Sawgrass Ford

Very pleased I can't say enough good about my salesman Miguel. He went over and above to work with me and solve problems as they arose I can't say enough good about my salesman Miguel. He went over and above to work with me and solve problems as they arose More

No dealership fees & no commission means you pay more money Visited dealership on Dec 1st, to purchase a 2018 Ford Escape and met with a salesman. First thing the salesman says is that they are family owned and Visited dealership on Dec 1st, to purchase a 2018 Ford Escape and met with a salesman. First thing the salesman says is that they are family owned and they don’t work off commission and that he was here to help me get the best price and purchase the vehicle. Sounds good,doesn’t it,until we sat down to talk about price. After 2 hours of looking at vehicles we went to his sales desk in the showroom to talk about price. The salesman gave us a price of $32,000, that included a Ford $2,000 rebate ?? I told him that several local dealers on Autotrader and Autolist are selling it for $27,000- $28,000 and showed him the listing of the exact model. Salesman left the desk for 5 minutes and came back with a price of $30,120, $3,000 more than the other local dealers. I asked, that’s your best price? And he said yes, other dealerships charge a dealer fee and we don’t. But dealer fees only range $799-$999, why would I still pay $2,000 more? The salesman only spent 15 minutes total in the showroom with us and let us walk out the door, not valuing our time, business or money. So when they say they don’t charge dealership fees, work off commission or they are working to get you the best price, they really aren’t,because there bottom line price is a couple thousand dollars more. Don’t waste your time and money at this dealership because they can care less about selling you a car. More

F250 Service They have some great people, that provide great service and customer care. I always have a great time talking with Camron and Carlos in the back, and They have some great people, that provide great service and customer care. I always have a great time talking with Camron and Carlos in the back, and knowing that Eugene and Eric's taking great care of my truck! More

Great attention I have never had such a pleasant car buying experience. I am thrilled with my new truck and am so grateful to the staff at Sawgrass Ford for making th I have never had such a pleasant car buying experience. I am thrilled with my new truck and am so grateful to the staff at Sawgrass Ford for making this a quick and enjoyable purchase! Mariano is the absolute BEST!! More

BUYER BEWARE - Certified Preowned means CRAP Bought a “certified” preowned Explorer and have had nothing but issues right from the beginning. I am not sure who is certifiying their vehicles, but Bought a “certified” preowned Explorer and have had nothing but issues right from the beginning. I am not sure who is certifiying their vehicles, but they need to be fired! My vehicle had bad tires, faulty brakes, leaky radiator, leaky sunroof. All of which took several trips to their repair shop wasting lots of time and creating nothing lots of aggravation and frustration. Fast forward just shy of a year and guess guess what? My sunroof is once again LEAKING. And because that is not bad enough, my front doors also leak! This vehicle has been nothing more than a nightmare. I get anxiety every time I drive it. Unfortunately I am stuck with this xxx. Sawgrass solution is to just bring it in to be repaired. More

Great Buying Experience Started the process of looking for a Focus on line. Saw what i liked, inquired on line, and received a message from Tyler Marinelli who answered all Started the process of looking for a Focus on line. Saw what i liked, inquired on line, and received a message from Tyler Marinelli who answered all of my questions. Arranged to come to the dealer, met with Tyler who introduced me to Jonathan Felinski ( sales person ). Jonathan bent over backwards to answer my questions, and then made a deal possible for the vehicle i wanted. P\I have purchased before at Sawgrass Ford and would do it again. More

Great experience I came in not being really sure what I wanted, Mariano helped me and was wonderful with his service. I will recommend the dealer and also Mariano to m I came in not being really sure what I wanted, Mariano helped me and was wonderful with his service. I will recommend the dealer and also Mariano to my friends and family. More

HORRIBLE EXPERIENCE HORRIBLE CUSTOMER SERVICE!!! Manager Enrique is so full of himself and does NOT care about the extremely POOR work their techs do!! TERRIBLE DEALER FO HORRIBLE CUSTOMER SERVICE!!! Manager Enrique is so full of himself and does NOT care about the extremely POOR work their techs do!! TERRIBLE DEALER FOR SERVICE NEEDS. DO NOT EVER BRING YOUR CAR HERE!! It will go in with one problem and come out with more problems than it originally had! They also take FOREVER! Spent all day waiting around for them to say they had to order SIMPLE INTERIOR CAR PEICES !!! NEVER GO HERE More

Sawgrass Ford is great Quick and easy transaction. Great pricing and support on lease-end process. Salesman Dan Shamir ensured that we got the best deal. Highly recommend Quick and easy transaction. Great pricing and support on lease-end process. Salesman Dan Shamir ensured that we got the best deal. Highly recommended for dealership! More

Friendly, professional and all around a great experience! My husband and I went in to purchase an Escape, when we were introduced to our salesman Andrew Everly and I immediately knew it was going to be a ple My husband and I went in to purchase an Escape, when we were introduced to our salesman Andrew Everly and I immediately knew it was going to be a pleasant experience. He was professional, knowledgeable, respectful and kind. He addressed all our concerns and questions and was very personable, a real asset to any business! We will be back! More