Sawgrass Ford

" Lower price but quality based products. Carry on" I went to two other dealers before coming here. Both of them quoted me monthly payments over the phone. When I got there, the payments were higher, so I went to two other dealers before coming here. Both of them quoted me monthly payments over the phone. When I got there, the payments were higher, so we left both places. We tried Sawgrass Ford and ended up coming here and the price they quoted us was the same by the time we sat down with the finance manager. After hours of wasted time later, we FINALLY found somebody who is honest after getting the run around by so many other places. We had a very strict budget to stay within. We had to stick to our guns when it came to making car payments. Sawgrass helped make this very easy for us. The people there were absolutely fantastic. There was zero pressure to upgrade into anything that didn't we didn't ask for. We ended up buying from a guy named Steve Levy. He was super nice to us. We bought a base Explorer which works perfect for our purposes. We are very happy with the entire transaction. More

Excellent Service. Keep it up guys!! Just bought one of their remaining 15 Edges and got it at invoice. The people here are super. Every time it's time to buy a new Ford, this is the only Just bought one of their remaining 15 Edges and got it at invoice. The people here are super. Every time it's time to buy a new Ford, this is the only dealer that we will buy from. They are the only ones who don't give us a run around when it comes to buying at a rock bottom price. Before this place, we used to buy in Miami. Never again. It's worth the 10 extra minutes to get a vehicle from here than deal with the bait and switch tactics in Dade County. Trust me. Don't even bother at Gus Machado or Metro. Those people tried to rip us off so badly down there. More

Lower price than other dealers we called You can buy a new Ford at any dealer. Being that the vehicles are all the same, we wanted the lowest price of any dealer and didn't want to pay a deal You can buy a new Ford at any dealer. Being that the vehicles are all the same, we wanted the lowest price of any dealer and didn't want to pay a dealer fee. After calling all of the Ford dealers in South Florida, Sawgrass Ford gave us the lowest price on a new Explorer XLT than anyone we spoke with. And the nice thing is that they gave us their lowest quote right out of the gate. There was no haggling or bait and switch. They told us right over the phone that he knew that we would simply go to another dealer, so he gave us his rock bottom price right from the start. We loved the attitude and respect for our time. They say that they are the largest Ford dealer in South Florida. After buying a vehicle here, now I can see how they earned this title. Really a fantastic place to buy an American vehicle, plus they are in a beautiful area and near our favorite mall. More

Long time customer, STILL GREAT service! I've been coming here for years. I brought 3 of my cars for service (and one of them I used in their body shop) plus both of my parent's vehicles get I've been coming here for years. I brought 3 of my cars for service (and one of them I used in their body shop) plus both of my parent's vehicles get oil changes and what not. I read the previous review posted by "Ford Truck" and also have had service work both Mike and Enrique over different times and issues. Each time things have been smooth. Enrique has always done everything he could to make me happy, even when I walked in there steaming mad about an issue. Only because I've personally had to deal with Mike and Enrique, I would take what that other "Ford Truck" review guy said as a grain of salt. When were were 30 miles out of warranty, the A/C died in our Explorer. Mike fought to get Ford to fix it under warranty. That saved me a good thousand or so. Anytime I was not happy with something that a tech did to the car for other services, Enrique has taken things off our bill or comped us in one way or another to make me happy. Compared to other experiences from other dealers, I can tel you with certainty that this dealership is stellar. More

Service Center Totally incompetent. Truck sat there 7 days while they figure out why my electronics display wasn't working. After 3 days they say they need to replac Totally incompetent. Truck sat there 7 days while they figure out why my electronics display wasn't working. After 3 days they say they need to replace the radio. They were going to over night it because it was sitting there 3 days already. First day I call, they say the part didn't get ordered. Next day I call the part didn't come in handy but it will be here tomorrow no doubt. Next day I call, no part again. No clue where it is and they tell me tomorrow again. I finally had enough and told them I would be picking it up, have it ready. I go to pick it up and the incompetence continues. Can't find my keys. Service guy Mike is a liar and is clueless. Manager Enrique is Clueless. I had to give it one star because zero was not an option. Trust me run from this place More

I loved paying no dealer fee The people here are down to earth. I felt like I was buying a car in the Midwest. Most of the people I spoke with there have worked at the dealershi The people here are down to earth. I felt like I was buying a car in the Midwest. Most of the people I spoke with there have worked at the dealership for 10 to 20 years. That was very impressive and says a lot about this dealership. You typically don't see that kind of loyalty at most companies in Florida. They quoted me the lowest price of 3 dealers that I reached out to. The no dealer fee thing was icing on the cake. More

Awesome Customer Service!!! We just had another great experience coming to this dealer. We've brought our SUV's here for service many times. This past weekend we bought a new Fus We just had another great experience coming to this dealer. We've brought our SUV's here for service many times. This past weekend we bought a new Fusion from Sawgrass Ford. After purchasing the car, I wanted to make sure that we didn't get ripped off. Out of curiosity, we shopped two other dealers for the identical car with the same options and the price we paid at Sawgrass was at least $500-700 less than what other dealers quoted us. That compelled me to come here and write this review after finding out that we really did get a super good deal. More

Totally satisfied ! I was here with my parents when they bought their Explorer XLT. The sales guy took his time and explained everything in detail. They have really good I was here with my parents when they bought their Explorer XLT. The sales guy took his time and explained everything in detail. They have really good people working here. He knew how to communicate with us well and did not rush us or try to upsell my parents on anything. He asked them exactly what they were looking for and picked the perfect vehicle for their needs. They used to have a '98 Explorer. This new one is night and day different. I'm so happy they got it. More

Excellent Customer Service I just had my 2008 Explorer serviced here plus 3 of my company cars always get service here. Sawgrass Ford has done everything to it since I bought th I just had my 2008 Explorer serviced here plus 3 of my company cars always get service here. Sawgrass Ford has done everything to it since I bought the Explorer brand new. In all of the vehicles they've put new transmission fluid, full tune-up's and done 100% of the oil changes. I don't talk to Enrique every time I come here, but on all of the times he was involved with my service, his customer service has been stellar. I've been able to use each of the service people when I've come in over the years and each and every one of them have been great, helpful and fun to talk to. Many times I come in to see Samantha or Kyle and both of them are awesome. When I reach 200,000 miles on the Explorer, I'm planning on buying a new F-150 from them very soon. We have bought many Fusions from here for our company cars and they have given us awesome deals each and every time we come in. After coming here so many times, I don't see how anyone could ever say anything bad about these people unless they were a competitor posting a fake negative review. They have treated me well for years. More

Excellent Service! I saw that Ford was doing 0% again so I came in and bought a new Fusion. Ernie gave me a price over the phone. The numbers he gave me matched up when I saw that Ford was doing 0% again so I came in and bought a new Fusion. Ernie gave me a price over the phone. The numbers he gave me matched up when it came time to sign. There was no bait and switch. I didn't see any added dealer fees or any of that nonsense. These people were straight shooters when it came time to do the deal. I'm really glad I came here. More