reviews of Sawgrass Ford
Dealer communication was spot on, and the service of both the sales guy as well as the financial guy was superb. I'm really happy with my experience at Sawgrass Ford. the sales guy as well as the financial guy was superb. I'm really happy with my experience at Sawgrass Ford. More
Service Tech came out around 750am on a Saturday to take my info. They took customer's information without any order. They said, the system keeps it in order. I was the fourth in line and they were checking my info. They took customer's information without any order. They said, the system keeps it in order. I was the fourth in line and they were checking in people coming much later on the second lane. I was offer the 45k package, I explained that I didnt have time for all that, I needed to leave quick. The service guy's reply, "Oh it wont be quick, you will be here for hours" I said, I am 4th in line, how long? He said, "3 to 4 hours", I said, for an oil change? "oh yeah, we are backed up from yesterday". He was curt the whole time and unapologetic. I backed my truck up and left. Three to 4 hours for an oil change. I had Kyle there (still waiting for an answer for the decal and bumper rust), changed a door handle and wash my truck in less than 3 and this guy is telling me 4 hours for an oil change on a Saturday morning where I am 4th in line, come on. I guess they have high school students doing oil changes. I went to Pines Ford, 2 hours I was out. More
Service department charged me for seal replacements that never was completed by them, took vehicle to another dealership who pointed out none of the seals had been changed due to the service report that is never was completed by them, took vehicle to another dealership who pointed out none of the seals had been changed due to the service report that is internal with Ford. Spoke with Sawgrass service manager, he explained to me that I didn’t have photographic prove. Then he called me back after I terminated the call, I felt very threatened by what was said and how it was said. Ford is great, just not this dealership. More
Matt Ostrem 5 star plus rating…helpful and knowledgeable and the quickest transaction I’ve ever experienced…Bravo Matt!!! I’ve gotten 15 new cars in my life and this was certainly the most efficient sale th and the quickest transaction I’ve ever experienced…Bravo Matt!!! I’ve gotten 15 new cars in my life and this was certainly the most efficient sale thus far. More
Excellent service, no pressure. Provided all pros and cons of the different buying options. Very professional and knowledgeable. Very friendly and helpful, going the extra mile to answer all my questions cons of the different buying options. Very professional and knowledgeable. Very friendly and helpful, going the extra mile to answer all my questions and doubts. In addition, the pricing policy of the dealership is very transparent. Will certainly buy again at Sawgrass Ford More
This is the best dealership the I been working with to buy a vehicle from the beginning to to the end very smooth and plain and simple transition the from sales person Hector Isabel in my my opinions is t buy a vehicle from the beginning to to the end very smooth and plain and simple transition the from sales person Hector Isabel in my my opinions is the bests sales person makes the all process so smooth and simple and quick in one hour I was out the dealer with my brand new Ford Explorer and this is my 3er vehicles the I buying from them in my opinions is the best dealer the you can work with. # 1 dealer in south Florida.... More
Kyle is very professional, knowledgeable and always available to answer questions or assistance. He is an asset to your Company and is one if the reason I have been a loyal customer thanks Kyle available to answer questions or assistance. He is an asset to your Company and is one if the reason I have been a loyal customer thanks Kyle More