Sawgrass Ford
Sunrise, FL
Filter Reviews by Keyword
By Type
228 Reviews of Sawgrass Ford
Took van in for oil change and squeaky brakes Took my two year old E150 van with 22k miles in for oil change and noisy brakes. Left with a 593.00 bill for brake repairs they claim is not under war Took my two year old E150 van with 22k miles in for oil change and noisy brakes. Left with a 593.00 bill for brake repairs they claim is not under warranty because Ford does not cover rust. ??? This is my third van, first Ford and am not impressed. Given that this vehicle has been serviced at Ford dealer all along since new, you would figure someone would point out rust before brake failure. More
A dealership that puts the customer first I as well as my family have been leasing and buying cars from Sawgrass Ford for over 20 years. I get exceptional service and great deals with the I as well as my family have been leasing and buying cars from Sawgrass Ford for over 20 years. I get exceptional service and great deals with their rebate programs. Everyone goes out of their way to make sure you are satisfied with your purchase. They never rush you or pressure you , they will give you every option that they can offer that works for you. Its comforting to see the same employees working for one company for many years,, they have a great team working there, to me that means they treat their employees well and their customers even better... More
Got a smoking deal during the Labor Day sale I bought a new F-150 during the Labor Day sale. Wow! All I can say is forget the cost on the window sticker. These people SLASHED that thing big time! I bought a new F-150 during the Labor Day sale. Wow! All I can say is forget the cost on the window sticker. These people SLASHED that thing big time! These trucks have so many rebates, it's not even funny. Ended up getting payments way less than I thought they were going to be. These people made my day. I'm so happy that I bought here. I highly recommend them. More
Awesome & Professional Customer Service I have bought multiple cars from Sawgrass Ford & when I need a new or used car this will be the place to go. Salesman Matt Ostrem was very Friendly, P I have bought multiple cars from Sawgrass Ford & when I need a new or used car this will be the place to go. Salesman Matt Ostrem was very Friendly, Patient and Professional during the entire process. More
Customer service has been excellent I was asked if I wouldn't mind doing a review, so here I am. I bought a used '15 Focus here. I've had it for a few weeks and it's been running great. I was asked if I wouldn't mind doing a review, so here I am. I bought a used '15 Focus here. I've had it for a few weeks and it's been running great. Customer service has been excellent. Scott was fantastic. He had no pressure and was a pleasure to work with. I'm happy with the car and it runs great for my long commutes. Gas mileage has been fantastic. More
Happy customer over here ☺️ Manny j mascot was awesome and helped us find the right car for us. He was able to make it affordable for my budget and the process was painless. mad Manny j mascot was awesome and helped us find the right car for us. He was able to make it affordable for my budget and the process was painless. made my experience a positive one! Didnt feel like I was pressured in buying my new car. Manny was very knowledgeable of the vichicle and answered all my questions. When I'm ready to buy again I will definitely be back. More
They made it happen for me I've been wanting a new car for the longest time and these people made it happen. It wasn't as bad as I thought it was going to be. I always heard hor I've been wanting a new car for the longest time and these people made it happen. It wasn't as bad as I thought it was going to be. I always heard horror stories about going to car dealers. I ended up buying a new Focus here as my very first brand new car. They got me approved at a tier 4 as a first-time buyer, whatever that means. I'm just thrilled that they made it happen and at an interest rate that I thought only people who had 720 and above would qualify for. Needless to see, these people impressed me. I could never be happier. Thanks to all of the people who fought with Ford Credit to make this happen for me. You guys were all great. More
Nice Customer Service! I called here to get a no-nonsense price and spoke with Rob. This guy was totally a straight shooter. It didn't take but a couple minutes to get a quo I called here to get a no-nonsense price and spoke with Rob. This guy was totally a straight shooter. It didn't take but a couple minutes to get a quote over the phone. This dealership clearly set the bar for all of the calls I had to make afterward. After I called other dealers trying to get better pricing, it went down hill from there. It took 5 hours before another dealer called me back only to give me a higher price than Rob did for the same vehicle. He was so great to me over the phone and actually honored the prices when I got there. I didn't find any surprises or hidden fees. If you're looking for an honest dealership, this is one of those very few around. I was very happy doing business here. If you want somebody that will cut to the chase and not waste hours of your time, these people are the ones to be speaking with. Trust me. More
These people were a huge time saver I called numerous dealers all in the area trying to get a simple monthly payment quote on a vehicle. The previous dealers either put me to voice mail I called numerous dealers all in the area trying to get a simple monthly payment quote on a vehicle. The previous dealers either put me to voice mail or somebody had to call me back. The Sawgrass Ford people were the only ones who were able to quote me right over the phone right on the first call. When the other dealers finally got around to returning my call, their payments were higher than Sawgrass Ford's quote. Because of this, I ended up buying my car here. The price they told me over the phone was the same as when I got there. No bait and switch! I was floored! An honest dealership for a change. I nearly fainted! Trust me, don't waste your time going any place else. This is the absolute best car dealership I've dealt with all week! They saved me a ton of leg work. More
Thanks for all your help We were on a super tight budget and these people gave us the lowest price of all of the dealers we called on a new Ford Escape. I wanted a new car war We were on a super tight budget and these people gave us the lowest price of all of the dealers we called on a new Ford Escape. I wanted a new car warranty and peace of mind. Even though it was the cheapest Escape they had on the lot, the car is absolutely beautiful. All of our friends love riding in it. Base models no longer feel cheap like cars I've seen in the distant past. This car still feels loaded to me. It has plenty of pep. I'm very happy with my purchase from here. These people treated me like I bought the most expensive vehicle on their lot and I applaud them for that. Thanks for all your help. More